Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Perfect hotel close to PNC Music Pavilion

Posted Sep 2, 2014
Would definitely choose this hotel again. The hotel staff were friendly, courteous, and helpful. My friend and I stayed for a concert and they helped us with transportation to and from the event. The hotel room was quiet, comfortable beds, fridge, and separate vanities from bathroom. The breakfast in the morning was probably the best part...big selection of breakfast foods. :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Asheville,NC

Posted Aug 16, 2014
Pros: I had interactions with a man at the desk at check in and a maintenance man. Both were pleasant and helpful.
Location: Good location to UNC Charlotte
I checked in at midnight and was told they only had one room left. I had my reservation for 3 or 4 days. I was told it was accessible. Large room but bathroom made me feel like I was staying in a hospital. I did not enjoy my stay because I didn't feel comfortable in that room. It also had a lot of traffic noise all night that sounded like an interstate.
Comment from Hotel Management
Aug 19, 2014 by Renee Miller GM, Hotel Management
Dear Ms. Whitener Thank you for submitting your concerns concering your stay at our location on August 13, 2014. We appreciate you taking the time out of your busy day to relay your information. I see that our Guest Care Associate did try to switch you to a different location, however his hands were tied due to the fact we were sold out. This was our last room available in the entire hotel. I do apologize that the Accessible room did not fit your needs. We would have been happy to locate another hotel room in the vicinity and cancelled your reservation. Please keep this in mind for any future bookings, that may become a late arrival. Thank you again for choosing our location. We appreciate your business and we look forward to serving you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kitty Hawk, NC

Nice hotel bathroom needed an update

Posted Aug 3, 2014
Hotel overall was in a great location. Near shopping and restaurants. Room was comfortable. It had a sitting area with desk and wet bar. Only issue:the bathroom had evidence of water damage with peeling wallpaper and the floor seemed dirty. The morning breakfast bar had everything you could want.
Comment from Hotel Management
Aug 6, 2014 by Renee Miller GM, Hotel Management
Thank you for choosing SpringHill Suites Concord/Speedway. We appreciate your feedback and look forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from N. VA

To Grandma's House

Posted Jul 24, 2014
Pros: Great spa. Very hot and strong jets. Relaxing
Location: Lots of places to eat within walking distance of the hotel.
Great hotel. Very clean, great staff, good location
4 out of 5
Recommended
for Everyone
by A verified traveler from Roslyn, PA

Very good

Posted Jul 7, 2014
Close to everything, food, shopping, and the highway.
5 out of 5
by A verified traveler from Philadelphia

Attend graduation

Posted Jun 19, 2014
Pros: The staff were polite
Location: Concord mills, the mall, etc
No complaints, everything was fine. The room was as described.
Comment from Hotel Management
Jul 1, 2014 by Renee Miller GM, Hotel Management
Thank you for choosing SpringHill Suites for your recent stay. We appreciate your comments and we look forward to serving you again soon.
5 out of 5
Recommended
by Kymber09

This traveler left a rating score only Posted Jun 11, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler from south carolina

In town for a concert at the PNC pavilion

Posted Jun 6, 2014
Great hotel and comfortable. Nice location and nice employees. I would definitely stay here again and recommend friends to stay. :).........................................................……
4 out of 5
Recommended
for Everyone
by Jules from S.C.

Pleasant Surprise

Posted Jun 4, 2014
Pros: so much
Cons: Provide a guest services book...
Location: There was plenty to do and explore close by and if you couldn't find something good to eat you just were impossible to satisfy.
First time with SpringHill Suites and must say we were very impressed.. The desk worker's were extremely helpful as I needed to locate a pharmacy and they printed the direction's for me. Went as far as to inquire if I had any problem finding it.. The suite was spacious and had all the amenities you cold need. The only negative was no diagram for locating the Ice machine on our floor.. Breakfast was good with enough to choose from also... A Pleasant Surprise it was....
Comment from Hotel Management
Jun 5, 2014 by Renee Miller GM, Hotel Management
Thank you for your response concerning your recent stay with us. We appreciate your feedback and we hope that we can serve you again in the near future.
5 out of 5
Recommended
for Everyone
by Nan from PA

Great for race fans

Posted May 29, 2014
Nice motel. Spacious rooms, very clean. Central to all things racing! Visit the shops, the tracks, and the museums.