Ratings based on 755 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Room small but functional. Good breakfast.

Posted Oct 18, 2014
Not a luxury hotel, but you wouldn't expect that at the price. Functional and clean. Good breakfast. Central to Copenhagen. Only problem (a blocked sink drain) sorted within an hour of telling reception.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Close to city and transport

Posted Oct 8, 2014
Pros: I have stayed in this. Hotel many times and find it convenient for my needs.
Cons: I am not pleased about being charged for using wifi. I travel a fair amount and can't think of any other hotel, where I am being charged.
Nice hotel close in the middle of town. The reason for my stay is to visit my family and friend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice Hotel

Posted Sep 27, 2014
Pros: Location, price, and facilities.
Location: Near the train station, shopping, centre of town, Tivoli Gardens.
The room was large, clean, and quiet. The location was great - near the train station, the old town hall (where city bus tours meet), and the Tivoli Gardens. The staff were very friendly and helpful.
4 out of 5
by A verified traveler from pembrokeshire, wales

ascot hotel and spa copenhagen

Posted Sep 26, 2014
Pros: the amazing breakfast
Cons: rooms, bed, linen and mattress quality, non slip bath matt not provided either so bath was very slippery.
Location: excellent location close to all amenities
Lovely staff, helpful and efficient, breakfast was excellent! lots of choice and great quality. Cleaning staff did an excellent job and were polite and friendly. We were just a bit disappointed with our room, poor quality mattress and stained linen, didn't feel like a 4 star hotel. Rooms need a bit of updating.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 25, 2014
Small room. Wifi not free but cheap which is OK. Corridor was full of boxes as they were installing minibars in rooms. Other than this, very pleasant experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Location was great, walking distance to most sites

Posted Sep 18, 2014
Cons: Would love a teapot in the room
The room was bigger than I thought it would be. It was basic, but clean
3 out of 5
by A verified traveler

Good location close to city center and Tivoli

Posted Sep 11, 2014
Rooms are small and shower ancient. Hotel staff sometimes a little rough and breakfast overpriced.
2 out of 5
by A verified traveler

Posted Sep 5, 2014
not one of my fav. the spa not good. the gym not good. smells like cigarettes. and this is not at all what it said on your web page was selling as having spa and everything. xxxxxxxx
5 out of 5
Recommended
for Everyone
by A verified traveler from istanbul

center location, next to central train station

Posted Aug 19, 2014
Close to every transportation vehicles, restaurants, shopping. Nice hotel. Clean, friendly staff. I recommend this hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very Central for all walking,buses and trains

Posted Aug 10, 2014
Pros: The room was comfortable with windows which opened, as the weather was very hot. The staff were excellent, helpful with impeccable English.
Cons: As I have written above the shower gel container was in an inaccessible position and only dribbled down the side of the bath.
Location: Perfect location easy access to all the sights on foot plus near bus stops and train station.
Very satisfied with the hotel,bar,luggage leaving facilities. My only negative comments are:the position of the bath gel container which meant the gel did not reach the bath but dribbled down the side and in spite of my leaving the lid up the nearly empty bag was not renewed. One hand towel each would have been preferable.