Front of property

Reviews of Hotel Sct Thomas

3.5 out of 5
Hotel Sct Thomas
Frederiksberg Allé 7, Frederiksberg, Hovedstaden

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eleanor Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, with great facilities (sauna on the roof is lovely) and in a nice quiet area of Copenhagen, completely walkable to nyhavn etc. staff helpful and considerate, would definitely return.
Stayed 3 nights in Mar 2024
Response from Simona on Mar 20, 2024
Dear Eleanor, Thank you for your review. We’re so glad you discovered our hotel to be aesthetically nice and well-suited to your needs. We look forward to welcoming you back to Hotel Sct. Thomas for another wonderful visit. Best regards,

10/10 Excellent

Alexandros

Stayed 3 nights in Mar 2024
Response from Simona on Apr 8, 2024
Dear Alexandros,Thank you for staying at Hotel Sctthomas and for taking the time to share your review with us. We are happy you enjoyed your stay, our unique location and our rooms. It will be our pleasure to welcome you back again in the near future. Best Regards,

8/10 Good

Mathew, Dartford

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good price and convenient. Room could do with an update.
Stayed 1 night in Feb 2024
Response from Simona on Feb 19, 2024
Dear Mathew, Thank you for your review. We’re delighted that you enjoyed your stay. Please note for future visits that we are in the middle of the updating the rooms. Half of the Hotel is updated. We hope that you will think of us for your next visit in the Copenhagen. Kind regards,

10/10 Excellent

Louise L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Bhawana on Dec 28, 2023
Dear Louise, Thank you for your review. We strive to offer the best in location and service to our guests, and we hope we can impress you even further during a future visit to Hotel Sct. Thomas.Kind regards,Hotel Sct Thomas

10/10 Excellent

Louise L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Bhawana on Dec 28, 2023
Dear Louise, Thank you for your review. We strive to offer the best in location and service to our guests, and we hope we can impress you even further during a future visit to Hotel Sct. Thomas. Kind regards, Hotel Sct Thomas

10/10 Excellent

Louise L

Stayed 1 night in Dec 2023
Response from Bhawana on Dec 8, 2023
Dear Louise, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day. Regards,Hotel Sct Thomas

10/10 Excellent

Louise L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Simona on Dec 7, 2023
Dear Louise,Thank you for the review. We are happy that you enjoyed the stay with us and we met your expectation. We hope to welcome you again in the future.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL OF MY LIFE. Rudest manager who scolded me for using expedia to book my reservation. Do not stay here. This place is a hell hole.
Stayed 13 nights in Nov 2023
Response from DF on Dec 5, 2023
Dear Mr David,Thank you for your message.Let me kinldy remind you that you broke the hotel rules several times and we have talked about it, that is why we have decided to cancel your reservation, so there were no discussions about the travel agency used for booking your room.We wish you a good day!

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were conveniently located for seeing the city, getting food, and all conveniences. The hotel has everything you would need. Very clean and updated. Staff is wonderful. Great stay for 5 nights.
Stayed 5 nights in Nov 2023
Response from Simona on Dec 3, 2023
Dear Carole, Thank you for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

bindi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and compact. Beds are comfy and the hotel is on a quiet street in copenhagen, so a good night sleep was had. As you'd expect for a hotel of this rating facilities are 'limited' but that's not a problem as there is a bar in reception and some cosy bars, cafes and supermarkets all moments walk away. As a base for exploring the city it was ideal
Stayed 3 nights in Nov 2023
Response from Bhawana on Nov 11, 2023
Dear Bindi, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.Kind Regards,Hotel Sct Thomas

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in the world. The staff are all lovely and kind and helpful. The property is eloquent and clean. Great location. You can walk everywhere and I must say the breakfast is incredible.
Stayed 28 nights in Oct 2023
Response from Diana Florescu on Nov 10, 2023
Dear David, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

Maria

Stayed 4 nights in Oct 2023
Response from Bhawana on Nov 11, 2023
Dear Maria, Thanks for staying with us on your last stay. We are eager to find out more of your thoughts on your stay, and hope you will find the time to let us know, as we always work to improve our guests’ experience with us. We hope you find the time to let us know, you can reach us.Thanks in advance and with the wishes of a good day. Kind Regards, Hotel Sct Thomas

10/10 Excellent

Alejandra

Traveled with partner
Liked: Staff & service, property conditions & facilities
Fantastic location and friendly staff
Stayed 3 nights in Sep 2023
Response from Diana Florescu on Oct 2, 2023
Dear Alejandra, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. 'We wish you a good day.

