Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Orizaba !!

Posted Sep 2, 2014
Loved the hotel, full american style, great facilities and service !! No doubt to return!
Comment from Hotel Management
Sep 20, 2014 by Gerencia, Hotel Management
Dear Daniel. Thank you for the comment about your experience with us at the Holiday Inn Orizaba. We expect to see you soon ,we'll be more than happy to welcome you. Best regards Hotel Management.
4 out of 5
Recommended
by Paulinafrom Mexico

Muy bueno

Posted Sep 2, 2014 on Hotels.com
Lo unico malo en mi estancia fue la comida y desayuno del hotel. Necesita mejorarse
Comment from Hotel Management
Oct 7, 2014 by alejandra lopez, Hotel Management
Estimada Paulina. Le agradecemos se haya tomado el tiempo de compartir sus comentarios, los cuales ya se consideraron y estamos trabajando en ellos para que en su próxima visita, usted pueda corroborarlo. Gracias de nuevo por su preferencia. Me reitero a sus ordenes. Saludos cordiales. Gerencia General
5 out of 5
Recommended
for Business Travelers
by Ariel mercado

This traveler left a rating score only Posted Aug 27, 2014 on Hotels.com
5 out of 5
Recommended
by lstbrasilfrom mexico

excelente

Posted Aug 20, 2014 on Hotels.com
único defecto: el área es la alberca no tiene ventilación ni sombrillas!!!demás excelente
Comment from Hotel Management
Oct 7, 2014 by alejandra lopez, Hotel Management
Estimado (a) Istbrasil. Le agradecemos el tomarse el tiempo de compartir su experiencia con nosotros en Holiday inn Orizaba. Estamos trabajando con el tema de la alberca ya que para nosotros es primordial que su experiencia sea placentera. Esperamos verlo pronto con nosotros. Saludos cordiales. Gerencia General.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Not Bad. Not Great.

Posted Jun 19, 2014
Location: It is pretty central, but everything is close by in a city as small as Orizaba. Orizaba is a very pretty, quiet town with wonderful people.
There was a lot of construction going on in the hotel. My floor had no carpet in the hallways. I suppose that is a positive thing. I had a bit of an issue with arranging a taxi from Veracruz. I had called a few times to book a car. It was difficult to find someone that spoke English. Nevertheless, eventually they did figure it out and were able to service me. Once I got to the hotel, everyone was really nice. The gym could use some upgrading, but I believe they may eventually get to it. It is a good hotel and you get what you pay for.
Comment from Hotel Management
Jun 26, 2014 by Gerencia, Hotel Management
Estimated anonymous. First of all thank you for staying with us. Knowing that your experience was pleasant is the best thing for us. See you soon and when you return, you will find new carpet and most likely a new gym Best regards
5 out of 5
Recommended
for Families
by Arturo Torrefrom Puebla

Buen hotel

Posted Jun 10, 2014 on Hotels.com
El hotel está muy bien, todas las instalaciones de un buen estado las habitaciones muy bien
Comment from Hotel Management
Oct 7, 2014 by alejandra lopez, Hotel Management
Estimado Arturo Torre. Gracias por compartir su experiencia Holiday Inn Orizaba.Para nosotros es primordial el cumplir con la promesa de servicio a ustedes. Esperamos verlo pronto. Saludos cordiales. Gerencia General.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice hotel.

Posted May 26, 2014 on Hotels.com
Very nice hotel. Good location. Good breakfast. The only issue was noisy neighbors, so we had to change the room
Comment from Hotel Management
Aug 9, 2014 by alejandra lopez, Hotel Management
Dear anonymous. Thank you for sharing with us your experiene on your most recent stay,make us also know that the situation that was presented was handled properly, it is very valuable for us. We hope to see you soon. Best regards
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 2, 2014 on Hotels.com
2 out of 5
Recommended
by Joaquínfrom California

Posted Apr 23, 2014 on Hotels.com
The hotel Room itself was good clean the hotel and it was close to lots of sores and shops also to the beach the only problem I had was with reception and room service at the time of check in I arrived early check in is at 3pm not a problem except when I got back front desk still dint have my room ready it took about 45min to get my room and after a long travel to get there the last thing you want to do is wait on somebody when you are tired. Room service was also extremely slow plus I think they forgot because i had to call back after one hour and within 10 min they arrived at my room they also do not provide free Internet which other hotels i stayed in the area do over all un satisfied.