Ratings based on 598 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Travel Duo from Canada

Great location and breakfast

Posted May 21, 2014
Nice comfortable hotel. The location was close to many attractions and within walking distance of the Stroget (walking shopping street) and very close to the canal cruises. The superior room was very comfortable and spacious for a European hotel. The staff were very friendly. The breakfast provided a wide variety of hot and cold items. Unfortunately the last night we were there two guests decided to have a screaming match with each other that kept the nearby guests awake for several hours.
5 out of 5
Recommended
for Everyone
by Carol from Jedrsey

Excellent hotel in good location

Posted May 19, 2014
Pros: Location
Location: It is very close to the canal and you can easily walk to many of the sites
This hotel is in a great location rooms are very comfortable and there is an excellent choice at breakfast
5 out of 5
Recommended
for Everyone
by Colleen from Canada

Perfect location, Friendly service!

Posted May 18, 2014
Pros: Location was terrific. Upgraded rooms were good size for European standard. Very comfortable beds. Breakfast was excellent. Umbrellas were great.
Cons: Front foyer needs ramp as the four steps are difficult with bags as we didn't want to have to use the elevator.
Location: EVERYTHING was close by and within walking distance.
Spent two days after cruise ended in Copenhagen. Great hotel in great location, good price. Internet was quick and free, as was a wonderful breakfast. I would definitely stay here again!!
4 out of 5
Recommended
for Everyone
by Peter from Ely Cambridgeshire

Nice location, comfortable enough but needs update

Posted Apr 27, 2014
This hotel is generally fine. It is in a nice quiet location near the river and close to Nyhavn but only 10 minutes walk from city centre. Unfortunately they gave us one room for first night of 5 then change rooms for 4 remaining. I always feel this is not good planning and we were not offered any upgrade or anything for this inconvenience other than free coffee which we could have had anyway. However the staff were nice, the room was ok, small but fine and breakfast was excellent. The only fault being that they change the breakfast times on weekend which is fine if you want to lie around in bed on holiday but a pain if you want, or need, to get out early! We missed breakfast on last day due to needing to get to airport. However in general I would recommend this hotel and would be interesting to see how it looks after the upgrade (which is apparently why we had to move rooms).
4 out of 5
Recommended
for Everyone
by TJ from Southern England

Excellent location, very good hotel.

Posted Apr 16, 2014
Pros: Clean and a superb location
Cons: New matresses. Breakfast more organised with plenty of cups and jugs for milk.
Location: Nyhavn - Ideal for a lazy breakfast, lunch or supper. Harbour cruise - very interesting/enjoyable. Rosenborg Castle - beautiful. Stroget - shopping!
Staff on the counter very welcoming and polite. Room very nice, spacious and very clean. Mattress could do with renewing as it dipped in the middle giving us some back discomfort - but otherwise very good indeed. Arrived for breakfast half hour before close, and there were no drinking cups or jugs for milk. Nearly all the tables were already taken, so best to be more prompt in arriving well before close. Location is just super. An easy walk from the metro with our bags, and an even easier walk to Nyhavn for coffee/lunch/supper. Just the most lovely harbour. The harbour cruise was well worth doing, but the Hop on Hop off bus was delayed in arriving at our stop by 40 minutes, and then stopped for 10 minutes at the Little Mermaid and also another 20 minute stop near Tivoli, which was a little irritating in terms of time lost. Stroget was super for shopping, and Rosenborg Castle absolutely beautiful. A very relaxing city break. Would definitely recommend the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Apr 15, 2014
Hotel was Great value for money, the staff were fantastic and helpful, and I would recommend the hotel to anybody visiting Copenhagen
4 out of 5
Recommended
for Everyone
by dianne from United Kingdom

Really great location for exploring Copenhagen.

Posted Apr 15, 2014
Pros: Location
Cons: Nothing
Location: Very near all of the must see attractions although hotel located in quiet road off the main squares.
The hotel is very comfortable and has a very intimate atmosphere. Very relaxed with all you can eat breakfast and a great retreat for exploring Copenhagen.
4 out of 5
Recommended
for Everyone
by Mackie from Scotland

Nice hotel, perfect for visiting main attractions

Posted Apr 13, 2014
Pros: Location. Breakfast very good.
Cons: The mattress was too soft, as were the pillows. Had to move mattress to floor to be able to sleep. This might suit others, of course.
Location: Visit Nyvahn, 15 minutes walk to both the Little Mermaid and Tivoli. Stroget, Nyvahn and parliament five minutes away.
Hotel was very good. Check-in and check-out very good.
5 out of 5
Recommended
for Everyone
by Mike from St Helens, Merseyside

Good location within easy walking distance of town

Posted Apr 8, 2014
Pros: The location, the good staff, the calming and nostalgic atmosphere. The breakfast is excellent with plenty of choice and again good staff.
Cons: Nothing the whole experience was excellent.
Location: Close to the town centre area and the canals, canal tour, walking to most visitor attractions, be aware that a lot of attractions close on Monday.
Very easy and quick to book with Expedia both the flight and hotel. The hotel staff were excellent, polite and efficient.
4 out of 5
Recommended
for Everyone
by Colin from Dundee

Friendly place not far from Nyhavn and Stroget

Posted Apr 5, 2014
Pros: Friendly atmosphere, convenient 24/7 bar/cafe next to reception (albeit expensive, but that's Copenhagen!), good breakfast buffet, the location.
Cons: Had to ask for kettle, coffee etc. They said only superior rooms get this, but relented and gave us one. We feel these facilities should be standard.
Location: Few minutes' walk to The Standard (restaurant, jazz club), Nyhavn with cafes/restaurants, Maison du Nord (like Harrod's), Stroget pedestrian area.
We found the hotel easily, 5 mins' walk after arriving at Kongens Nytorv metro station (straight from the airport - 24 DKK each). We were given a friendly welcome and found the 3rd-floor room pleasant, clean smelling, light, and comfortable. As it looked onto the central courtyard of the hotel it was blissfully quiet.The room had a utilitarian (but OK) desk, and two relatively comfortable, modern chairs. Being a musician myself, I was blown away by the back wall mural of Niels Henning Oersted, my favourite jazz bass player. The bed and duvets were comfortable, and the room was cool enough to sleep well after we discovered you can turn off the underfloor heating in the bathroom (just at the door on the left, underneath the washhand basin). The shower was fine, but would have been cramped for a big person (we're both small). There's a small convenience store on the same street as the hotel, where we bought milk, chocolate, mineral water, etc. It's not open late in the evenings.