Exterior

Reviews of Red Roof Inn & Suites Corbin

2 out of 5
Red Roof Inn & Suites Corbin
1888 Cumberland Falls Hwy, Corbin, KY

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1001 reviews" "
Rating 8 - Good. 361 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joanna

Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on Mar 25, 2024
Hello Joanna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORBIN and I truly disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing wrong and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on Mar 19, 2024
Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Corbin and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Allison

Traveled with partner
Liked: Amenities
The woman at the front desk when I checked in at 3:00pm was wonderful!
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on Mar 17, 2024
Dear Allison,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CORBIN. It's thrilling to hear that our staff extended a wonderful service, which resulted in your perfect score of 5/5. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Walter, Goose Creek

Dog friendly
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on Mar 13, 2024
Dear Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

sally

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 29, 2024
Hello Sally, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORBIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

JoAnne, Winchester

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good for an overnight stay passing through. Wouldn’t recommend as a destination for vacation like a week. Not like the inn at Christmas place in pigeon forge. This is a destination for vacation!
Stayed 2 nights in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 29, 2024
Dear JoAnne,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CORBIN. It's great to see that we earned your 3/5 score. However, I sincerely apologize for any issue which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Ryan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how they accomadated our dog and very friendly and kind service. Free breakfast WiFi and cable. Had a place to walk the dog. Pizza next door Starbucks and Taco Bell down the hill easily walking distant and across the street wonderful Mexican restaurant. Did not have gravy for biscuits but that’s no big deal, had sausage waffles oatmeal coffee muffins toast. Again very friendly and if ever in the area again will definitely use
Stayed 3 nights in Feb 2024
Response from LaTunde RediResponse Specialist on Feb 22, 2024
Dear Ryan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our pet accommodations, the very friendly service you had and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Brandon

Sheets had stains on them but other than that it wasn’t a bad room.
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on Feb 19, 2024
Dear Brandon,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean bedding. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Tony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a pool. Clean and quiet
Stayed 1 night in Feb 2024
Response from Samantha Rediresponse Specialist on Feb 16, 2024
Dear Tony,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Corbin. I am happy you enjoyed our clean rooms and quiet environment. You also mention that you were pleased with the fact that we have a pool. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Rodney

Traveled with family
Liked: Amenities
Had a blast
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 8, 2024
Dear Rodney,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
This room was great and I had a good breakfast. My only complaint was the bed was very high. When I got up, my feet did not reach the floor and I fell down on the floor. I don't know why the bed was so high.
Stayed 1 night in Jan 2024
Response from Oshane RediResponse Specialist on Feb 7, 2024
Dear Edward, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CORBIN regarding the great room and nice staff. We appreciate you calling out some of the amenities that were missing from the room and understand how it impacted your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

Anthony

Liked: Staff & service
Good check in. I understand that dogs are allowed so I get why the corridor is scented with some overpowering smell. Room is decent. Cooler dripped some water and I used a towel to wipe it up. Omg is the floor filthy. Bet is hasn’t been washed since it was installed. Good breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Beulah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was surprised how clean the facility was. The front desk clerk is very dry. The room was nice but the bathroom sink had a slow drain and the tub looked very dingy. However, all around we had a good stay.
Stayed 2 nights in Jan 2024
Response from LaTunde, Rediresponse Specialist on Jan 22, 2024
Dear Beulah,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CORBIN. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to know that you were pleased with the cleanliness of the facility, the room was nice along with all the positives you highlighted. However, regarding your comment of the bathroom sink, tub and all other concern mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mohith

.
Stayed 1 night in Jan 2024
Response from Gabrielle RediResponse Specialist on Jan 18, 2024
Thank you for taking a moment to leave a review, Mohith. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Good

James

Overall, a very nice quiet motel. Staff is very friendly and helpful. Rooms are very clean.
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 17, 2024
Thank you, James, for writing to us about your recent experience with the Red Roof Inn & Suites Corbin. It is heartwarming to see your kind remarks about our nice as well quiet motel, our hospitable staff and the cleanliness of our rooms. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Charles A.

