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Reviews of Super 8 by Wyndham Corbin/London KY

2 out of 5
Super 8 by Wyndham Corbin/London KY
171 W Cumberland Gap Pkwy, Corbin, KY

Reviews

6.6
Rating 10 - Excellent. 105 out of 494 reviews" "
Rating 8 - Good. 131 out of 494 reviews" "
Rating 6 - Okay. 122 out of 494 reviews" "
Rating 4 - Poor. 73 out of 494 reviews" "
Rating 2 - Terrible. 63 out of 494 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tommie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean! Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great and hotel is ok , it’s dated but good for the money , bathroom is clean although small but not bad
Stayed 1 night in Mar 2024

10/10 Excellent

Johnny

Stayed 1 night in Mar 2024

4/10 Poor

Jazmin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kearston

Traveled with family and small children
The person at the front desk who checked me in was very kind and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

John, Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Not to good
Not really no good at all
Stayed 2 nights in Dec 2023

10/10 Excellent

Bill

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Room was clean and well equipped. Fridge microwave big tv. TV menu was clearly typed out. Door lock and card worked flawlessly. Room smelled good. Comfy bed. Pristine bathroom. Plentty og grass outside to water the dog. Quiet night, couldn't hear neighbors or road. I'll come back on the way north!
Stayed 1 night in Dec 2023

8/10 Good

Scott, Los Angeles

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

WENDY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds had dirty sheets, room/bath filthy. After move to 2nd room, sheets okay but toilet dirty. Night clerk addressed complaint by bringing up spray cleaner and two dirty rags I could use myself to clean toilet. Stinky hallways and People above us extremely loud thumping as if they were moving furniture until 11:30pm.
Stayed 1 night in Dec 2023

10/10 Excellent

SANDRA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not Bad!!
The ONLY thing I would ding this hotel for is our shower had hair on the wall and the bathroom could have been a little cleaner, but it was a nice stay!!
Stayed 1 night in Dec 2023

8/10 Good

summer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The bed was nice and soft. The room and bathroom was clean. The only thing that I didn’t like was there wasn’t a lot of parking. Me and my bf had to park our trucks in the gravel because the parking lot was small and the spaces where to tight for us to pull into. But other then that the stay was amazing.
Stayed 1 night in Dec 2023

8/10 Good

Lawrence, Maple City

Business traveler
Liked: Cleanliness, staff & service, amenities
Check-in was easy, even at the late hour that I arrived. Reasonable price for the room, and appreciated having a simple breakfast on site.
Stayed 1 night in Dec 2023

10/10 Excellent

summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Amber

Stayed 1 night in Nov 2023

6/10 Okay

Vicki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The facility was difficult to find. My maps app sent me all over. I had to stop at a neighboring Pilot gas station for directions. I found out it's not really on a road at all, it's accessed by going through the parking lot of the Pilot , the steak house, and the advanced auto store. The facility seemed old. I did like that there was no carpet in the room, but there was stains on the ceiling from water from rooms above. The room was clean. There was a hole in the top sheet. The worst part of the stay was the odor in the room. It was a cloying smell, i couldn't identify probably from some kind of air freshener? It stunk, and it was way strong. Good thing i don't have asthma, probably would've triggered an attack. The bed was squeaky, the side of the mattress broken down. The walls were thin, heard every footstep from the room over mine, and their squeaky mattress during their "extracurricular activity". The soda vending machine was just down the hall from my room and lots of people frequented it through the night. Breakfast was your typical cereal, toast and waffle hotel fare. Not horrible. Was not impressed with this place, and highly doubt i will spend any more money there.
Stayed 1 night in Nov 2023

4/10 Poor

Edward

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Chyenne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty. Jacuzzi tub In room full of hair and dirt. Floors were filthy.
Stayed 4 nights in Nov 2023

2/10 Terrible

Stephanie

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

2/10 Terrible

Angela

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m surprised Expedia would promote such a disgusting place! I’ll start by saying that I am by no means a high maintenance person so when looking at this hotel, the pictures seemed like it was kind of nice. Well that couldn’t have been any more inaccurate. My mother checked in a couple hours before us, and when she saw how disgusting her room was, she went to our room, one should not have to clean their hotel room upon arriving because of ashes being all over the bed, and food crumbs, etc. on the tables, microwave and floor. When we arrived, the first thing I noticed was how disgusting the carpeted steps and hallway was, along with a particular cat that I guess lived there? Going into our room, knowing my mom had already somewhat cleaned, I can’t even explain the depth of how nasty this place was. Pubes, hair, and God knows what else was literally all over the bathroom. Food and dirt was all over the floors, rips and cigarette burns all over the comforter and the blanket underneath that. The mattress was basically a lumpy mess. We actually went and bought sheets to put over the bed to sleep on. And my 20 month old just wanted to run around, I mean what toddler wouldn’t after being cooped up in a car for 10 hours? His socks were literally black after running around for about an hour. I’ve stayed at some not so nice hotels in the past…. But this one definitely topped the list. I wouldn’t even waste a dollar-would have better to have somehow slept in our car.
Stayed 1 night in Nov 2023

