Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Too noisy

Posted Jan 7, 2015
Pros: hotel staff were friendly and everything was in working condition.
someone pulled the fire alarm and we had to get up so early and the room across was noisy all night, I didn't have the best experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary

Good hotel - you get what you pay for

Posted Jan 1, 2015
Breakfast portions could be larger Good service and staff Room conditions could be better as well
2 out of 5
by A verified travelerfrom toronto, on

Motel quality at brand name price

Posted Dec 21, 2014
An old refurbished motel, crped rooms with ancient interior. Spend the extra $15 and stay and the holiday inn
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good central location

Posted Dec 6, 2014
I had a pleasant stay and the motel was close to my visitation places. Having the restaurant on site was a plus.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Nice place for the price

Posted Nov 13, 2014
The room was clean and seemed updated. We had no issues with the TV, hot water or refrigerator as some of the other reviews mentioned. It's location was ideal for us to visit family in Port Coquitlam. Can't comment on the restaurant or pool as we didn't use either. I would definitely condider staying there again on our next visit
Comment from Hotel Management
Nov 27, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us. We definitely are a reasonable priced hotel. Especially in our area. We beat all the prices compared the hotels close by. We want all of our guests to come back. We hope you will come visit us again in the near future. Kind Regards
2 out of 5
by A verified travelerfrom British Columbia

Get what you pay for!

Posted Nov 11, 2014
Pros: Beds were comfortable
Cons: Take out renovated wording and not have the best pictures on the site because it is deceiving.
Location: Close to ikea which is nice!
It says it is renovated but I don't think that was the case. You could hear everything outside and if you wanted to muffle the sound with the heater it was an old one that was hard to regulate the temperature. The fan in the bathroom was just as bad!! Old fixtures..bathtub, sink, toilet paper holder had moisture rust spots in the bathroom and the toilet seat was painted to fix spots. Carpets were bumpy. The room wasn't that clean over all, especially the window and if it was it was old so looked dirty. I would say that yes you get what you pay for but also they shouldn't put renovated. The pictures on the website looked better than the actual hotel which is what I went by. The pool area was just ok but you had to go outside to get there and walk through a smoking area!
Comment from Hotel Management
Nov 27, 2014 by Tammy, Hotel Management
Dear Guest, We are sorry to hear that your stay was less than satisfying. We ar in the process of changing the fixtures in our room which includes shower heads, faucets and sinks. Not all of the rooms are completed but will be in the coming months. We hope that you give us a second chance and see our new and improved look. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified travelerfrom british columbia

Budget hotel

Posted Nov 10, 2014
Pros: location and room rate -lower than others
Cons: Restaurant hours - only 7 am to 2 pm now General facelift
Location: shopping mall and close to Skytrain transit
Friendly staff and great $4.99 breakfast! Bathroom in #308 needs some work. Beds OK. Quite quiet and convenient location
Comment from Hotel Management
Nov 20, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback. We are happy to hear that you enjoyed the breakfast and found the staff to be friendly. We are doing some bathroom renovations and room #308 is on our to do list. Thank you for your review. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ontario

We got our very own indoor pool and hot tub!

Posted Nov 8, 2014
When we were in Vancouver this past week, there was a lot of rain which hampered the sight seeing trips we wanted to do. Luckily, the indoor pool, hot tub and exercise room made up for the lost activities! Every morning, we would use the exercise room well stocked with two treadmills, a bowflex and exercise bikes. Every evening, we would swim in the big indoor pool and used the hot tub. We were always by ourselves! It is wonderful to be able to enjoy the great facilities undisturbed!
Comment from Hotel Management
Nov 27, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your feedback. We were thrilled to hear that you enjoyed your stay and got to use our fitness and pool amenities. Its nice to have something to do in the rainy weather. We hope that you will come visit us again in the near future. Kind Regards
3 out of 5
by A verified travelerfrom California

Easy to get to from US/Canadian Border

Posted Nov 7, 2014
Pros: Quiet
Cons: Remodel, old in need of repair.
Location: Near many local shopping centers, and Port Moody, our final goal.
Desk personnel/s very helpful in suggesting places near hotel.
Comment from Hotel Management
Nov 27, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are very close to the US border which makes coming here very easy for your American neighbors. We hope to see you again in the near future. Kind Regards
4 out of 5
Recommended
for Couples
by A verified traveler

Good Value

Posted Oct 27, 2014 on Hotels.com
A reasonably well maintained hotel close to a main thoroughfare.
Comment from Hotel Management
Nov 6, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your feedback. We are happy to hear that found the hotel to be well maintained and in a good location. We are very close to Lougheed Mall and minutes away from the sky train station which makes this location ideal. We hope to see you again in the near future. Kind Regards