Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Very good hotel in the centre of town

Posted Nov 10, 2014
Pros: Location and staff,.
Cons: Nothing to speak of.
Location: Everything in downtown Copenhagen including several theatres, one is a 2 min walk away.
It is a very good hotel. Room sizes are consistent with those in the area but small compared to NA standards. Rooms are well appointed and comfortable. Staff were excellent. I enjoyed facing the street so I sit and have coffee or drink and watch the activity but overnight noise and early morning garbage pick up caused me to get them to move me to the back of the hotel. The staff promptly dealt with this as soon as a room freed up so they were great. Hotel has its restaurant for breakfast but lunch and dinner they get food from a restaurant down the street and offer a limited menu. Not really an issue as there are so many with a 5 minute walk. If you want to stay downtown, this is a great hotel. They also have apartments if you plan to stay longer but these book up quickly so you will have to get them well in advance (listed separately Ascot Apartment Hotel).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Hotel Location

Posted Nov 2, 2014
Pros: Very clean, relaxed and as much coffee and tea as you required from the breakfast restaurant.
Cons: Breakfast was up until 10 in the morning, what this actually meant was that the staff cleared it away at 10 so get there by 9:15 if you want time.
Location: A perfect base for Tivoli Gardens and close to Central station.
We had a superior room and a child with us. It was at the back of the hotel which meant it was very quiet. A perfect base for Tivoli Gardens and close to Central station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2014
Great location. Very clean hotel. Friendly staff..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey, UK

Room small but functional. Good breakfast.

Posted Oct 18, 2014
Not a luxury hotel, but you wouldn't expect that at the price. Functional and clean. Good breakfast. Central to Copenhagen. Only problem (a blocked sink drain) sorted within an hour of telling reception.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Close to city and transport

Posted Oct 8, 2014
Pros: I have stayed in this. Hotel many times and find it convenient for my needs.
Cons: I am not pleased about being charged for using wifi. I travel a fair amount and can't think of any other hotel, where I am being charged.
Nice hotel close in the middle of town. The reason for my stay is to visit my family and friend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Nice Hotel

Posted Sep 27, 2014
Pros: Location, price, and facilities.
Location: Near the train station, shopping, centre of town, Tivoli Gardens.
The room was large, clean, and quiet. The location was great - near the train station, the old town hall (where city bus tours meet), and the Tivoli Gardens. The staff were very friendly and helpful.
4 out of 5
by A verified travelerfrom pembrokeshire, wales

ascot hotel and spa copenhagen

Posted Sep 26, 2014
Pros: the amazing breakfast
Cons: rooms, bed, linen and mattress quality, non slip bath matt not provided either so bath was very slippery.
Location: excellent location close to all amenities
Lovely staff, helpful and efficient, breakfast was excellent! lots of choice and great quality. Cleaning staff did an excellent job and were polite and friendly. We were just a bit disappointed with our room, poor quality mattress and stained linen, didn't feel like a 4 star hotel. Rooms need a bit of updating.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 25, 2014
Small room. Wifi not free but cheap which is OK. Corridor was full of boxes as they were installing minibars in rooms. Other than this, very pleasant experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Location was great, walking distance to most sites

Posted Sep 18, 2014
Cons: Would love a teapot in the room
The room was bigger than I thought it would be. It was basic, but clean
3 out of 5
by A verified traveler

Good location close to city center and Tivoli

Posted Sep 11, 2014
Rooms are small and shower ancient. Hotel staff sometimes a little rough and breakfast overpriced.