6/10 Okay

Mira

Disliked: Cleanliness
Stayed 6 nights in Aug 2023
Response from Diana Florescu on Sep 7, 2023
Dear Mira, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

10/10 Excellent

Christoph

Stayed 3 nights in Aug 2023
Response from Diana Florescu on Sep 20, 2023
Dear Christoph, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

6/10 Okay

Julie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast great but hotel too far out from the centre and the room was very small and basic with a tiny rail instead of a wardrobe and no tea/ coffee in the room. Tiny tv with poor reception. Felt like a room for short stay backpackers and we were there for a week.
Stayed 7 nights in Jul 2023
Response from Diana Florescu on Aug 7, 2023
Dear Julie, Thanks for choosing our hotel. We are happy stayed with us, and really appreciate you taking the time review it. We are sorry that the room did not meet your expectations.We hope to see you back again, please contact us before your are coming back, and we will make sure to you will have problem free stay with us next time. We wish you a good day.

8/10 Good

Jacob, Dietzenbach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sevval on Mar 17, 2024
Dear Jacob, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. We look forward to see you back another time. We wish you a good day!

8/10 Good

Line

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Diana Florescu on Jan 19, 2024
Dear Line, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel. We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Simona on Jan 8, 2024
Dear Nicole, It was a pleasure to surprise you with our stellar service. Please visit us again at Hotel Sct. Thomas next time you’re in the area. Best regards, Simona

8/10 Good

Charly

Liked: Cleanliness, staff & service
Wen hellhörig nicht stört für den ist es eine ideale Unterkunft mit guter Erreichbarkeit zu allem in Kopenhagen! Sehr netter Service, sehr gutes Frühstück und vor allem sauber!
Stayed 6 nights in Dec 2023
Response from Simona on Jan 8, 2024
Dear Charly, Thank you for your review. We’re so glad you discovered our hotel to be aesthetically nice and well-suited to your needs. We are changing some doors to reduce the noise. We look forward to welcoming you back to Hotel Sct. Thomas for another wonderful visit.

8/10 Good

Beate

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hyggelig hotell
Et fint, lite hotell i et trygt område. Litt drøy spasertur fra f.eks. Nyhavn og Tivoli, men ikke verre enn at jeg klarte det fint. Lett å finne fram til, og matbutikk like i nærheten (Føtex). Servicen var god, smilende og serviceinnstilte ansatte. Mulighet for kjøp av frokost, men jeg sto over. Det eneste som trekker ned er at døren til rommet kunne vært laget av papir. All støy slapp gjennom, så når noen banket på nabodøra så åpnet jeg. I tillegg må du være morgenfugl, for du hører alle som går forbi i gangen, eller i trappen, heisen og hvor som helst. Jeg klarte meg, men hadde oppholdet vart lenger så hadde jeg nok blitt sprø. Det man IKKE hørte var trafikken utenfor, det var bra!
Stayed 3 nights in Dec 2023
Response from Ilona Nielsen on Jan 3, 2024
Dear Beate,Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day. Best regardsReception

4/10 Poor

Jan W

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room i mailed in advance to get a room as high as possible and as far away from the elevator and got a room next to the elevator on the second floor of a 5 floor hotel ?
Stayed 3 nights in Dec 2023
Response from Simona on Jan 4, 2024
Dear Jan,Thank you for taking time to write a review. It is a four floor Hotel. We do not have single room located on the fourth floor. The occupancy was high and we were not able to give you the room on the higher floor then the 2nd floor. It is always up to availability. You can always let Hotel know that you require a quite room. We had availability for the quite rooms but on the ground floor. We are on the way to change the corridor doors so it would not create anymore issues with the noise. I hope you would consider staying in the Hotel in the future so we could impress you with the rooms and service. Best regards,

6/10 Okay

Mikael

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Diana Florescu on Jan 31, 2024
Dear Mikael, Thanks for staying with us on your last stay. We are eager to find out more of your thoughts on your stay, and hope you will find the time to let us know, as we always work to improve our guests’ experience with us. We hope you find the time to let us know, you can reach us on hotel.Thanks in advance and with the wishes of a good day.

8/10 Good

Poul-Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Er forundret over at der ikke var morgenmad med . Kunne ikke se på min reservation at det var uden morgenmad. Men ellers godt tilfreds
Stayed 3 nights in Dec 2023
Response from Simona on Dec 29, 2023
Kære Pol-Erik,Tak for din anmeldelse. Du har reserveret en ikke-refunderble reservation. Kun refunderble reservationer er med morgenmad. Man kunne altid købe morgenmad på hotellet. Vi håber, at du vil tænke på os til næste besøg i København. Med Venlig Hilsen

8/10 Good

Søren

Stayed 2 nights in Dec 2023
Response from Bhawana on Dec 28, 2023
Dear Søren, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last stars from you. We hope you find the time to let us, you can reach us on hotel contact details.We look forward to see you back another time. We wish you the very best for new year 2024. Regards,Hotel Sct Thomas

