Ratings based on 1,322 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Convenient. clean, hotel

Posted Jul 30, 2015
Cons: Air condioning as rooms get very stuffy.
Location: Perfect for visiting the town centre and an excellent public bus service to airport was right outside.
Super situation, building with very helpful staff. The rooms were hot though and when we opened the window it was very noisy due to 24 hour traffic.
Comment from EPC
Jul 30, 2015 by Katrine , EPC
Dear Modge. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were very satisfied with the service from our staff and the location of the hotel. We apologize that the condition was not what you expected. Your comments are valued as they help us know where to improve. We do hope to welcome you to our hotel again in the future, and that we get the chance to give you a better experience. Kind regards, Radisson Blu Scandinavia Hotel, Copenhagen
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location - nice hotel

Posted Jul 28, 2015
We stayed there for nine nights and it was in a great location - one bonus is that the bus tours stop at the location so we could get a free ride home the day we did the bus tour. Very nice staff
Comment from Hotel Management
Jul 30, 2015 by Julie , Hotel Management
Dear Traveler. Thank you for your review on our hotel. We are happy to read about your great experience with our nice staff and that you like the great location of the hotel. We look forward to welcoming you for your next return to Copenhagen. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
1 out of 5
by A verified traveler from London, UK

Terrible! Stay anywhere else!!

Posted Jul 28, 2015
Pros: Nothing
Cons: Customer oriented service from the staff Clean room and bathroom
Location: Location is OK. A bit far from the rest of the city center. Bus 5A takes you into town and to the airport.
Just back from a 4 day stay at this hotel and I could'nt wait to share this. The hotel staff are generally unfriendly, the manager Claus is terribly unfriendly. We booked for 3 people and because there family rooms were booked out we had to pay for an extra bed in our room. When I asked him to come to the room so I could show him my booking he told me " I don't have time, u can email me" !! Then I asked if he was just going to dismiss my complaint over the phone and he said "Yes" !! Worst customer service ever. In addition, the room was never cleaned properly, dirty tea cups were only removed when asked on all 3 days. Sheets were not changed either. Bathrooms are old and again not clean.The view was good but the windows were so dirty that it was hard to see the view. Also the hotel rooms are not air conditioned so on a warm day like 20 degrees, your only option is to open the window on to a busy, noisy street. The one touch customer care number ( to call if you need anything) went unanswered most times.. Avoid it at all costs. Copenhagen has better hotels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Far away from city, not so modern, very noicy breakfast restaurant.
Comment from Hotel Management
Jul 30, 2015 by Julie , Hotel Management
Dear Traveler. We apologize you were not satisfied with your stay. We appreciate you taking the time to share your experience. We understand how important a quiet environment is and apologize for the noise at the breakfast restaurant. Your comments are valued and will be used to consider improvements in the future. We do hope to welcome you to our hotel again in the future, and that we get a chance to give you a better experience. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
4 out of 5
Recommended
for Everyone
by A verified traveler

Minimalist experieince

Posted Jul 25, 2015
Pros: The view and is location. It is a beautiful hotel but not lavish.
Cons: Breakfast should be included in the price of the hotel as it is expensive.
Location: Excellent location. We could see the fireworks from the Tivioli Gardens, the cruise ships in the harbor, the windmills in the ocean.
I liked the Radisson Blu and enjoyed the five nights we stayed there. We were on the 23rd floor with a spectacular view of Copenhagen. The hotel is centrally located but not right downtown. The furnishing were adequate but not extravagant. The bed was lovely and the duvet was soft and warm and covered the entire bed which was not our experience in other Scandinavian cities. We stayed in many other hotels across Iceland, Norway and Amsterdam and the Radisson Blu in Copenhagen was definitely our favorite. I would recommend it.
Comment from Hotel Management
Jul 28, 2015 by Julie , Hotel Management
Dear Traveler. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, and that you recommend our hotel. Your comments are valued and will be used to consider improvements in the future. We look forward to welcoming you for your next stay. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
1 out of 5
by A verified traveler from Copenhagen

Very excessive charges for local phone usage.

Posted Jul 25, 2015
Charged many times the going rate for local phone usage. Charges were exhorbinate! Warning! Don't Stay Here!
Comment from Hotel Management
Jul 28, 2015 by Julie , Hotel Management
Dear Tommy's Warning. Thank you for reaching out and writing your review. We are sorry you were not satisfied with the rate for using the phone for local calls. The rates are situated in the hotel in-room binder. Your comments are valued and will be used to consider improvements in the future. We hope for another opportunity to exceed your expectations. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Location: Nær til sentrum og flyplass
Mye bråk fra ventilasjonsanlegget fra taket. Vi bodde i 26 etg.God frokost og hyggelig betjening
Comment from Hotel Management
Jul 24, 2015 by Julie, Hotel Management
Dear Traveler. Thank you for taking the time to rate our property. We are delighted to see that you enjoyed your stay. We look forward to welcoming you to our hotel again. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
3 out of 5
by A verified traveler from Sydney

Nice foyer for a 4 star hotel

Posted Jul 13, 2015
Old rooms, we had a junior suites style and it was not worth the money. Breakfast ordinary. Staff were friendly, especially the check in girl.
Comment from Hotel Management
Jul 20, 2015 by Julie , Hotel Management
Dear marina. Thank you for taking the time to write your review. We are happy that you had a great experience with our staff in the reception. We are sorry to read that you did not feel that your stay was worth the money. We appreciate your comments as they give us an indication of where we can improve. We do hope to welcome you to our hotel again in the future, and that we get the chance to give you a better experience. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
4 out of 5
Recommended
for Everyone
by A verified traveler from Göteborg

Hade bokat guidad joggning sightseeing.

Posted Jul 12, 2015
Utgångspunkt Rådhuset och sedan 90 minuter sightseeing med Runningtours.dk superbra! Middag på Rio Bravo. Bra pris och rejält med vällagad mat för hungriga löpare. Inget fancy men helt ok.
Comment from Hotel Management
Jul 17, 2015 by Julie, Hotel Management
Dear Anna. Thank you for taking the time to rate our property. We are delighted to see that you enjoyed your stay. We look forward to welcoming you to our hotel again. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen
4 out of 5
Recommended
for Everyone
by A verified traveler from Cro

Albergo facilmente accessibile

Posted Jul 10, 2015
Facilmente accessibile dal centro e dall'aeroporto; vicino alla metropolitana e fermata dell'autobus. Personale veloce ed efficiente, ma antipatico. Buona colazione. Camera con la bellissima vista sul canale; né grande nè piccola, ottima scelta nel mini bar, ma poteva essere più pulita.
Comment from Hotel Management
Jul 17, 2015 by Julie , Hotel Management
Dear Sara. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were satisfied with the beautiful view from your room and for our fast and efficient staff. We value your comments and they will be used to consider improvements in the future. We hope to welcome you again. Kind regards, Julie, Radisson Blu Scandinavia Hotel, Copenhagen