Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moscow, Russia

Nice hotel, great view

Posted Sep 20, 2014
My room wasn't cleaned, even though I specifically requested it.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel outside the city

Posted Sep 12, 2014
Great place, amazing breakfast, close to the city by metro. Modern and great views.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH USA

The Hotel Experience

Posted Sep 11, 2014
Pros: Friendly staff
Cons: Elevator service was spotty and sometimes you had to go up to just get a lift down.
Location: Location was very close to the metro with easy access to the downtown area.
The Staff was extremely helpful and friendly but there were a few things missing that I would have liked. They did not have a consigner so you had to wait for an available front desk clerk to help you if you wanted anything like a restaurant recommendation, metro tickets of schedule, city map, etc. The hotel gift shop was extremely limited and you had to get in line for a front desk clerk to pay. No bell boys or anyone to check/store luggage. The hotel restaurant had a very limited menu and took a long time for service. The room included breakfast and it was excellent with a wide selection. Overall, it was great and the things missing were very much out weighed by the good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
it was a very nice stay beautiful location i travel with a bicycle and they allowed me to bring it to my room a little over price but this is what you get for such a hotel, beside I've been told in Copenhagen this price is normal anyways I'm not complaining
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Great hotel close to Metro

Posted Aug 31, 2014
Great two night break with family. Shuttle bus great. Located outside Terminal 2 on the bus lanes.
5 out of 5
Recommended
for Everyone
by A verified traveler from golden

Excellent and close to airport with free shuttle

Posted Aug 24, 2014
Pros: Breakfast and cleanliness
Comfortable stay after long flight but long taxi ride to cruise terminal
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
It's great condition and good breakfast. the location is good to shopping center and airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice view

Posted Jul 27, 2014
Pros: Everything
Cons: Nothing
Location: very close to copenhagen centre can get there on the metro in 5 minitues
Nice view, excellent location. staff were very welcoming, professional and recommended activities to do during our time there
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel for our weekend break

Posted Jul 3, 2014
Weekend trip to Copenhagen. Hotel was lovely and right near a tube station. Great location and service would stay again.
2 out of 5
by A verified traveler

It's the staff and total contempt shown to custome

Posted Jun 26, 2014
Looking after the customer, it's more the customer is a total inconvience tithe staff and it shows in the arrogance and total disrespect shown- the hotel itself is very nice but staff and discourteous attitude really make you not want to visit again