Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
5.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by A verified traveler from Houston, TX

Enjoy Coquimbo in La Serena Chile

Posted Jan 24, 2012 on Hotels.com
My daughter and I thoroughly enjoyed our stay at the hotel. The facilities were first class, the staff was always helpful and friendly and the room was clean, well maintained, comfortable and the view was awesome! I would stay here again in a heartbeat and would not hesitate to recommend it. I felt safe walking in the area and we walked a lot!
5 out of 5
Recommended
for Couples
by Christine from Toronto, Ontario Canada

Fantastic Hotel!

Posted Feb 28, 2011
Beautiful hotel and casino, we had Valentines' dinner at Oire restaurant in the hotel and the food was outstanding, and could compete with any first class restaurant in any city in the world. Wonderful!
3 out of 5
Recommended
by A verified traveler

Goof Facilities, Sub Par Service

Posted Jan 1, 2011 on Hotels.com
The hotel buidling and facilities are great. It also has many features and it is conveniently located. The service however, could be much improved. It is not that the staff is rude or not polite, but rather unprepared and a bit loss. In several occasions the waiters would not know what they was available or not and things take a long time to get. If you ask a waiter or a service person for something, expect them to acknowledge what you say politely, and then continue doing whatever is they are doing, like stacking glasses or plates, and start taking care of your request 10 or 15 minutes later. This should be a problem that would seem easy to take care, but unfortunately is endemic in the country. Clients came last, or at least after the waiter's personal to do list. Overall it is a very nice hotel, but don't be surprised if it takes 15 minutes to get a couple of cocktails in a half empty bar which is surprisingly overstaffed, yet inefficient.
4 out of 5
Recommended
for Other
by A verified traveler from Salt Lake City, Utah. USA

Very comfortable. Excellent Amenities. Service was ok.

Posted Dec 9, 2010
I thoroughly enjoyed my stay at Hotel de la Bahia. The rooms were clean, modern and very comfortable. The hotel is connected to a casino, offers serveral restaurants, a night club and a fitness center and spa. Beach access is just across the street. My favorite part of the hotel was the spa which offers both indoor and outdoor pools, a fitness center and a spacious lounging area in the lockerroom with jacuzzi, hot and cold plunge pools, steamroom and sauna. A great way to start your day or relax after a long day of sightseeing. My only complaint is the the location. Although the hotel/casino sit right on the beach it's a little far from both the downtown areas of La Serena and Coquimbo. It is necessary to either drive or take a cab to enjoy the nightlife in either cities.