Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable and friendly staff

Posted Jul 14, 2014
Stayed one night, bed was very confortable and pillows was great. Towels were soft, thick, and shower was nice. In location for all you need -gas, grocery, dining, shopping. Reccommend if you stay in London.
Comment from Hotel Management
Jul 16, 2014 by Richard, Hotel Management
Thank you for your online review. We are very happy you had a great stay. We are glad you enjoyed our assortment of soft and firm pillows as well as the rest of the amminities the hotel has to offer. We hope to see you again the next time you are travilling through London , Ky.
5 out of 5
Recommended
by William from Illinois

Just passing thru

Posted May 13, 2014 on Hotels.com
A clean safe well maintained hotel to spend the night
Comment from Hotel Management
May 20, 2014 by Richard, Hotel Management
Thank you for taking the time to fill out our online survey. We are glad you had a great stay at our hotel. We take great pride in our staff and their work in maitaining a clean, friendly and safe enviornment for all our guest. Again thank you for choosing Comfort Suites of London and we hope to see you again in the future.
4 out of 5
Recommended
by A verified traveler

no frills but nice

Posted Apr 14, 2014 on Hotels.com
Good hotel but suite it wasn't. it was a small one. no ice on our floor. Good beds.
Comment from Hotel Management
May 20, 2014 by Richard, Hotel Management
Thank you for writting a review of your stay with us. We are sorry you didn't like your suite. All of our rooms are suites. You may choose between1 large king bed or 2 full size bed suites. They also all have sofa's that make into another full size bed. Most hotels charge extra for this but we do not. And we do have ice machines on two of the three floors.We hope you will consider staying with us again in the future.
4 out of 5
Recommended
for Everyone
by Mrs.Toney from Dallas

Nice place to stay with a reasonable rate .

Posted Mar 31, 2014
The hotel room was clean , parking was tight and children were noisy but the hotel overall was nice. Great location near food , walmart & a movie theatre within walking distance . Also, there were No weird odors etc. . I'll definitely stay here again.
Comment from Hotel Management
Apr 4, 2014 by Richard, Hotel Management
Dear Mrs. Toney, Thank you for your feed back regarding your recent stay with us. We appreciate your response and use the information to continue improving on our excellent service to our guest. We are glad you had a great stay and look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by cc13 from ohio

Reasonable room...Easy to find

Posted Mar 18, 2014
Beds were harder than we like, but otherwise no real complaints...
Comment from Hotel Management
Mar 20, 2014 by Richard, Hotel Management
Dear cc13, Thank you for choosing Comfort Suitesof London for your stay. We appreciate feedback from our guest and use it to continue our excelent hospitality and guest services. Again thank y ou for your feedback and we hope to see you again in the future.
1 out of 5
Recommended
by A verified traveler

Posted Mar 17, 2014 on Hotels.com
Comment from Hotel Management
Apr 4, 2014 by Richard, Hotel Management
Tank you for taking our survey. We hope you enjoyed your stay and will give us the opportunity to serve you again in the future.-
4 out of 5
Recommended
by msu4all from Michigan

Quick stop going north

Posted Jan 10, 2014 on Hotels.com
It was fine. Nothing spectacular. Updated bathroom was nice. Needed a good vacuuming around the baseboards of the room.
Comment from Hotel Management
Jan 16, 2014 by Richard, Hotel Management
Dear msu4all, Thank you for taking the time to fill out our online survey.We appreciate all feed back from our guest and use the information to continue our hospitality commitment to our guest. Again ,thank you and we look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this place!!

Posted Dec 6, 2013
Pros: everything
Cons: nothing
Location: lots of restaurant and shopping
I didn't have a reservation, but came in and then remember I had a credit for Expedia, the clerk Richard told I could use his computer and he would save me a room. Expedia was great and I had the room already for me by the time I walked around the corner.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Nov 7, 2013 on Hotels.com
Nice room, good service - would come back if we are in the area again.
Comment from Hotel Management
Jan 25, 2014 by Richard, Hotel Management
Dear Verified Traveller, Thank you for taking the time to fill out our on line survey. Feed back from our guest is very important to us. We are so glad your stay was satisfactory and hope to see you again the next time you are through the area.
5 out of 5
Recommended
by A verified traveler from Georgia

extremely satisfied

Posted Sep 3, 2013 on Hotels.com
The stay at your hotel was wonderful, only had one small issue, the staff that served breakfast, did not have customer service skills.. overall the stay was fabulous, my husband and myself had a lovely visit in your state.This is thye place to stay if you go to KY.
Comment from Hotel Management
Feb 15, 2014 by Richard, Hotel Management
We are pleased your stay was very satisfying. We thank you for choosing our hotel and look forward to seeing you again in the future.