Ratings based on 1,289 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wipperfürth

Ich war sehr zufrieden es hat alles gestimmt.

Posted Apr 21, 2015
Pros: Die Ausstattung, weil wir auch privat diesen Stiehl der Einrichtung haben, wir brauchen uns nicht umgewöhnen.
Cons: Mehr deutschsprachige Angestellten.
Wir waren ca. 10.00 Uhr im Hotel angekommen. An der Repetition wurden wir (meine Frau u. ich) gesagt, dass unser Zimmer erst um ca. 15.00 zu Verfügung stände, dazu hatte ich Verständnis. Da wir aber um 15.00 Uhr zu einer Feier mussten, wurde uns ein Notzimmer zu Verfügung gestellt um uns für die Feier zurecht manchen konnten. Dies fanden wir sehr toll der Belegschaft des Hotel Sollten wir nach Kopenhagen kommen, werden wir den Aufenthalt im Hotel Phönix machen. Wir werden Das Hotel weiter Empfehlen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Fantastic, centrally located hotel

Posted Apr 10, 2015
Pros: Location and staff
Cons: Offer of assisting with luggage on check-in? There is no ramp...
Location: Out the front of the hotel - either left or right - will get yo to most everything!
Joined spouse for his business trip...upgrade room for ~$30/night - nice size although right across from a bar which I could have done without. I did nothing to correct that situation, so my own bad. However, perfectly located for walking between major locations and roughly a 10-15 min walk for two train stations. Staff FANTASTIC and English speaking, accommodations nice for a weeks stay. Highly recommend to others and will come again. (This was my husband's second trip to this hotel.) Breakfast an extra charge, but well worth it. We ate breakfast each morning and most dinners when exhaustion precluded us from venturing out, again, on our daily tour. Oh...loved the duvet cover...thingy. We want those for home!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oslo

Fantastisk hotell med flott service!

Posted Apr 7, 2015
Fantastisk hotell med flott service! Utrolig sentralt midt i hjertet av København! I nærheten av alt du kan ønske deg å se når du vil besøke denne koselige byen! Det eneste som var minus var at det var litt liten frokostbuffet, men ellers var alt av ypperste klasse! Vi skal tilbake!!
4 out of 5
Recommended
for Families
by A verified traveler

Centralt och nära till mycket av sevärdheterna

Posted Apr 6, 2015
Pros: Tysta rum, centralt läge
Cons: Parkering dyr i centrum
Location: Nyhamn, slottet, tivoli
Trevligt helg nöje. Besökt blå planeten, fantastiskt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near to centre of Copenhagen

Posted Apr 4, 2015
Pros: Position, helpful staff
Location: Near to Nyhaven and centre of Copenhagen
Enjoyed our stay - single room quite small but with all amenities. Good breakfast. Staff very helpful.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Pros: the location of the hotel is good, very central
the hotel was generally ok. but the shower and the taps were not good. the water flow was very little in the sink and the shower was old.
4 out of 5
Recommended
for Everyone
by A verified traveler

God standard centralt generös frukost

Posted Mar 8, 2015
Allt utmärkt med få undantag ( stopp i handfatet och dåliga packningar i kranarna)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Istanbul

Hotel central avec du charme

Posted Jan 29, 2015
Pros: Son charme ancien, sa situation géographique dans la ville, sa propreté, le buffet du petit déjeuner
Cons: Les lits jumeaux semblent minuscules mais sont très confortables au final
Location: Juste a coté du Nyhavn, le port de Copenhague, la rue piétonne des magasins de luxe, transports faciles de et pour l'aéroport avec la ligne 2 du métro
Si vous cherchez un hôtel design a Copenhague, cet hôtel n'est pas pour vous, mais l'hotel a du charme avec ses tableaux anciens, ses lustres et ses hauts plafonds haussmaniens. Chambres propres, la situation géographique centrale. Le buffet copieux et varié du petit déjeuner est un atout de plus. Je recommande vivement cet hôtel pour une escapade a Copenhague.
4 out of 5
Recommended
for Business Travelers
by Poulfrom Hellerup

Velsmurt service midt i city. Uden at blive flået.

Posted Jan 26, 2015 on Hotels.com
Bare en enkel overnatning. Vi kom ret sent, men fik parkeret bilen og i øvrigt en meget behagelig modtagelse.
4 out of 5
Recommended
for Everyone
by A verified traveler

Absolut tilfredsstillende

Posted Jan 25, 2015
Dejligt, hyggeligt, masser af omhu - det perfekte hvis også wifi havde fungeret perfekt.