The room was spacious and comfortable, but courtyard noise was distracting. The hotels.com site prominently displayed "Free valet parking", but upon checking out we were charged 15 Euros a day. When I showed the ad to the clerk, he insisted that parking was not free. While I was discussing this, my wife was sitting in the car and someone walked up and opened up the trunk. When she turned around, he left hurriedly so nothing was stolen. Also, getting to the hotel requires driving up streets that are marked Do Not Enter and then in small print in Italian it says "except hotel". If you have a car, I strongly suggest you choose a different hotel.