Lunch and dinner served

Reviews of Hellerup Parkhotel

4 out of 5
Hellerup Parkhotel
Strandvejen, 203, Hellerup, Hovedstaden

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 237 reviews" "
Rating 8 - Good. 115 out of 237 reviews" "
Rating 6 - Okay. 35 out of 237 reviews" "
Rating 4 - Poor. 17 out of 237 reviews" "
Rating 2 - Terrible. 3 out of 237 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sten

Business traveler
Disliked: Cleanliness, property conditions & facilities
Light were missing in bathroom, bed was dirty, door could not close, breakfast was not Covid19 compliant
Stayed 1 night in Sep 2020

10/10 Excellent

René

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - staff couldn’t have been more helpful.
Stayed 3 nights in Dec 2019
Response from Farzad on Jan 25, 2020
Dear Guest Thank you very much for your stay and for your nice review on Hellerup Parkhotel. Hope to see you soon again and wish you the best. Next time we will try to do perfect to deserve a 10 out of 10 again! Best Regards Front Desk Farzad Aknooni

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and friendly. The hotel itself was fine, but the rooms were a bit noisy.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights n Hellerup
An ideal location in Hellerup. The staff were very helpful and friendly and spoke excellent English. The twin room was not huge, limited space for luggage and hooks for outdoor clothing especially if damp, also no hooks in bathroom, but everywhere was clean and the twin beds were comfortable. We enjoyed our two nights there.
Stayed 2 nights in Aug 2019

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay at a good location hotel
I travelled with my dog and stayed for 2 nights. All the staff I met were friendly and approachable. The room is a bit dark and I don't feel comfortable to open the curtain due to ground floor. Was a bit worry for the hot summer weather as there was no aircon (should have indicated in the rental detail). But the staff immediately brought a stand fan for me. So the stay was still pleasant. Many shops and restaurants around.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was difficult to turn on the lights in the room and the hand of the shower was loose....
Stayed 3 nights in Jul 2019

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in Hellerup which is 15 minutes away from the center of Copenhagen (by car). My family lives in Hellerup thus for me it was perfect. The service was great and the hotel hosts a fantastic restaurant.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Bar was not open and this was not advised at the time of booking or on arrival
Stayed 3 nights in Jul 2019

8/10 Good

Christoph

Liked: Cleanliness, staff & service
great and friendly service, but saw better days
overall a good stay. Service was great and the staff very friendly and helpful. Parking is very convenient in the back of the hotel. Also there are a lot of good restaurants within walking distance. The room itself would require some urgent maintenance - the faucet was loose and the mattress seemed to be very old.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Sara on Jun 12, 2019
Thank you for your positiv feedback.

4/10 Poor

Verified traveler

Disliked: Staff & service
My Director stayed at this hotel - her overall impression was "it was weird".
Stayed 1 night in Mar 2019
Response from Hellerup parkhotel on May 28, 2019
Tak for din besvarelse.

8/10 Good

nicolaj

Liked: Cleanliness, staff & service
Nice small hotel.
The rooms are very small but serves the purpose of a place to stay. The location is great. Staff are very friendly.
Stayed 1 night in Mar 2019
Response from Hotel manager on May 3, 2019
Tak for din besvarelse. Vi arbejder konstant på at udvikle vores service, så den lever op til vores gæsters forventning. Med den feedback vi nu har fået fra dig, har vi mulighed for at gøre det bedre. Din kommenter vil blive viderebragt til vores gode kolleger. Vi ønsker dig varmt velkommen tilbage til os på Hellerup Parkhotel Det bedste hilsner

8/10 Good

Sverre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Hotel Manager on May 3, 2019
Tak for din besvarelse. Vi arbejder konstant på at udvikle vores service, så den lever op til vores gæsters forventning. Med den feedback vi nu har fået fra dig, har vi mulighed for at gøre det bedre. Vi ønsker dig varmt velkommen tilbage til os på Hellerup Parkhotel Det bedste hilsner

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Martin, Sheffield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel with a great room and unlike may continental hotels this one came with a kettle!!! The only slightly minor point was their lift (escalator). Could do with a new one, but if that is the only problem then it is nothing really.
Stayed 1 night in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibrant Hellerup.
Cozy hotel in the vibrant as posh part of Copenhagen called Hellerup. Good mix of modern style and old school charm. Some of the may seem old but that’s just part of the charm I guess. Serve fantastic food in their two restaurants.
Stayed 1 night in Nov 2018
Response from HPH Team on Jan 2, 2019
We are very happy to hear that you had such an enjoyable stay with us. Your positive comments are very pleasing and I will forward your appraisals to our staff as well. best regards

6/10 Okay

Morten

Liked: Cleanliness, staff & service
Somewhat worn do
Very quiet neighborhood. Our room had a "connecting rooms" doorway to the next room, which was inhabited by a some fairly loud persons one of our nights, making our room not so silent after all and disturbing our sleep. Bed was too soft for my taste. Service from staff was fine. Breakfast was just okay, nothing special and not worth the price paid. Will probably go somewhere else next time we come by that location.
Stayed 2 nights in Nov 2018

10/10 Excellent

a l burgess

Very nice hotel clean and friendly
Stayed 1 night in Nov 2018
Response from Hellerup Parkhotel on Nov 27, 2018
We are very happy to hear that you like our hotel. Your positive comments are very pleasing. We look forward to greeting to Hellerup parkhotel in near future again.