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juletur
Det var en dejlig oplevelse dog ville det have været rart at sengetøj blev skiftet når man er tre dage, ellers et godt pænt hotel
Stayed 3 nights in Dec 2023
Response from Simona on Dec 27, 2023
Hej Danny, Tak for dine fine ord om hotellets gode beliggenhed i København. Vi beklager derimod at du ikke oplevede at værelset ikke var rengjort ordentligt. Vi vil tage dette videre til vores rengøringspersonale så dette ikke vil ske igen. Det ville glæde os at byde jer velkommen tilbage på vores hotel en dag i fremtiden. Venlig hilsen,

8/10 Good

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt med god beliggenhed
Fint hotel. Lidt kedeligt værelse, trist og ganske ferskt i farverne, men det var kun for en nat, så vælger det gerne igen.
Stayed 1 night in Dec 2023
Response from Simona on Dec 27, 2023
Kære Lotte,Tak for anmeldelsen, vi sætter pris på vores gæsters mening. Vi beklager at din oplevelse ikke har været optimal, og vi vil selvfølgelig gå videre med din oplevelse. Alle værelser vil få ny maling og lidt modernisering i næste år. Vi håber at vi snart kan byde dig velkommen igen til de nymalede værelser.

10/10 Excellent

NAOYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Diana Florescu on Dec 5, 2023
Dear Naoyuki, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

8/10 Good

Ingrid

Stayed 3 nights in Nov 2023
Response from Diana Florescu on Dec 5, 2023
Dear Ingrid, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day. Diana FlorescuManager Hotel Sct Thomas

6/10 Okay

Doris

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Einchecken hat gefühlt ewig gedauert und die wollten unbedingt meine Kreditkarte "sehen" mit der ich die Buchung gemacht hatte, obwohl ich mit EC bezahlen wollte, und unbedingt meine Email Adresse haben, die sie aber erst im 5. Anlauf richtig eingegeben haben... DK und DE sind halt unterschiedlich... nur weil sie unbedingt einen digitalen key senden wollten, den ich eh nicht haben wollte oder benutzt hab... würde mir nächstes mal ein anderes Hotel in Kopenhagen suchen.
Stayed 3 nights in Nov 2023
Response from Diana Florescu on Nov 30, 2023
Dear Doris, Thanks for choosing our hotel. We are happy stayed with us, and really appreciate you taking the time review it. We are sorry that the stay did not meet your expectations.Let me kinldy inform you that according the check in procedure and for our guest security, we need to ask for the picture Id and card number, which is used as guarantee only.Regarding the email address that my colleagues asked for, in order to provide you the digital key, was aslo for your safe, as the hotel is closed during ther night, if you are going out and by mistake you loose the card, then you are always able to come inside using your phone.We hope to see you back again, please contact us before your are coming back, and we will make sure to you will have problem free stay with us next time.We wish you a good day. Diana FlorescuManager Hotel Sct Thomas

8/10 Good

Erik

Stayed 1 night in Nov 2023
Response from Bhawana on Dec 28, 2023
Dear Erik Thanks for choosing our hotel. We are happy that you stayed with us, and really appreciate you taking the time review it. We are sorry that your stay did not meet up your expectations., and in order to increase our quality and service, can i kindly ask you what actually was the issue? We are eager to find out more of your thoughts on your stay, and hope you will find the time to let us know, as we always work to improve our guests’ experience with us. We wish you a good day. Regards,Hotel Sct Thomas

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Bhawana on Dec 28, 2023
Dear Thomas,Thanks for choosing our hotel. We are happy that you stayed with us, and really appreciate you taking the time review it. We are sorry that our service did not meet your expectations. May i kindly ask if you had reached out to us with any sort of problem then we would have fixed it or moved you to another room. We hope to see you back again, please contact us before your are coming back, and we will make sure to you will have problem free stay with us next time. We wish you a good day.Regards,Hotel Sct Thomas

6/10 Okay

Bethina

Stayed 1 night in Nov 2023
Response from Diana Florescu on Nov 30, 2023
Dear Bethina, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre mais très basique
Les bruits du couloir sont très audibles depuis la chambre, heureusement il n'y avait pas trop de monde. L'absence de bouilloire dans la chambre (il y avait la place) est un peu ennuyeuse, obligé d'aller à la réception pour de l'eau chaude (si vous avez un enfant au biberon, il faut donc "faire un stock" avant que la réception de ne ferme à minuit).
Stayed 1 night in Nov 2023
Response from Ilona N on Nov 20, 2023
Dear Pedro. Thanks for choosing our hotel. We are happy that you had a pleasant stay with us, and really appreciate you taking the time review it. Sorry about the noise in the corridors. We hope to see you and your family back again.Best regards Ilona N Hotel Sctthomas

