Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Pat from Toronto, Ontario
Very comfortable and clean hotel.Posted Nov 27, 2013
Cons: The swimming pool and hot tub should be available early in the morning and until late at night.
for Everyoneby Sue from Michigan
ExcellentPosted Oct 29, 2013
Location: Convenient for my overnight stay, right off the highway.
Everything was great. It was decorated beautiful, comfortable good breakfast. The staff were great. I could have stayed in the shower for hours, very soothing.
for Couplesby czkeys
Clean and comfortable, but with a problemPosted Aug 3, 2013 on Hotels.com
Very nice - large room with fresh, comfy bed. Indoor pool and spa very nice. Breakfast also good, with many hot items. My only complaint has to do with housecleaning staff, who were unpleasant and obtrusive. Our first morning we had gone to the hotel breakfast and we came back to room to find one bed made and a note on the other: "unable to make bed because of personal item left on bed." It was a purse. We hadn't even left for the day yet.. And they never even touched the bathroom sink the whole time we were there. Most housekeeping staff that I know of will at least clean the sink and the area around it, even if there are toiletries on the countert. In addition, they clomped up and down the hall with little regard to people coming and going; one girl almost knocked me over by nearly running into me with a load of towels, and was sullen and unapologetic. I've done cleaning work, and I know what a full load these folks have. But they need to calm the heck down and get a grip. ( I did speak to the manager about it.) Otherwise, very nice.
for Personal Eventby A verified traveler from Covington, Ky.
Most helpful friendly staffPosted Jun 4, 2013 on Hotels.com
I searched online for more than a week for a hotel going through all the reviews and pricing .. I found this to be the best for reviews and for price in comparison to the others with equal reviews. My son was getting married I had reserved my room the night before but when I got there he was looking as well. Had actually just left the Fairfield Inn and they had no rooms available . I talked to the clerk who was amazing told her my son was in from out of town a Marine to be married . She searched again and again a different way apparently and got another room . The room was clean and very nice have nothing but great things to say and would absolutely stay again in the future... Thank you all so very much for going the extra mile for all of us .
for Everyoneby A verified traveler
MarriottPosted Apr 22, 2013
It was just what I expected out of a Marriott property.
Recommendedby A verified traveler
Posted Apr 18, 2013 on Hotels.com
This hotel is in need of a total makeover. Will not stay again as we got transferred to another room because the toilet did not work. The tub in the second room was so stained you did not want to use it! Also didn't realize the train would be sounding its horn during the night.
for Overnight Stay Before Destinationby A verified traveler from Corbin, KY
Awesome Hotel, great for families!Posted Mar 29, 2013 on Hotels.com
Great service and we would stay again!
for Personal Eventby Dave
Great HotelPosted Dec 14, 2012 on Hotels.com
after an 8 hour traffic filled drive in the dark and rain the HOT tub at the hotel really was GREAT! Clean rooms and great continental breakfast. Very friendly employees!
Recommendedby A verified traveler
Very nice and clean!Posted Oct 15, 2012 on Hotels.com
Hotel was very nice, new, clean, and updated. Have stayed at many hotels, and I can be very picky. This was a great stay, my kids loved the indoor pool. Pool area was also very new and nicely kept.
for Couplesby A verified traveler
Posted Sep 5, 2012 on Hotels.com
it was great and would stay again