Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom j

Wouldn't stay there again

Posted Nov 11, 2014
Wouldn't stay there again the staff was nice . But the screwed up and gave my room away I reserved a deluxe room and was given a not so deluxe room. . The elevator stunk like beer there was pile outside the front door of hotel the was not cleaned up and I stepped in . Was first time I. 10 yrs I and my wife got to have a night with no kids in a hotel and this was not what I reserved and not best night with out kids
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bc

Nice and close right off the highway

Posted Sep 15, 2014
We enjoyed our stay there and the fact it was pet friendly was great. Rooms were spacious and clean. Only down fall was the breakfast. Other than that it was good. Staff was very friendly and helpful when asking for directions and where to park downtown vancouver.
3 out of 5
by A verified travelerfrom Salem, OR

Hotel too far from activities

Posted Sep 15, 2014
Hotel was much farther away from activities than indicated. Booked queen size beds, got double beds. Room was clean and nice, but very small. Staff was pleasant and helpful, just dissappointed in the distance, small room and beds.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Good

Posted Sep 11, 2014
Pros: Staff is very helpful
Cons: Breakfast can be improved.
Location: Excellent loaction- at a walking distance to Skytrain and transit.
Hotel is a bit dated but I liked the location and the staff is very friendly
2 out of 5
by A verified traveler

noise on upper floor

Posted Sep 8, 2014
Pros: fix the squeaky floors
you can hear averting from the above floor. Someone from upstairs room was walking all nigh till the morning and me and my wife couldn't get good sleep. After I told front desk lady she didn't do anything. Will never come back to this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, ON

Clean hotel close to intersections

Posted Sep 4, 2014
The hotel was booked so I could visit with a relative in Coquitlam. The hotel is fine: clean, staff polite. There is no restautant or store in the hotel. There are no restaurants or stores nearby. I was on foot and was shocked to have no access to food after 9:30am (complimentary breakfast). The complimentary breakfast is adequate: hard boiled eggs in a crock-pot, breads, bagels, muffins, jams, cereals and yogourt plus do-it-yourself waffles, coffee, tea and juices. What about the rest of teh day? The amenities (pool, hot-tub, sauna) is misleading: small super-heated pool which seems to qualify as a hot-tub, cannot be used for "swimming". The sauna is clean but be sure to turn teh heat on long before you plan to use it!. All (2, 3??) staff were courtious and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Quiet, clean and friendly

Posted Sep 2, 2014
Pros: spacious and clean
Cons: internet speed needs improvement
Location: easy access going to Braid station
Easy to talk with staff, and talking to the boss is not necessary when I need something which requires on time response
5 out of 5
Recommended
for Everyone
by A verified traveler

Reasonably priced hotel!

Posted Sep 2, 2014
Pros: Very economical, efficient! Helpful staff.
Cons: Carpet throughout stained, need to be replaced.
Comfortable beds,clean, good size room, helpful staff. Close to Trans Canada!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and staff

Posted Aug 28, 2014
Nice hotel and staff. Took care of my questions and we're kind and courteous. Hotel is very neat and we'll kept at an affordable price. Pizza delivery is fast.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Halifax, NS

family vacation traveller

Posted Aug 28, 2014
Pros: good value for money
Cons: driveway to the hotel parking lot hard to find, and sign way above driver's eye level. Once missed, a 10-min detour is required to find it again.
Location: not much, but easy access to the highway to downtown Vancouver.
OK hotel at a decent price for Vancouver. Bathtub drain plugged by a thick hairball. Otherwise bathroom was clean.