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Diana Florescu on Nov 21, 2023
Dear Guest, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

Ann-Sofie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt trevlig personal och även hotellet i sig.
Stayed 1 night in Oct 2023
Response from Diana Florescu on Nov 6, 2023
Dear Ann Sofie, Thanks for choosing our hotel. We are happy that you had a good stay with us, and really appreciate you taking the time review it. It is heartwarming that you have complemented me and my colleagues, we are happy that you we were able to assist you. We hope to see you and your family back again. We wish you a good day. Diana FlorescuManager Hotel Sct Thomas

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Location and comfort was why l choose this hotel. I was not disappointed. The bed was above average hotel standard. The staff both in the reception and the dining area were very helpful, they could solve any request l asked. Btw have anyone ever seen a cuter little couch? I love it
Stayed 2 nights in Oct 2023
Response from Diana Florescu on Nov 6, 2023
Dear Andreas, Thanks for choosing our hotel. We are happy that you had a good stay with us, and really appreciate you taking the time review it. It is heartwarming that you have complemented me and my colleagues, we are happy that you we were able to assist you. We are so proud you enjoyed out new rooms and like them as much as we do. We hope to see you and your family back again. We wish you a good day. Diana FlorescuManager Hotel Sct Thomas

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort
Centralt og rent
God morgenmad, med alt hvad der forventes af mad og drikke. Det var et rum med et godt badeværelse og seng, afgjort et mere en fornuftigt hotel til prisen.
Stayed 4 nights in Oct 2023
Response from Diana Florescu on Oct 30, 2023
Dear Bo, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023
Response from Diana Florescu on Oct 30, 2023
Dear Jacob, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

8/10 Good

Mads Lindeburg

Stayed 1 night in Oct 2023
Response from Diana Florescu on Oct 24, 2023
Dear Mads, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's excellent...
Stayed 1 night in Sep 2023
Response from Diana Florescu on Oct 24, 2023
Dear Anthony, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

Dieter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück, liebevoll zubereitet. Bad etwas klein, aber sauber. Innenstadt in 15 Minutzen zu Fuß erreichbar.
Stayed 4 nights in Sep 2023
Response from Diana Florescu on Oct 24, 2023
Dear Dieter, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

Morten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Diana Florescu on Oct 10, 2023
Dear Morten, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

10/10 Excellent

Uwe

Stayed 1 night in Oct 2023
Response from Diana Florescu on Oct 9, 2023
Dear Uwe, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. We wish you a good day.

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Diana Florescu on Oct 3, 2023
Dear Johannes, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

4/10 Poor

Eva-Lott

Stayed 1 night in Sep 2023
Response from Diana Florescu on Sep 29, 2023
Dear Eva, Thanks for staying with us on your last stay. We are truly sorry that you stay did not match your expectations. We are also very curious to know why? We hope you find the time to let us, you can reach us on hotel.We hope we can have a good dialogue, and see you back another time at out hotel. Thanks in advance and with the wishes of a good day.

10/10 Excellent

Line Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Diana Florescu on Sep 20, 2023
Dear Line, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us, and that we could meet your expectations. We look forward to see you back another time. 'We wish you a good day.

6/10 Okay

Bart

Traveled with family
Liked: Cleanliness, staff & service
Ligging heel goed, service en properheid zeer ok. Kamer klein en wat verouderd. Binnenkoer aan de vensterzijde wat lawaaierig.
Stayed 3 nights in Sep 2023
Response from Diana Florescu on Sep 20, 2023
Dear Bart, Thanks for choosing our hotel. We are happy stayed with us, and really appreciate you taking the time review it. We are sorry that the room did not meet your expectations and was noisy. Our location is both good and bad, so noise cannot be avoided when stayng in the pulsing city center.Let me kindly inform you taht we do have bigger rooms.called Superior or Junior Suite and you can book it for 10-15% more, so you have a bigger bedroom and bathroom.We hope to see you back again, please contact us before your are coming back, and we will make sure to you will have problem free stay with us next time. We wish you a good day.

4/10 Poor

Jacob

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Diana Florescu on Sep 7, 2023
Dear Jacob, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us on hotel.We look forward to see you back another time. Thanks in advance and with the wishes of a good day.

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people at the reception. Good breakdast. Location is great. Fine little room, but smelly bathroom.
Stayed 2 nights in Aug 2023
Response from Diana Florescu on Aug 15, 2023
Dear Yana, Thanks for choosing our hotel. We are happy that you enjoyed your stay with us. However we would you like to know what we can do better to earn the last star from you. We hope you find the time to let us, you can reach us. We look forward to see you back another time. Thanks in advance and with the wishes of a good day.