Exterior

Reviews of Econo Lodge

2 out of 5
Econo Lodge
1350 Dogwood Drive, I-20, I-20 Exit 82, Conyers, GA

Reviews

5.6
Rating 10 - Excellent. 32 out of 214 reviews" "
Rating 8 - Good. 39 out of 214 reviews" "
Rating 6 - Okay. 44 out of 214 reviews" "
Rating 4 - Poor. 38 out of 214 reviews" "
Rating 2 - Terrible. 61 out of 214 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Antonia

Liked: Cleanliness
Hj

10/10 Excellent

Decardrea

Stayed 1 night in Dec 2023

6/10 Okay

LaShawn, Conyers

Stayed 2 nights in Dec 2023

4/10 Poor

L

Disliked: Cleanliness, staff & service, property conditions & facilities
NO Laundry offered on premises like it offers online as an amenity.. Also not customer friemdly. NO MATTER HOW MUCH Money or how long or often you stay there, YOUR TREATED AS IF YOUR NOTHING... THEY DONT VALUE THEIR CUSTOMERS. Rude and dont honor reqard benifits promised , it would be nice to be greeted friendly and see a smile occationally. Treatedlike a person ...a customer ..just my opinion
Stayed 2 nights in Dec 2023

10/10 Excellent

Binion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for girlfriend and forgot to change the name. When she showed up the desk person literally laughed at her.
Stayed 1 night in Dec 2023

6/10 Okay

Jermaine

Stayed 2 nights in Oct 2023

6/10 Okay

Ousseynou

Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
TV would not come on.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Satisfied but not Extremely Happy
The room was clean but there was spit on the wall, the shower curtain had mold spots on it, the shower head needed cleaning and the table to sit your ti.hings was wobbly. The night clerk was a little sharp at the mouth and the morning attendant didn't give me a check out receipt. She stated I needed to get it from the third party app I booked my hotel thru. I've always received a receipt after checkout. And I always go thru a third party
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff is very very rude they don't have a clue on customer service it's all family that work there and they seem like they hate their jobs
Stayed 1 night in Jun 2023

10/10 Excellent

Harley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Jun 2023

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Dirty, unclean, no Kleenex, toilet paper holder, floor peeling and buckling, mold on bathroom ceiling! No Wi-Fi! Either demolish or completely renovate!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Harley

Stayed 1 night in Jun 2023

2/10 Terrible

Pamela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in terrible shape we would have never stayed but we ran out of options , hard bed terrible pillows , towels thin and seedy , strong cigarette Oder....
Stayed 1 night in May 2023

10/10 Excellent

Joshua

Traveled with partner
Liked: Staff & service
Pretty decent room for the occasion
Stayed 1 night in Apr 2023

2/10 Terrible

Annalisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was in terrible condition. I have filed a report to the public health department. The bathroom is caving in for room 112 After we checked in we immediately checked out and went to a different motel that was clean & safe. I would appreciate a refund. Also the room was advertised for 79 per nite but we were charged 90. Not likely to use travelocity in future hotel arrangements l trusted you to vett your offerings and clearly you dont

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Charlotte

Liked: Staff & service
Stayed 1 night in Mar 2023

6/10 Okay

Dale

Liked: Cleanliness, room comfort
Meh
Interior was old and beat up. Stains on the bathroom door. Tub had burn marks in it. Coffee maker, but no coffee. Blow dryer didn't work. Had to wait to check in, no one in the office at 3pm. Safety latch on door was missing. Bed was comfortable, not super plush. Heater worked. A larger TV would have been nicer. It needs some updates and TLC.
Stayed 2 nights in Mar 2023

4/10 Poor

Nuria

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

moira

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV remote didnt work. No blanket on bed. No soap. Minimal towels. Heater so loud like a helicopter.
Stayed 3 nights in Feb 2023

2/10 Terrible

Sandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we could see that it was a very old property (it looked horrible). The lobby was dark, smelly and univiting. If we hadn't already paid through Expedia we would have found somewhere else to stay. We rang the bell and we watched a man in the back fold towels. When he finished he came to the desk. A lady came from the bathroom and asked our name and proceeded to check us in. She was friendly and maybe the only redeeming aspect of this property. We went to our room which was dismal. No updates, the sheets and towels were old, dingy and gray. There was 1 bath cloth and 2 towels. The sink had no hot water. The toliet was loose. When we checked out and shared feedback a young man said, "You only paid $79." Which was incorrect. And gave us a receipt with a charge of $45 charged to a Master Card. We paid in advance on Expedia and had no idea who or why this charge was on a receipt given to us. We went back in and the friendly lady was there and explained that was a mistake and that our receipt from Expedia was correct. Overall this was not a good experience at all. Disappointing and unacceptable. Perhaps, Choice Hotels should visit properties to ensure they meet standards.
Stayed 1 night in Jan 2023

6/10 Okay

Kaneeka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

CLOVIS DAVIS

10/10 Excellent

CLOVIS DAVIS

Stayed 1 night in Jan 2023

10/10 Excellent

CLOVIS DAVIS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful in all areas
Stayed 1 night in Jan 2023

4/10 Poor

Carlos

Disliked: Amenities, property conditions & facilities

8/10 Good

CLOVIS DAVIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfurt

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Lavale

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It was ok. Need to fix curtains on curtain rods. The room smelled like smoke.
Stayed 1 night in Nov 2022

6/10 Okay

Rafael

Stayed 1 night in Nov 2022

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
Very poor customer service, both during check-in and checkout. Refrigerator was extremely loud all day and towels dirty. Bed felt like sleeping on the ground. Won’t stay again.
Stayed 1 night in Oct 2022

4/10 Poor

Michael

Disliked: Staff & service, amenities
the bowling alley that someone started building around midnight upstairs. i finaly got up around 2am and left.no empathy from staff. no offer to compensate forun used night.
Stayed 1 night in Oct 2022

6/10 Okay

Don

Disliked: Staff & service, property conditions & facilities
A barebones facility. Stayed in accesible room and accessibility was goid. Furniture in good condition. But oddly, the mirror was not hung but propped on the luggage rack. Bathroom was clean, but past renovation or repairs were crude. Not enough towels, washcloths, pillows. Check-in person had grumpy demeanor. In a way, my bad: Next time will not choose the cheapest offer!
Stayed 1 night in Sep 2022

10/10 Excellent

Joyce

Stayed 1 night in Sep 2022

6/10 Okay

Marilyn

Disliked: Staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

james

Stayed 1 night in Aug 2022

4/10 Poor

Dunstan

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible desk service. Charge $100 deposit for booking on line. Cheap hotel with moldy smell and way over priced. Highly unrecommended.
Stayed 1 night in Jun 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Audriana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this Econo Lodge needs updating 1 on 1. the room was terrible. the bathroom floor needs pressure washing. the sheets on the bed was super nasty (not cleaned) infact they turned the sheets inside out and you can see the dirt at the top of the flat sheet. the spread on the bed has never been washed since the opening of the hotel. the towels was dingy and when I used the face rag it became clean. I slept on top of my luggage. I would never stat at this Econo Lodge ever again and will not suggest anybody to stay there. NASTY NASTY NASTY
Stayed 1 night in Jun 2022

10/10 Excellent

Jessica

Stayed 1 night in May 2022

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor accommodation
Everything was Disgusting they need to do a lot better on the rooms
Stayed 5 nights in May 2022

2/10 Terrible

Lucio

Stayed 1 night in May 2022

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing it was a smoking room. Room dirty!! 1star room tops!
Stayed 1 night in May 2022

8/10 Good

Cheyene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022