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Reviews of Motel 6 Conroe, TX

2 out of 5
Motel 6 Conroe, TX
820 I-45 South, Conroe, TX

Reviews

6.2
Rating 10 - Excellent. 158 out of 810 reviews" "
Rating 8 - Good. 197 out of 810 reviews" "
Rating 6 - Okay. 158 out of 810 reviews" "
Rating 4 - Poor. 115 out of 810 reviews" "
Rating 2 - Terrible. 182 out of 810 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angel

I don't like anything about it just the cheap room but the restroom has mold my door didn't lock you can see from the inside to the outside and people stand by your wonder and talk one lady walked up to me and asked me do I know where to get drugs from
Stayed 1 night in Apr 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

BOBBY

Liked: Staff & service, property conditions & facilities
My room looked like it was recently remodeled, nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Dameian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

4/10 Poor

John

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Minimal. 1 cheap chair. No microwave in room. No coffee in room. No breakfast on site or within easy walk. Crude faucet in bathroom. Had to put towels to keep shower water. Cheap. Near I-45.
Stayed 2 nights in Apr 2024

4/10 Poor

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 4, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Georgina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Soon as I got into a deep sleep I was awaken by really loud music ( I woke up thinking I was at the club), people talking really loud and banging.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Georgina, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

4/10 Poor

Stephen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Needs Appliance Replacements and updates.
1st night refrigerator went out. Second night moved to another room. A/C/heat didn’t work. Third night Moved to a handicap room Fourth night discovered they only service a room once a week so I had to use soiled towels. Be sure everything thing works before unpacking. Great location but needs serious updating. Staff was friendly but they are having to offer rooms with broken amenities.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Stephen,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Just say no
Saw the first roach (a small one) within 10 minutes of entering the room. Not sure what the smell was but it was not pleasant. Stains and holes in the blankets and sheets, no fridge, no microwave. Lesson learned.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Leanne

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite and helpful. Clean and affordable and close to the fair grounds
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Leanne,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service
Clean bedding. Good Value for a simple room. Friendly staff. Good location.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi StephenWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Ann

Traveled with family
reserved a non smoke rm. was not, lots of bugs in room building needs sprayed, bed sheets were not clean stains on them, inconsiderate guest next door at 3:30am sunday were playing music loud in room and making loud noise so we got up and left at 5am
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Joanna

Stayed 1 night in Nov 2023

6/10 Okay

Murray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
AC in room 133 needs checked
It was over not a bad stay....the AC unit in room 133 needs to be checked.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Murray,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

BRANDON

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Easiest way to say this is, theres a reason this hotel is so cheap
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Jayna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We moved to a new motel
Our room was dirty, there were bugs on our suitcase (roaches). When a bug crawled on hubby arm, we told front desk and went to a new hotel.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Jayna,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 Okay

Toni

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Lesson learned
Front desk was not the nicest. It said I could check in at 1, I got there at 2:30 and could not check in. My daughter asked to use the restroom bc we were waiting to go to a tournament. They told her that they didn’t have public bathrooms. We are a guests just waiting on our room to open up. Then when we got into the room the sheets were disgusting. I called down to request new sheets. When housekeeping came up they acted like it was no big deal that there were stains all over the sheets.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Toni,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was awful. Stained sheets with cigarette burns. Aggressive dogs barking, trash all over
Stayed 5 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Catherine,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jeromy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Jeromy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Verified traveler

No pool access for my child. No WIFI.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

COMMUNITY DEVELOPMENT

Stayed 1 night in Sep 2023

2/10 Terrible

Robert G.

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
My room wasn't cleaned, the grounds of the hotel had trash all over. There was no place to hang my clothes. The whole experience was terrible and I will NEVER stay there again.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Robert,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Zachary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst motel to stay at. If they don’t like you they will just make you leave and not even offer a refund. The staff is extremely rude and the rooms are dirty and they have a lot of sex traffic if and drugs here. I would never recommend this even for my worst enemy
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Zachary,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Georgina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no drug addicts hanging out in the parking lot and the pool was closed.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Georgina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Karissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got some rest
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Louis

Liked: Staff & service
Rooms were very average. Sheets had blood on them. Dirty towels( brought my own).
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Louis,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and easly access from highway
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Tina

Stayed 6 nights in Aug 2023

6/10 Okay

Alvaro

Disliked: Property conditions & facilities
Just felt unsafe
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Alvaro,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
gnats
The room was full of gnats. So I notified the office. They verified that there were gnats in the room, but I left.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Michelle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Terra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You might like it if you are an Entomologist!
We chose this motel because they allowed dogs and that was it. We would not normally select a place to stay like this and even then we did not stay. We got to the room Non-Smoking room and immediately noticed there were cigarette burns on both bed sheets. We checked the mattresses and both were disgusting
Stayed 3 nights in Jul 2023
Response from Nancy Y. on Aug 16, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Pedro

Stayed 1 night in Jul 2023

2/10 Terrible

Katie

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay! Couldn't even check in until almost 5pm and was supposed to be in at 3pm but rooms was not ready! Sheets smelt like mildew, for wouldn't lock, no microwave or fridge even tho i got a room that was supposed to! Trash was every where, rooms was nasty!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Katie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Andria

Stayed 1 night in Jul 2023

10/10 Excellent

gina

Stayed 1 night in Jul 2023

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Crystal was amazing!! Always helpful and professional Excellent customer service
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Jen,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Brandi

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
There were not many options for pet friendly so I stayed but would not recommend to anyone. I couldn’t sleep bc I did not feel safe but it did have cold AC which is important in Texas right now. The place is nasty, rooms dirty and smell bad, you have to pay extra to have microwave and little fridge in your room, bed uncomfortable, pillows flat, stained sheets but the housekeeper Maria was OUTSTANDING. The only thing outstanding unfortunately.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Brandi,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy, need a refund
They cancelled my reservation by “mistake” upon check-in. This was after I waited an hour later than check-in time for the room to be ready. I didn’t get to stay here so I will need a refund.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Eric,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal ROCKS!!! She deserves a raise ❤️
Stayed 2 nights in Jun 2023

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was a lot of unnecessary noise and music going on. It sounded like there was a party going on well after midnight. I was right next to the office and nothing was done to stop the noise.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Teresa

Disliked: Cleanliness, property conditions & facilities
Nothing worked, not kept, did not feel safe
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Dale

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2023