Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nairobi, Kenya

Enjoyed our stay

Posted Aug 20, 2014
Pros: The room, the staff and the location of the hotel.
Cons: Nothing.
Location: It is situated at about 10 minutes from the hotel.
We really enjoyed your stay. The staff at the hotel were really friendly and polite. The rooms are extremely clean. The hotel is was situated and close to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet hotel with friendly staff

Posted Aug 17, 2014
Pros: Friendly and helpful staff, fairly large and comfortable rooms, free airport shuttle
Cons: Nothing except moving the hotel to central Copenhagen.
Location: There is very little around the hotel except Fields Shopping Centre. Some building work is occurring however this never spoiled our holiday.
We have expressed a wish to visit Copenhagen for several years however finding quality accommodation with standard amenities e.g. air conditioning, safe for a reasonable price proved difficult. After compromising on location we chose the Crowne Plaza. This hotel is situated near the airport away from central Copenhagen. However with a free airport shuttle running every 30 minutes from early morning to late evening in both directions and discounted metro tickets available from reception this is not a problem. The Orestad station is 5-7 minutes walk away (down steps of hotel, turn left and left again at end of road, station is opposite Fields Shopping Centre on right hand side) and just six stops later (Kongens Nytorv) you arrive in the centre of Copenhagen 20 minutes after leaving the hotel. We stayed all day in the city and returned at 9-10 p.m. Breakfast was extra (around 175DKK). Selection was fairly good and food quality fantastic. The waiter Alan is extremely welcoming, friendly and funny. He even hugged us upon leaving (after asking permission of course). The staff are very helpful and speak excellent English. This extends to all citizens of Copenhagen. If you stop to stare at a map looking lost someone will offer assistance immediately. One guy logged onto the station website using his phone and spoke to the platform staff in order to help us. Rooms are fairly large and comfortable with all expected 4 star hotel amenities. I would stay here again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel,close to Metro and Airport

Posted Aug 10, 2014
Pros: Clean,modern, green,comfort
Location: Close to airport,Metro and shopping
Very satisfying stay , comfortable and ,clean room, green facility
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Pros: Everything was great. They thought of every detail and put a lot of effort in it to accomplish beautiful comfortable rooms.
We had a great time, relaxed and enjoyed every minute.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from South Carolina, USA

Convenient to the airport

Posted Aug 9, 2014
Pros: The clean design of everything
Cons: Nothing
Location: Airport
We came from a cruise ship that ended the trip in Copenhagen. Our flight back to the states was early in the AM and the cruise ship docked 45 minutes away, so we booked the hotel being near to the airport. We only stayed one night but we were very pleased with the room appointments and the staff. Very modern, clean, comfortable, and efficient. The hotel is pricey, but so is everything in Denmark. You get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2014
Nice clean, big rooms. 14 minutes by train to downtown, 6 minutes to airport. My only complaint was the shower. Water came out through opening in the corner of the glass which was a design flaw and there was only a shower wand, no shower head.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Nice hotel! Close to airport

Posted Aug 7, 2014
It was great! Very close to the airport and shopping center! The best hotel we ever stayed in! Very family oriented, but very business like and very much classy at the same time. If we were to go to Copenhagen again, I would stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Nice hotel, SUPER food & service!

Posted Aug 4, 2014
3 out of 5
by A verified traveler from Sugar Land, Texas

Close to Airport

Posted Aug 4, 2014
Pros: Proximity to the Airport
Cons: Food and service at the bar.
Location: Was a transit passenger, did not care about much
Eating at the bar was a bad experience. Food not so very good with outrageous prices, service very poor
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2014
Very nice and modern hotel...clean facilities and very quiet. Food in the side cafe was excellent and the staff was very friendly and helpful.