Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from rocheser hills,michigan

nice pretty place to stay

Posted Aug 11, 2014
Pros: the view, the bed was great!
Cons: the food in the restaurant
Location: Cumberland falls
The hotel and staff were great. The dining room was lovely, however it would be great if they could get some cooks. The food was really, really bad! The first night we thought maybe the cook was having an off night, but breakfast was no better and we had no place else to go for dinner and it would be so wonderful if they could get a great cook, this place could be so busy. I am a chef myself and it is a real shame for a place like this that has the potential for greatness to be so bad. The staff in the dining room does not care about the food, it was just, oh well sorry it does not taste good and the rolls are burned and the soup is bad, can't help you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Aug 10, 2014
Pros: Someone was always cleaning something.
Location: Clean and friendly. The food was very good. would go back
GREAT Enjoyed our stay liked the gym. I used it every day
5 out of 5
Recommended
for Couples
by mustang from indiana

comfy bed

Posted Jun 21, 2014 on Hotels.com
it was good
5 out of 5
Recommended
for Everyone
by Joe from Atlanta

Impressive facility

Posted Jun 18, 2014
Pros: Friendly people and surroundings. Good breakfast buffet.
Cons: TV remotes
Location: Adjacent museum of animals a must see for children and adults.
Enjoyed the staff of mainly college students. The entire complex is beautiful.
3 out of 5
Recommended
by Susan from De Pere WI

Small hotel .. allows pets.

Posted May 20, 2014 on Hotels.com
Great stopping point, close to store, water stains on ceiling in bath, rooms back up to busy road, fan helped block that. Hot tub was beyond hot. I wished we would have went up one more exit. Dry city.
5 out of 5
Recommended
by A verified traveler

Nicest accommodation in Area

Posted May 13, 2014 on Hotels.com
Great!
4 out of 5
Recommended
for Everyone
by Kimberly from London, Ontario, Canada

Affordable southern charm!

Posted Apr 20, 2014
Cons: The restaurant was clean and staff were great but I wouldn't recommend it for anything "fancy or memorable". Sure was convenient and the complimentary
We were very pleased with the accommodations and staff. The rooms were gorgeous and comfy. We enjoyed the pool and hot tub too. We stayed for New Year's eve and are planning to return again next year. The restaurant was clean and staff were great but I wouldn't recommend it for anything "fancy or memorable". Sure was convenient and the complimentary breakfast was substantial though. All in all, a wonderful place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

I'd stay there but eat elsewhere.

Posted Apr 15, 2014
Pros: Beautiful lobby and hotel room. Continental breakfast had lots of choices. Large wellequipped room - microwave & mini-fridge -bright with big windows.
Cons: The food at the main restaurant was disappointing - green beans were overcooked, sliced turkey was poor quality. It felt like college cafeteria fare.
Location: Williamsburg University of the Cumberlands. Daniel Boone National Forest
I stayed in the main section of the hotel for 3 nights. I used the indoor pool which was fine except that it was in another building and there were no locker room facilities at the pool. Has an elevator. Very clean.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Convenient location

Posted Apr 15, 2014 on Hotels.com
Overall, we enjoyed our overnight stay. The interior is beautiful. The rooms were fine although the bathroom is small. Our room was near the highway and you could hear the traffic all night long. If we stay here again, we will ask for a room on the opposite side. There were several outlets and USB ports to charge devices in the room. The included breakfast met expectations. Hotel room doors close hard so you can hear every neighbor come and go. Room was clean. Free internet access speed met expectations. Knowledgeable, friendly, helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with well trained staff.

Posted Apr 14, 2014
Pros: Clean facilities and friendly staff.
Cons: sound proof windows to keep highway noise to a minimum.
Location: N/A
My only negative is that because it is so close to the highway, I had to hear the sounds of cars/trucks driving by all night.