Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded nicely

Posted May 24, 2015
Was great got"escorted to our apartment suite which was upgraded from just from a standard! Nice surprise!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Friendly staff. Quick check in. Close to amenities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Timmins, Ontario

Wonderful hotel in Coquitlam

Posted May 3, 2015
Pros: The proximity to restaurants, banks, and shopping. Hotel also offered 2 restaurants, pool, hot tub, sauna and fitness centre.
Location: Casinos, fine dining restaurants, tourist spots.
We travelled to Vancouver for our son's wedding and booked our 4 day stay through Expedia. The front desk staff were professional and welcoming. Our needs were addressed quickly and efficiently. The cleaning staff went out of their way to provide us with a clean comfortable room
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yukon

Friendly staff

Posted Apr 24, 2015
My stay was comfortable and the staff were helpful. I had dinner at the pub, the food was ok. It hit the spot but, not great. This would be a good location if traveling with av young family and if you have transportation. I walked from the skytrain station but I didn't have much luggage. Joeys is a close walk and there are many Korean restaurants near by. The Lougheed mall is near by as well.
3 out of 5
by A verified travelerfrom Victoria, BC

Used to be better

Posted Apr 23, 2015
Pros: Pool area indoor
Cons: Front desk staff need to take common sense into consideration when enforcing their policies...have a heart
Was on a work trip but took my wife and 2 year old son with me. They spent the day in Vancouver while I worked in Port Moody. I had already prepaid online for the room and when my wife went to check-in at the hotel with my son the woman at the counter refused to let my wife check-in for me, even after I called the hotel to warn them that my wife would be at the hotel well ahead of me. I offered to give my credit card # over the phone to authorize incidentals and the other things they require but the front desk clerk was really rude and wasn't willing to let us check-in unless I was at the hotel to sign the waiver. She made my wife sit in the lobby for 45 minutes with our 2 year old son and wait for me to get off work and come to the hotel to sign one piece of paper. I have stayed at this hotel many times for work before and this will be the last time after dealing with this person. I didnt catch her name on the phone primarily because her accent was so thick. I wish I had. She must not have children, otherwise she was have shown some sort of sympathy and just let my wife get into the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince Albert

Family perfect suite

Posted Apr 14, 2015
Close to all the main routes and walking distance to extras we needed.
3 out of 5
by A verified travelerfrom BC

Just ok

Posted Mar 22, 2015
Ok place to sleep, the bar wasn't busy but the service was terribly slow.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle, WA

Noises

Posted Feb 23, 2015
Lot of kids were staying and they were jumping around form upstairs.
4 out of 5
Recommended
for Business Travelers
by DEANNEfrom Dundas

Great for the price

Posted Feb 22, 2015 on Hotels.com
Great hotel. Only issue we had was the shower drain kept clogging but they came and took care of it right away.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Valentines Getaway

Posted Feb 16, 2015 on Hotels.com
Very nice hotel and really nice room, made for a great Valentines treat!