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 16, 2024
Thank you, Charles, for being our guest at the Red Roof Inn & Suites Corbin. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was comfortable, but the bathroom was dirty (hair all over the floor). Breakfast was delicious!
Stayed 1 night in Dec 2023
Response from Oniel Rediresponse Specialist on Jan 11, 2024
Hi Dwen,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Corbin. Our goal is to provide a comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our breakfast menu and location. However, our apologies for the hair you mentioned you encountered in the bathroom. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Regards,RedRoof Management

8/10 Good

paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Room interiors recently renovated but exterior and general areas still show as 30 plus year old property. No pet fee is nice, no elevator for second floor.
Stayed 1 night in Jan 2024
Response from Oniel Rediresponse Specialist on Jan 11, 2024
Hi Paul,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Corbin. It's nice to read that you took liking to our pet policy and rooms decor. However, in regards to our exterior appearance, note that your feedback will be taken into consideration to make changes. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Regards,RedRoof Management

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kamaria on Jan 10, 2024
Hello Michael,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORBIN and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Maria, kissimmee

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 1 night with our 2 dogs. The fact dogs are staying for free is awesome! The room was very clean, check in went smooth and fast. Hotel is very conveniently located just off I75. It has many dining options in close proximity. Breakfast was good. Warm and cold options. We will def come back here!
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on Jan 1, 2024
Dear Maria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Corbin. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our pet stay free policy, clean room, convenience and good breakfast. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

10/10 Excellent

MARTY, Saginaw

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice place for price
Stayed 1 night in Dec 2023

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kamaria RediResponse Specialist on Dec 24, 2023
Hello Seth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORBINand I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Ronald

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Good price. Friendly, helpful staff. Only down side was breakfast was a little sparse. A few more options would have been nice.
Stayed 1 night in Dec 2023

4/10 Poor

Joy

Traveled with partner
Mattress and pillows were horrible. Even my husband said so and he never complains.
Stayed 1 night in Dec 2023
Response from Oshane RediResponse Specialist on Dec 19, 2023
Dear Joy, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CORBIN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the mattress and pillows not being up to your standards. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Parvesh Raju

Liked: Cleanliness, staff & service, property conditions & facilities
It reached beyond my expectations. I would definitely stay at this place when I am visiting again
Stayed 2 nights in Dec 2023
Response from Oshane RediResponse Specialist on Dec 13, 2023
Dear Parvesh,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

10/10 Excellent

Miguel Enrique

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Devorine Red Roof Management on Dec 5, 2023
Thank you for taking a moment to rate your experience, Miguel Enrique. The staff at the Red Roof Inn & Suites Corbin and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

8/10 Good

Brad

Stayed 1 night in Nov 2023
Response from Oshane RediResponse Specialist on Dec 14, 2023
Hello Brad, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORBIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 21, 2023
Hello Jim, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Corbin and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a weird smell. Not a bad smell, just weird. Also, the free water was not available and the vending machine did not have water. My mother is 89 years old, with a compromised immune condition. Because of this, we do not drink tap water. It would have been nice if bottled water would have bee available
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 18, 2023
Dear Susan, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Corbin. Please allow me to extend my sincerest apologies for any inconvenience caused due to the odor of the room and the lack of drinking water as you described. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. In future travels, should you have any issues while with us, please do not hesitate to contact the front desk directly in an effort to have your concerns address in real time. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

teresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Italian restaurant across parking lot.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 8, 2023
Hello Teresa, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Corbin. It is so rewarding to read that you enjoyed the convenience of our location, prompting your 5/5 score. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and clean.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on Nov 6, 2023
Hello Linda,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how Red Roof can improve on our service, so please consider adding comments to your survey in the future.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Nov 1, 2023
Hello Chad, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Corbin and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Randey

