Ratings based on 181 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Canton, MI
Outdated and StainedPosted Mar 23, 2015
Pros: The shower was hot.
Cons: This hotel needs to be completely gutted.
Location: There is nothing to do in Coopersville. I was there for a meeting.
This hotel had an old bed with old and stained comforters. The room was clean, though. The sheets were clean. I just took off the comforter. The shower was hot. It does have a small coffee pot in the room. The microwave was broken.
for Familiesby A verified traveler
Okay..Posted Dec 19, 2014 on Hotels.com
Pool area is very nice. Room needs some updating. Continental breakfast was not very good. The water jug was even empty and the lady wouldn't refill it. Therefore there was only milk and coffee... No juice, no waster... Kinda disappointing...
by A verified travelerfrom MI
Well below expectationsPosted Dec 16, 2014
Not much good can be said about the stay. The rooms had an odor, were not clean and need to be updated. The beds are not comfortable. Would had left, but stayed because of work.
for Personal Eventby A verified traveler
Posted Nov 20, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Illinois
Would stay again.Posted Oct 19, 2014
Nice, clean hotel with convenient access to state parks and Grand Rapids. Staff wasn't overly friendly but they were nice. WiFi was good enough to stream Netflix. Plenty of fast food options nearby and a couple of gas stations. Will definitely stay again if I'm in the area.
for Everyoneby A verified travelerfrom Ann Arbor, MI area
Basic clean hotelPosted Oct 14, 2014
Location: The hotel is in a fairly remote location but very close to a major interstate freeway with easy access. There are 2-3 typical fast food chains nearby.
Basic clean hotel with simple amenities - small indoor pool & hot tub, self-serve continental breakfast included. Pleasant staff. Booked through Expedia with absolutely no problems.
for Familiesby Donna Jfrom Chicago, IL
Excellent Staff assistancePosted Oct 1, 2014 on Hotels.com
Staff was real nice and very helpful in answering questions on directions. Family was in town for a funeral. Will definately stay here next year. thank you all!
Recommendedby Tacsfrom Northern MI
Raining out? Want to play indoors? TO BAD!Posted Sep 24, 2014 on Hotels.com
Went yo Grand Rapids to take our grandson to visit his dad. We always get a hotel with a pool since our grandson thinks he is a fish. Well when we checked in we had a little time before dinner and it was raining so we thought we would take a swim. We walked down to the pool only to find out that the staff had locked it up because of some imaginary lightning. It was raining but no one in our group heard any thunder or seen any lightning. When we did finally go for a swim later that night we wondered what all the fuss was about. The pool room didn't have a glass ceiling or anything that would make me believe you would need to shut down the indoor pool during a storm, imaginary or otherwise. The pool was ice cold. The hotel itself was mediocer and we won't be going back.
for Overnight Stay Before Destinationby Jazz Loverfrom Ypsilanti, MI
Easy on and off to the highway.Posted Sep 9, 2014 on Hotels.com
Some of the furniture showed it's age, sheets and towel were clean, for the most part the room was okay, a lot of dust in the corners, the desk chair legs and under the desk was not vacuumed very well. The room was quiet and the staff was pleasant the room met our needs an over night stay after the Shoreline Jazz Concert in Muskegon.
for Business Travelersby A verified traveler
Posted Aug 17, 2014 on Hotels.com