Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from augusta, GA

Good value

Posted Aug 10, 2014
Pros: It was close to the interstate, but very quiet. Room was good size and clean.
Cons: They are doing a great job.
Location: We stayed here after an Atlanta Braves game, but it was about 20 miles from the field, but was a good choice.
The room was good size and very clean. Beds and pillows were comfortable. We only stayed one night and the breakfast was good...typical hotel fare. Waffles, cereals, muffins and bagels, but there also was sausage, scrambled eggs and delicious potatoes. The desk clerk that checked us in was very nice. In the morning, I had to ask a question of the morning clerk and she was not very friendly. The young gentleman who checked us out was super friendly. I would recommend this hotel and I would stay there again when in the area.
Comment from Hotel Management
Aug 12, 2014 by CINNJAY, Hotel Management
Dear Donna, We appreciate you for the business and feed back on your stay. Your feed back is extremely important for the success of our employees and business. We look forward to see you on your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 6, 2014
Only stayed one night. Staff was friendly and the room was clean. Decent breakfast in the morning.
Comment from Hotel Management
Aug 11, 2014 by CINNJAY, Hotel Management
Dear Traveler, Thank you for your stay and feed back. My staff is always eager to serve you and make your stay memorable. We are looking forward to see you soon.
5 out of 5
Recommended
by Cheryl from GA

Greata stay! Close to horse park.

Posted Jun 30, 2014 on Hotels.com
It was wonderful! The desk clerks were awesome. I had locked my key in my room - and it had already been a tough morning. She just lightened my morning with her kindness and sweet smile!
Comment from Hotel Management
Sep 13, 2014 by Cinnjay, Hotel Management
Dear Cheryl, Thank you for choosing our hotel and feedback you provided to us. I am glade to hear my front desk staff were able to help you and brighten your day. I and my staff is everyday learning from our guest feedback, how to serve better and bring memorable stay for all guest. We look forward to see you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price.

Posted Jun 25, 2014
Pros: Location was good for my circumstances. Desk staff were good.
Cons: More variety at Continental Breakfast. Too late to da anything about this, but a second elevator would have been nice.
Location: Location was convenient for me.
My stay was pleasant and convenient last minute location for my circumstances. Staff was very courteous and facilities okay. Could have had more variety for the continental breakfast. It seems to me that the hotel should have been designed with two elevators.
Comment from Hotel Management
Jul 9, 2014 by CINNJAY, Hotel Management
Dear Traveler, Thanks you for your stay and your feedback. We are constantly improving and your comments makes us better in how we can serve best to the on coming guest. We look forward to see you on your next trip.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 24, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by Cinnjay, Hotel Management
Dear Traveler, We appreciated your feedback and I have shared your review with my staff. We look forward to see you on your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice stay

Posted Jun 24, 2014
Pros: I like the setup of the hotel.
Cons: Need to work on the breakfast.
Location: It was close to everything.
I enjoy my stay and this hotel. The staff was very helpful.
Comment from Hotel Management
Jul 9, 2014 by CINNJAY, Hotel Management
Dear Cheryl, Thanks for your stay. I have shared your positive comments with my staff. We look forward to see you on your next visit.
4 out of 5
Recommended
for Personal Event
by stephanie rucker from florence,sc

Weekend Stay

Posted May 27, 2014 on Hotels.com
Our room was okay in general. Although we had a non-smoking room, our room smelled of smoke. We were told we'd have two queen beds but they were ful-lsized instead
Comment from Hotel Management
Aug 16, 2014 by Cinnjay, Hotel Management
Dear Ms. Rucker, We appreciated your feedback. I have shared your input to my maintenance and housekeeping staff to be sensitive on room smell and implement corrective measure for the future guest. We are looking forward to see you on your next visit.
1 out of 5
Recommended
for Business Travelers
by William Mackay from Aiken S.C.

worst

Posted May 21, 2014 on Hotels.com
worst dirty no help do to lack of personal and real dump you should give me refund for having to stay, worst experience in years
Comment from Hotel Management
Aug 2, 2014 by Cinnjay, Hotel Management
Dear Mr. Mackay, We appreciate your four (4) day stay at the hotel. We are very sorry to hear from you in this way, I wish you reported the issue during your stay so we could have rectify any situation. We are here to serve the guests need. In conclusion, we are thankful for your comments/feedback and We are always looking for ways to improve. We look forward to see you on your next visit.
3 out of 5
Recommended
by A verified traveler

Posted May 2, 2014 on Hotels.com
Comment from Hotel Management
Jul 12, 2014 by Cinnjay, Hotel Management
Dear Guest, I appreciated your stay with us and the feedback. I would like to know where we need to make improvements, so your stay and the future guest stay welcoming, comfortable, consistent and memorable. We look forward on your next visit.
4 out of 5
Recommended
for Everyone
by Jay from Arlington, TX

Not to far from Augusta

Posted Apr 16, 2014
Pros: the clean room, friendly staff, and free breakfast
Cons: slow elevator
Location: great choice of food in the very near area. easy on and off of the freeway
Enjoyed our stay at Country Inn and Suites. During Masters week it is hard to get close to Augusta unless you have plenty of money to burn. We had an 1 1/2 hour drive to the golf course but it was worth it. Our rooms were clean, beds were comfortable, but like other hotels they are going with the smaller pillows that are ok but not my favorite. Staff could not have been any better. They aimed to see that our time there was just what we expected. Free breakfast in the mornings had a good variety. It was warm and had very good flavor.