Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mobile

Great staff but hotel a little dated

Posted Oct 6, 2014
Pros: the staff
Cons: a/c
Location: Lots of shops and restauarnts nearby
Wonderful people but furniture in the room quite worn. No a/c so the room was warm due to the location in the hotel. (My window faced a wall). Restaurant too expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester

good hotel, ideally placed

Posted Sep 19, 2014
Pros: Cleanliness and comfort
Location: Nyhavn, numerous restaurants, shops and bars. Water taxis, hop on hop off canal boat tours and water taxis
Helpful staff, clean and comfortable rooms, hotel very conveniently situated for access to Nyhavn and all forms of Copenhagen transport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol UK

On a waterfront a few minutes from the Metro.

Posted Sep 10, 2014
Pros: Nothing stood out the hotel was what was expected.
Cons: The double room was small. The duvet was very hot. Making it all or nothing. No soap dish. Breakfast expensive if only a light one was wanted.
Location: Waterfront location, a good base for sightseeing on foot. Copenhagen is a compact city and the hotel is a good place for planning walking trips from.
A pleasant city hotel serving both business and tourist guests. Check in/out was easy. We were not troubled by any noise. The room was a bit on the small side but adequate. As with most continental hotels there wasn't tea making facilities in the room. The bed was fine with two single duvets which were very hot. A lower tog rating would have been better. The bathroom was acceptable but a soap dish would have been useful. The towels were a bit on the small side and getting towards the end of their life. The buffet breakfast was extensive but no 'full english' and expensive if only a light breakfast was wanted, there are plenty of street cafes for coffee and a 'bun'.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Excellent Location

Posted Sep 5, 2014
Pros: Was very clean - lovely decor - more like a boutique hotel
Cons: better, firmer and larger pillows- also 4 per bed Vs 2
Location: very centrally located to all transportation shopping restaurants and great sightseeing - relatively easy to get to the airport
Had a very pleasent stay at the Strand - great location and the staff were very kind and helpful in all ways - the pillow in the room was the only disappointment for sleeping comfort - and not a big deal - loved the place
4 out of 5
Recommended
for Everyone
by A verified traveler

Copenhagen harbour experience

Posted Aug 30, 2014
this hotel was good value for money Easily accessible from the nearest Metro which provided a painless link to the airport No need to consider taxis etc On the harbour front but the water not visible from the room but this was not to be expected Room comfortable and quiet All the main attractions of Copenhagen within walking distance Breakfast probably not worth the price and more fun to be found exploring local cafes for breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from London

character hotel by canal/close to centre of town

Posted Aug 27, 2014
Pros: Central location, scenic, nice breakfast, comfy room with balcony and canal view
Cons: Tea/coffee making facilities in room
Location: Quite central, river cruise, shops, restaurants, cafés, museums, tourist attractions
I went for a city break with my husband and teenagers, and we were very pleased with the hotel. The extra breakfast price, for a buffet, which wasn't in the deal price, was probably fair, but one daughter only had a bowl of cornflakes, so (approx) £15 was quite expensive. The rooms were not large, however, were well designed, and the bed and pillows were very comfy. We left the patio door open all night, ( onto the little balcony), as there was no window. It was very safe though, no access in from the roof. I looked out in the middle of the night and saw the stars.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to Nyhaven

Posted Aug 19, 2014
Pros: Location
Cons: Pillow menu. As having choice like a firm pillow would be much appreciated.
Overall the hotel was good, though a little dated. No tea/coffee making facilities in room, and door slamming/shutting from 6am was disruptive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire, UK

Excellent location friendly and helpful staff.

Posted Aug 5, 2014
Pros: The breakfast was amazing. I was just disappointed that I couldn't do it justice! Sinking into the sofas with a cup of Earl Grey on our daily return.
Cons: The heat in the lifts!
Location: Excellent location: less than 10mins easy walk from Kongens Nytorv Metro station. Five minutes to a great choice of restaurants on Nyhavn canalside.
Despite being given a double room on arrival, after requesting a twin, the matter was dealt with. The staff were very apologetic about information on the booking form not being received by the appropriate department. As they were fully booked the first night, they provided us with another bed, for the room, then moved us into a twin room the following day. The staff were efficient, helpful and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Close to city

Posted Aug 4, 2014
Pros: Close to the city, easy to get to, very good breakfast
Cons: Extra pillow available in room. More food available for people arriving late
Location: Within walking distance of Nyhavn, city centre, Hop on Hop off Bus, Boats and heaps more.
Close to city and clean, only grumble no spare pillow in room and very little available in the way of food if arriving late.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent base to explore Copenhagen

Posted Aug 3, 2014
Pros: The hotel is conveniently located for visiting the city and yet very quiet and relaxing down by the water.
Cons: Tea and coffee facilities in the room.
Location: Do take advantage of the fee walking tour of the city which starts at the town hall; the guides are knowledgeable and friendly.
The staff were friendly and helpful, even though we checked in at 2 a.m in the morning. The room was comfortable and clean with all the facilities. The breakfasts were excellent . Although the hotel was busy, everyone was made to feel at home and there was ample choice for a wide range of dietary requirements..