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Nov 19, 2023
Hello Randey,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RedirResponse Specialist

10/10 Excellent

James

Traveled with family
Liked: Staff & service
They were very dog friendly. The mattresses were not comfortable however
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 31, 2023
Dear James, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn & Suites Corbin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the pet friendliness of our location. However, you mentioned that the mattress was not to your liking. On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure your satisfaction. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

Nien-Tzu

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Tianna RediResponse Specialist on Oct 25, 2023
Hello Nien-Tzu,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 5/5 score following your stay. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Red Roof ManagementRediResponse Specialist

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 22, 2023
Hello Timothy,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 21, 2023
Hello Cheryl,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn & Suites Corbin appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for the night passing through, seemed decent. Bathroom floor did look like no one had swept it atleast in the corners next to the sink, but otherwise decent for a quick night stay
Stayed 1 night in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 17, 2023
Dear Jackie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. We're happy that you were pleased with the convenience of our hotel, however, you indicated that it fell short of your expectations due to the bathroom corners appearing to be un-swept. Please know that we are in close vicinity to multiple eateries. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Tracy

Traveled with partner
Liked: Amenities
I was in Corbin for a concert at the Corbin Arena. The hotel is in a perfect location and very affordable. The check in went very smoothly. I highly recommend
Stayed 1 night in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 17, 2023
It is so rewarding to read that you had a great stay with us here at Red Roof, Tracy. Thank you for your comments. You indicated that you were happy with the smooth check in process, our affordability and our location, we’re proud to have achieved that with you. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Abigail Red Roof Management RediResponse Special on Oct 13, 2023
Hello Jeff,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Corbin and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful... The breakfast was excellent... I was only unhappy that the pool had been closed for the season since it was outside.. Bonnie really worked hard to make my stay enjoyable... Thank you to all of the hard working staff.
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 11, 2023
Hello Karen,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Corbin. It's great to read that you were warm welcomed by the hospitality of our staff Bonnie who was very helpful throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof value you as a our guest and welcome your 5/5 score. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on Oct 9, 2023
Dear James,Thank you for sharing your thoughts following your recent visit to RED ROOF INN & SUITES CORBIN. I was happy to read that everything was great with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.With thanks,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Room very clean and up to date.
Stayed 1 night in Oct 2023
Response from Abigail RediResponse Specialist on Oct 4, 2023
Hello Lynn,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Corbin. I'm glad you found the staff accommodating and the room clean. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

10/10 Excellent

Kathy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from Carla Red Roof Management on Oct 1, 2023
Dear Kathy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Corbin. I am thrilled to read that you had a very good stay, resulting in a 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
No negative response all positive thank you for a great stay
Stayed 1 night in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 20, 2023
Hello Steve,Thank you for being our guest. We're happy that at our Red Roof Inn, we were able to provide you with a comfortable and positive stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you again at Red Roof in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Brenda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. I would stay there again
Stayed 3 nights in Sep 2023
Response from Toni-Ann RediResponse Specialist on Sep 17, 2023
It is so rewarding to read that you had a great stay with us here at Red Roof, Brenda. Thank you for your comments regarding our friendly/helpful staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

10/10 Excellent

Sasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cleaner than I expected they had breakfast but I slept through that lol but very happy with my stay.
Response from LaTunde Murrant. Rewards Specialist on Sep 16, 2023
Dear Sasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORBIN. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness and that you are very happy with your overall stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

stephen

Traveled with partner
Great renovations clean and the staff was very polite and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to choose the right turn off the road to go up a hill to get to the hotel.
Stayed 1 night in Sep 2023
Response from Oniel Rediresponse Specialist on Sep 15, 2023
Hey Donna,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Corbin. Please accept our most sincere apologies for the difficulties you had getting to our property. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

10/10 Excellent

PATTY, FREMONT

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean.
Stayed 1 night in Sep 2023