2/10 Terrible

Lucinda

Disliked: Cleanliness, staff & service, property conditions & facilities
I would like a refund on the rooms your company provided as a recommendation on your website. This was a super 8 that had residents living there. This was not specified in your description. It was unsafe and in deplorable conditions. The carpet throughout the Super8 was black, stained and disgusting. The odor in the hallways and rooms made me sick to my stomach and made me physically ill. The rooms were filthy, I had to buy cleaning solutions to wipe down counters, door knobs, light switches because of dirt, food and who knows what else! My socks were black from the floors…the bed had pubic hair , cigarette burn holes and ashes on them ! and I bought new sheets and blankets and pillows I was so grossed out/ discussed! This was a smoking facility and on Your website it states differently. The smell of smoke was horrible and made me sick. I would like a refund for 2 rooms we rented for the night.
Stayed 1 night in Nov 2023
Response from GM on Nov 6, 2023
Good Morning Lucinda, we are deeply sorry for this experience you have experienced at our property. I have reviewed your reservation and noticed that you did indeed book a smoking double room for one of your reservations which is why the smoke smell was noticeable. I see that you had checked in around 3:30pm that afternoon and if any of these issues you have described above were that severe, then i always recommend any guests to notify the front desk agent right away and any issues would have been fixed or fully refunded as it was still early in the day. I will review these issues you have stated above with my housekeeping staff and thank you for notifying me of these issues. Have a great day!

10/10 Excellent

Jody, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place to stay. The beds are so comfortable and the showers are the best. The water seems to be so soft. We will stop here again on our way back.
Stayed 1 night in Oct 2023

6/10 Okay

Duaine

Liked: Staff & service
Disliked: Amenities
Hall carpet very dirty but the room was clean and I being allergic to dogs and cats I had problems breathing certain rooms should be assigned to animals and not used by people with allergies
Stayed 5 nights in Oct 2023

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everybody I encountered at the hotel was very pleasant!
Stayed 1 night in Sep 2023

6/10 Okay

Roy

Disliked: Cleanliness, property conditions & facilities
It is run down and carpet could be clean or replace it need a remodel
Stayed 2 nights in Sep 2023

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was dirty, soap and shampoo left from the guess before me. That’s tells me that it wasn’t throughly cleaned. Uncomfortable mattress and the light system was terrible. Morning staff was rude and didn’t even bother the answer the phone in the morning. When that did, they just hung up.
Stayed 1 night in Sep 2023

8/10 Good

Patrick

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Debra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The carpet in the hallways really needs cleaned. I was on the third floor and I am 68 years old so that was a little inconvenient not to have an elevator. My biggest complaint is that the internet connection was spotty and I kept getting kicked off while trying to work.
Stayed 4 nights in Sep 2023

10/10 Excellent

ANURAG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has window to open and exhaust fan in bathroom It does not sting due to these factors
Stayed 1 night in Sep 2023

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good experience. Would stay there again. Bed was a little hard. But other than that was fine.
Stayed 1 night in Aug 2023

2/10 Terrible

Andrew K.

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Clerk was very rude. TV remote didn't work, TV had very limited channels once you found some, smells bad in entire hotel. Heard other guest complaining as well
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful and safe
overall it was a good stay. The room and bed were comfortable and reasonably priced. the staff were friendly and welcoming. The only comment would be that the room only had one chair so we were unable to sit and chat without using the bed.
Stayed 1 night in Aug 2023

8/10 Good

Livia

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, close to the interstate and Laurel Lake Bridge Recreational boat ramp, good dining options
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Hallway and stairs was carpeted and smelled of smoke.
Stayed 1 night in Aug 2023

10/10 Excellent

DEBBIE

Stayed 1 night in Aug 2023

8/10 Good

Loyal

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for me to use as a base of operations while searching homes to potentially move to.
Stayed 2 nights in Jul 2023

10/10 Excellent

Debra

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and well maintained. Michael Pratt. Liz at the front desk went above and beyond for me. She needs a raise
Stayed 1 night in Jul 2023

8/10 Good

Bradley

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

MIGUEL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
lot of noise all Nite long alarm went of vending machine was broke dirty open bottles and also smell to much of wee smoke inside the stairs going up and in the room
Stayed 1 night in Jun 2023

8/10 Good

Stephanie

Stayed 1 night in Jul 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Jul 2023

2/10 Terrible

Marshal

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Music being played extremely loud on our floor. Had to call front desk twice. Music fibally stopped sometime after midnight. None of the plugs worked on the room so my husband could not use his Cpap machine. Only one light worked in the main area of the room. This hotel is right next to a truck stop and there were clearly prostitutes in business.
Stayed 1 night in Jun 2023

8/10 Good

Nicole

Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nice. Breakfast was good. Staff was nice and friendly will definitely go back there if ever in the corbin area.
Stayed 2 nights in May 2023

8/10 Good

Dwight, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff & clean room. Great place for overnight stay!
Stayed 1 night in May 2023