4/10 Poor

David, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, poor hotel. Makes itself out to be boutique but fails. Rooms have poor sound insulation from neighbours. Faulty lights and no phone in my room when there was meant to be one. also very expensive.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable basic hotel. Super helpful and friendly staff. Conveniently located restaurant in building.
Stayed 4 nights in Sep 2018
Response from Hotel Manager on Oct 2, 2018
Please accept out sincerest thanks and gratitude for your stay with us, it was truly our pleasure to serve you.

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a re-fresh
The staff were friendly but the hotel is really not good enough. The staff were always courteous and the hotel bikes were easy and worked well. However the hotel itself is definitely in need of refurbishment. The bathroom, particularly was badly designed so quite uncomfortable. The room was OK but needs updating and refreshing, as do the common areas and corridors. Breakfast was overpriced. The eggs were not freshly cooked and the coffee stewed. This is very poor in this class of hotel and not good enough for the price.
Stayed 4 nights in Sep 2018

10/10 Excellent

Fergal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just outside city centre.
Very nice hotel with Art Deco style design. Very friendly staff.
Stayed 4 nights in Aug 2018

8/10 Good

Tom, Chesapeake, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathtub was a little odd. When standing to take a shower the bottom of the tub is rounded and not flat so it was a little hard to stand. Also no AC in our room but the temps were ok so we didn't need it.
Stayed 1 night in Aug 2018

10/10 Excellent

David

Warm, comfortable room together with good wi-fi, stunning decor and excellent food. Very enjoyable stay
Stayed 4 nights in Aug 2018

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Stewart, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Our doom was quite adequate. The only down side was no a/c! However the windows did open & there was a lovely breeze.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel
Reception was great. Overpriced for the room. Clean and comfortable. Bus to city close.
Stayed 1 night in Aug 2018

6/10 Okay

Lynn, Jacksonville FL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice to have two restaurants onsite. When you first arrive it is cozy and decorated very modern glitzy. But the rooms are very small with outdated 70’s and 80’s furniture. Bed very low to ground. NO AC. They should state this so people traveling know. Travelers expect AC in hotels especially those claiming to be newly renovated and boutique style. I probably could have looked past the room being outdated had the property have AC.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Hellerup parkhotel on Aug 2, 2018
Tak for din tilbagemelding.

8/10 Good

Amanda, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly and Helpful Staffs!
I stayed in Hellerup Parkhotel for my business trip. At first, I was a little uncomfortable with the room assigned. However, with the help of the check-in desk and room service staff, I was able to change to another room. My stay was great. The hotel is close to a beach and there are several eateries/take-outs available near it. The hotel staffs are very friendly and helpful and always try their best to solve any issues I face. I stayed during the World Cup Season and they provide free drinks when you watch World Cup at the lobby.
Stayed 15 nights in Jun 2018
Response from Hotel Manager on Jul 25, 2018
Dear Amanda, Thank you for taking time to bring your comments to our attention and may I also express our thanks to you for choosing to stay with us whilst visiting Copenhagen. We constantly strive to develop as a destination hotel with our service and with our product and I am grateful for your feedback. Without such feedback as yours we cannot continue to go forward and I truly hope to welcome you back in the very near future here at Hellerup parkhotel. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Hellerup Parkhotel on Dec 11, 2018
Tak for din tilbagemelding.

8/10 Good

Terushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet neighbors. Supermarket nearby. About 15minutes walk from train station. Checkin staffs are very helpful and friendly.
Stayed 1 night in May 2018
Response from Hellerup Parkhotel on Jun 11, 2018
Dear Terushi, Greetings from Copenhagen and thank you for bringing your comments to our attention. It is feedback like yours that help us improve our service, so it’s highly appreciated. i will bring your positive comment to our employee. We look forward to welcoming you to Hellerup parkhotel Again. Best regards Hellerup Parkhotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hellerup
Great hotel. Nice location. Local prices expensive and bars close early. The reception staff here are the best. Great restaurant onsite.
Response from Hellerup Parkhotel on May 24, 2018
Dear….. We are very happy to hear that you had such an enjoyable stay with us. Your positive comments concerning the staff are very pleasing and I will forward your appraisals to them. Please let me add that your feedback is very much appreciated as it is a true and direct indication of the quality of our facilities and your stay. We look very much forward to your return Best regards Hellerup Parkhotel

8/10 Good

Ulla

Liked: Staff & service, room comfort
Stayed 2 nights in May 2021

4/10 Poor

Ib

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Ikke den bedste oplevelse
Hotellet ligger centralt placeret på Strandvejen. Det første værelse var ikke bare småt men også møgbeskidt sengen mindede Mest om et lejrskoleophold og det samme gjorde interiøret. Efter at have bedt om et andet værelse fil jeg det. Super. Men også her var det møgbeskidt og slidt Loftet på badeværelset var mildest talt senest tilset af en mekaniker og affaldne fliser i badet Et hotel der tidligere har været fint men mere er saneringsmoden.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Slidt og umoderne. Ejeren uhøflig, resten af personalet fine. Hotellet havde været helt fint til hvis det var prissat 400 kr for en overnatning
Stayed 1 night in May 2021

2/10 Terrible

Gordana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Jørn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Erling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
god
Stayed 1 night in Nov 2020

8/10 Good

Jørn E. E.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Stein

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badene er utdeterte og små, men jeg vet det.
Stayed 4 nights in Nov 2020

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Birthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020