“Good experience - nice stay”

I was somewhat familiar with this hotel, having lived in Oneonta for three years. We picked it because it was close to Cooperstown and not far from Oneonta (where we were taking our daughter for the college's Open House). Our room was very nice and comfortable. The pool and whirlpool were a blessing, and the breakfast was very nice. All around, I felt it was a really good value for the money, and I would definitely stay there again.

“Would recommend if you don't need WiFi”

The WiFi in the rooms and in the lobby is very slow. Dial-up is actually faster, believe it or not. That's not an exaggeration! The hotel is very clean, quiet, and comfortable. The only other thing that I would change would be the microwave oven in the rooms. You have to guess as to how long to microwave your food. Following the package directions doesn't work. The staff was friendly and helpful. I would stay there again.

“Exceptionally clean, friendly helpful staff”

Only drawback was internet was spotty at best!

“Quiet, comfortable and helpful staff”

It was a really comfortable place that was convenient to our meetings. There was one desk staff (male) who was on the first night of our stay, who recommended a great restaurant that we would never have picked (looked a bit seedy but food was excellent), so I was happy that I asked. Would highly recommend this hotel to others.

“A Good Best Western Hotel”

Our stay was good. Hotel is close to Cooperstown; had stores in the complex. A good hot & cold buffet breakfast was included. The only comment was that the exhaust fan in bathroom did not work.

“Can be better”

The fitness room was one of the worse I have been in. You needed a key to use the treadmill and the noise from the treadmill was deafening. The Universal machine was very hard to use and the step machine was unsafe. Those three pieces of equipment was it for the room which was very small and crampt.

“Baseball Season - Be Prepared”

During the summer (post-Memorial Day) rates are higher and are so because of demand not because of special amenities. During the summer the hotel is almost a hostel to traveling little league teams which seems hectic at times. In spite of the activity, our room was quiet. The staff was prompt, courteous and helpful. The hotel is in a pleasant setting a few minutes from Cooperstown. Unlike many of the "lodges" along the road, this place has 3 fast food stops and a general store next to the premises.

“Very nice hotel which we would enjoy using again.”

The hotel was clean and the workers were friendly. They enjoyed recommending to us places to eat. The Pool area was clean and had plently of towels to use. This is a great place to stay.

“Great Family Hotel”

The hotel is in a suburban setting adjacent to a shopping center with a grocery store and several kid-friendly restaurants which proved to be helpful for my family. The front desk and maintenance staff are outstanding and very professional and courteous. The room was much more than expected with a microwave and fridge not to mention the generous size, perfect for a long weekend stay to see this beautiful northern New York town. Check-in and out were seamless and there were no surprises for us, just a relaxing weekend at a comfortable family style, chain hotel. I would recommend this hotel to anyone especially those with kids, the accommodations are so perfect!! Side note; even though there were many kids and families, the hotel is very quiet, so business travelers can get peace and quiet as well.