Ratings based on 978 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford, UK

Very good hotel near airport and centre of city.

Posted Mar 29, 2015
Excellent staff and hotel. Only issue we had was that main restaurant was not open over weekend.
Comment from Hotel Management
Apr 3, 2015 by Pia Jakobsen, Hotel Management
Dear Denise, Thank you so much for the excellent feedback posted and we are so glad to hear we provided you with a excellent service and your review will be shared to the staff as it is something we take great pride in. It is very unfortunate to read about your experience with the main restaurant being closed and we truly hope we will have a chance to provide you with the restaurant experience you deserve. Once again thank you for such fantastic feedback and we hope to see you later this year. Sincerely, Pia Jakobsen Operations Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel in convenient location

Posted Mar 28, 2015
Modern clean hotel near public transport but could hear lots of noise from construction outside. Staff helpful and friendly except in the bar downstairs, where food is expensive and poor quality (do not recommend the lobster bisque).
Comment from Hotel Management
Apr 3, 2015 by Pia Jakobsen, Hotel Management
Dear Guests, Thank you for sharing your experience with us as it helps us to evaluate and monitor our service. It is very unfortunate to read of the downsides you encountered, and I am glad to see that your overall experience was positive. We hope to have you stay with us again so that we may provide you with the 5 star experience you deserve. Sincerely Pia Jakobsen Operations Director
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great hotel near the airport

Posted Mar 22, 2015
Location: airport
This hotel is only about 5 miles from the airport and there is a free shuttle service. The rooms are nice and clean and the hotel staff is excellent. I haven't used it but I believe there is public transport at walking distance that can take you to the city center in less than 10 minutes.
Comment from Hotel Management
Apr 3, 2015 by Pia Jakobsen, Hotel Management
Dear Enis, Thank you for your great review of our hotel. We are so happy to hear that you had a excellent time in our hotel. Our staff strives to ensure that every guests should receive great service and we hope that on your next trip to Copenhagen you will come and visit us again. Once again thank you and looking forward to see you again. With sincere regards, Pia Jakobsen Operations Director
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Good location to Bella center

Posted Mar 16, 2015
If you attend some exibition show at Bella Center in Copenhagen, I recommend this hotel. Very close distance and generally good cndition. Rate is OK and breakfast is good. Hotel staffs are also helpful. However your visit is for tour, hotel should be located in downtown. This hotel is nearby airport (exibition center).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD, USA

Great facility, excellent staff, convenient area

Posted Feb 10, 2015
Pros: I thoroughly enjoyed my stay here. This hotel is run like a well-oiled machine. Absolutely everything worked correctly.
Cons: I honestly can't think of anything to improve. Simply maintaining the currently level of excellence is the ideal goal.
Location: Oerestad train/metro station is 10 minutes away (walking). Some local shopping is also available, perhaps a 15-minute walk away.
The staff is very friendly and responsive. I called before arrival and provided my IHG member number and my room was upgraded. The room was well-appointed and very comfortable. My upgrade to a higher floor came with lounge access. The lounge serves an excellent breakfast every morning to include scrambled eggs, hard boiled eggs, soft boiled eggs, bacon, sausage, yogurts, cereals, Danishes, croissants, juices, salmon, whitefish, greens, and a full assortment of coffee/espresso beverages from the espresso machine. The gym is not very large, but they space out the equipment to make the most of it. The hotel is designed with many systems to ensure power efficiency, including motion sensors and dual option flushing for toilets. The Oerestad station (metro upstairs and DSB train downstairs) is a 10-minute walk away. This is a great location if you want to spend your day in Copenhagen but want a quiet area at night. The easy access to the train also makes it a great location if you wan to see other nearby cities while you are here. The shuttle bus is very convenient and arrives/departs promptly.
Comment from Hotel Management
Apr 17, 2015 by Pia Jakobsen, Hotel Management
Dear Francisco Thank you very much for your kind feedback, it is always appreciated and motivates us to become even better. I am glad that you were able to benefit from our Hotel being part of the IHG Rewards Club and that we were able to provide you with a free room upgrade with club lounge access. We pride ourselves in offering our guests a stay at one of the most sustainable hotels in Denmark and we are glad that you by staying at our hotel support sustainability. I am glad that you had the time to use our gym area, if you should choose to visit our hotel again, kindly note that you from reception can receive a voucher for the much bigger and spacious gym Fitness.dk which is placed in nearby shoppingcenter Fields and allows all of our Guests to train for free. It would be a great pleasure to welcome you back to Crowne Plaza Copenhagen Towers All the best With sincere regards, Pia Jakobsen Operations Director
5 out of 5
Recommended
for Couples
by A verified traveler

Great stay at Crowne Plaza!

Posted Jan 22, 2015 on Hotels.com
Friendly staff and robes in the rooms! Made our layover very comfortable.
Comment from Hotel Management
Apr 4, 2015 by Pia Jakobsen, Hotel Management
Dear Guests, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback and happy to hear, we made your layover very comfortable. It would be our pleasure to see you again. Wirh sincere regards, Pia Jakobsen Operations Director
4 out of 5
Recommended
for Business Travelers
by Stevenfrom San Antonio, TX

Good Place

Posted Jan 21, 2015 on Hotels.com
It is a hotel for night all you need.
Comment from Hotel Management
Apr 4, 2015 by Pia Jakobsen, Hotel Management
Dear Steven, Thank you for staying with us and sharing your experience for all our readers. We are delighted you enjoyed your stay and hope to see you again. With sincere regards, Pia Jakobsen Operations Director
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford

Good airport hotel

Posted Jan 20, 2015
Pros: Location and general condition
Perfect for an overnight stay when you need to be close to the airport. As you would expect not a lot close by but the hotel restaurant is perfectly acceptable with great staff.
Comment from Hotel Management
Mar 12, 2015 by Pia Jakobsen, Hotel Management
Dear Susan, Thank you for staying with us and sharing your experience for all our readers. We are delighted you enjoyed your stay and hope to see you again. I will be sharing your review with the team as this tells the story about the work they do every day and we are so thrilled this made a great stay for you. Thank you again and we hope to be seeing you soon! With sincere regards, Pia Jakobsen Operations Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel, a bit far away tho

Posted Jan 19, 2015
Pros: Its multimodal connectivity with the Copenhagen city centre, either by metro or train, and the city of Malmoe in Sweden. Excellent resto, too.
Location: The mall opposite the road is amazing for quick and easy shopping.
A hotel to definitely recommend. Especially to people, who have no problem to commute a bit to reach the city in exchange for nice facilities and quality sleep.
Comment from Hotel Management
Mar 12, 2015 by Pia Jakobsen, Hotel Management
Dear Guests, Thank you for staying with us and sharing your intimate knowledge on your past stay at Crowne Plaza Copenhagen Towers. We could not have said it any better and I am so happy that you had a fantastic stay with us. Our property prides itself with a phenomenal staff and glad you found the facilities great and location prime, close to all the transportation. We hope to welcome you back soon. With sincere regards, Pia Jakobsen Operations Director
5 out of 5
Recommended
for Families
by Poul Edalfrom Vejle

Pragtfuldt værelse og super morgenbuffet.

Posted Jan 15, 2015 on Hotels.com
Venligt, imødekommende og smilende personale i reception og restaurant. Dog manglede der baked beans til morgenbuffetten. Værelset var rent og rummeligt. Bruseren den bedste jeg har oplevet i mange år :-) Sengen var pragtfuld!