Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clara

Cheap big rooms, but old weird motel.

Posted Jul 25, 2014
Pros: Price Big rooms
Cons: Hotel is a bit run down Restaurant looks creepy
This was my second stay in this hotel, not because I really liked it the first time, but because it's cheap with lots of space. The hotel is definitely a bit run down, and has a weird layout on the side of a hill, but the location is quick on-off the freeway, and it's way cheaper than most hotels in Vancouver.
Comment from Hotel Management
Jul 28, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are sorry that you did not like to layout for the hotel. We are an older property but we have had lots of renovations to improve the rooms. We hope you will give us a second chance and come visit us again in the near future. Kind Regards
3 out of 5
by A verified traveler from Toronto, ON

Not as nice as other chains

Posted Jul 22, 2014
They don't carry toothbrushes as part of amenities. Kinda ridiculous. Tried to make me buy an actual oral-B for higher than regular price.
Comment from Hotel Management
Jul 24, 2014 by Tammy, Hotel Management
Dear Guest, We thank you for your valuable feedback regarding you stay with us. We are sorry about the toothbrushes. Ramada brand does not include toothbrushes as part of our amenities. Please accept our apologies. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from ponoka

Nice hotel lots of room

Posted Jul 21, 2014
It was a really Nice hotel with lots of room. THE only thing they Could fix are THE Doors so u can lock it when u go to THE bathroom.
Comment from Hotel Management
Jul 24, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are happy to hear that you liked your room and the space. We apologize about the lock on the bathroom. I have forwarded this to our maintenance department to look at. Kind Regards
2 out of 5
by A verified traveler from Arkansas

Nice Town but Horrible Service

Posted Jul 19, 2014
The room I stayed was like a little apartment. My family and I like that we could make a couple home cooked meal because the food is super expensive! There was no WiFi and I wasn't able to use anything on my phone because it was an iPhone and supposedly the WiFi only worked on non-Apple products! The bedrooms and bathrooms never had anything clean. I had to ask for my sheets to be replaced with clean outs 3 times and the towel were never changed when I specifically asked for new ones. Don't come here because the WiFi doesn't work and the service is just not as good as I expected!
Comment from Hotel Management
Jul 24, 2014 by Tammy, Hotel Management
Dear Guest, We apologize that your stay was less than satisfying. We have forwarded your concerns to the appropriate department to further investigate. Kind Regards
2 out of 5
by A verified traveler from London, UK

Run down hotel

Posted Jul 14, 2014
Cons: Massive refurbishment
Location: not a lot
Okay but have stayed in better for the same price, what else to say
Comment from Hotel Management
Jul 17, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback. We are sorry to hear that your experience was less than satisfying. We hope that you will give us a second chance and come visit us again in the near future. Kind Regards
4 out of 5
Recommended
for Families
by A verified traveler from Kamloops

Easy access to get to other addresses in Vancouver

Posted Jul 12, 2014
Pros: See above
Cons: Perhaps some updating.
Location: We went to visit family. Ikea is close be though, and we usually go there when we stay at this hotel.
We have stayed at this hotel in the past. Reasonably priced, clean, good parking, central location for when we go to the coast.
Comment from Hotel Management
Jul 17, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback. We are happy to hear that you have visited us in the past. We are located in a very central area close to shops and restaurants. We hope that you will come visit us again in the near future. Kind Regards
4 out of 5
Recommended
for Everyone
by Larry from Ontario

Easily accessible in a good location

Posted Jun 26, 2014
Pros: The location and accessibility for my purposes.
Cons: Restaurant hours should definitely be extended.
Location: Central location for easy access to Trans Canada and other major routes to all parts of the Greater Vancouver area. Variety of shopping and eateries.
This is not a 5 star, but for the price I found it to be very acceptable. We stayed 6 nights in a ground floor room with outside access which was very convenient. Room was always clean when we returned each night. Staff were always friendly and helpful. This place is situated right on a major route, the Lougheed Hwy, but we did not experience any noise issues at any time. It would have been nice if the attached bar/grill stayed open later than 2:30 pm though.
Comment from Hotel Management
Jul 2, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for taking the time for you feedback. We are happy to that you found our hotel convenient for your needs. We are pleased to hear that you found our staff to be helpful and friendly. We hope to see you again in the near future. Kind Regards
3 out of 5
Recommended
for Everyone
by chris from burnaby

u better try this hotel! u will have a great time!

Posted Jun 23, 2014
Pros: clean!
It was great time and everyting was clean and comfortable~^^
Comment from Hotel Management
Jul 2, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for taking the time for you feedback. We are happy to hear that you had a great time here. We hope to see you again in the near future. Kind Regards
2 out of 5
by Stewart from Toronto

difficult to say nice things here

Posted Jun 20, 2014
Pros: front desk staff. knowledgeable about the area and empathic to the concerns raised
Cons: see the notes above
Location: suburban hotel. close to highway
The hotel front desk clerks were the stars of this property! I wish I could rate them separately from the overall. The restaurant staff were undertrained causing her to be unable to use their computer system and slowing down breakfast service incredibly. 20 mins to get a juice or acknowledged and then 20 more to place an order is a bit much under any circumstances. the room was comfortable within reason the sheets appeared clean and the room was tidy - carpet wavy and the bathroom towels stained. bathroom faucet dripped continually and the walls had new patches on some holes. The hotel itself has no elevator so being on the second floor entailed lugging my suitcase up a flight of stairs.
Comment from Hotel Management
Jul 2, 2014 by Tammy, Hotel Management
Dear Guest, Thank you for taking the time for you feedback. We are sorry to hear that your experience with the restaurant was less than satisfying. We will definitely pass on your comments to our restaurant manager. We do apologize for the lack of elevator as well. Its is something we are working on in the future. We hope to see you again. Kind Regards
3 out of 5
Recommended
for Everyone
by heather from FSJ

Nice hotel

Posted Jun 2, 2014
Pros: Cleanliness
Cons: Food amenities. The misconception that there would be evening dinning just a restaurant and only open until 3 pm.
Nice friendly hotel centerly located easily located.