Building design

Reviews of Actons Hotel

4 out of 5
Actons Hotel
Pier Road, Kinsale, Kinsale, Cork

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 526 reviews" "
Rating 8 - Good. 174 out of 526 reviews" "
Rating 6 - Okay. 44 out of 526 reviews" "
Rating 4 - Poor. 11 out of 526 reviews" "
Rating 2 - Terrible. 3 out of 526 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to Ireland many times, my mom was from Kinsale and we visit her family. I've always wanted to stay at the Actons Hotel, and let me tell you, it did not disappoint. We had a wonderful stay, great food and drink at Sidney's Pub, amazing breakfast in the restaurant each morning. Our room was so nice with floor to ceiling window with view of harbor. Walk to downtown area so quickly. Staff were the nicest hotel staff I've ever met, very accommodating and helpful. I would definitely recommend Actons Hotel in Kinsale.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on Mar 25, 2024
Thank you for taking the time to review the Hotel. We hope to get the opportunity to welcome you back in the future.

8/10 Good

AISLINN

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Stayed 3 nights in Nov 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great view, convenient to everything
Stayed 1 night in Sep 2023
Response from Front Office Manager on Nov 8, 2023
Thank you for taking the time to review Actons Hotel. We hope to get the opportunity to welcome you back in the future.

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager on Nov 3, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 3 night stay, the breakfast and staff were amazing!
Stayed 3 nights in Oct 2023
Response from Front Office Manager on Oct 24, 2023
Thank you for taking the time to review the hotel. We are delighted you enjoyed your stay and hope to get the opportunity to welcome you back again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Waterfront in Kinsale
We had an excellent stay. The hotel was easy to find, there was parking available on site, we utilized the leisure/pool area and the hotel was easy walking distance to the downtown area. The staff allowed us to leave the car for a few hours past checkout to give us more time to sightsee. Breakfast was excellent and the bed very comfortable.
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 19, 2023
Thank you for taking the time to review the hotel. We are delighted you enjoyed your stay and hope we get the opportunity to welcome you back in the future.

10/10 Excellent

Ellen

Traveled with partner
Excellent hotel. The room was perfect: great view of water and boat, excellent interior decor, comfortable bed, and clean. Staff very helpful. Good breakfast.
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 19, 2023
Thank you for taking the time to review the hotel. We are delighted you enjoyed your stay and hope we get the opportunity to welcome you back in the future.

4/10 Poor

Carolyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
Elevator not working so walked up and down 3 double flights to 3rd floor. Received no compensation for this inconvenience. Cafe was “out of beef” so limited choices.
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 7, 2023
We are very sorry that our lift was out of service. As it broke over the weekend we had to wait for part until Kone opened on Monday to have an engineer come out. Staff were available to take bags to the room for guests and where possible we moved guests to the first floor. We are sorry this took from your stay with us. Again we had a very busy day on Sunday and the kitchen then run out of some of the daily specials as the day progressed. We hope you found something else that was suitable. If you return again please let us know and we would be happy to organise a complimentary upgrade for you.

10/10 Excellent

Ramona, Lilburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Rooms were beautiful and updated. Excellent location. Only issue was the elevator was out of service, but they brought our bags up 3 floors for us. Wonderful breakfast too.
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 7, 2023
Thank you for taking the time to review the hotel. We are sorry about the inconvenience of the elevator and we hope it didn't take from your stay with us. We hope to welcome you back in the future.

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Kinsale is a beautiful town & hotel was great, the staff were fantastic & made our stay pleasant.
Stayed 3 nights in Oct 2023
Response from Front Office Manager on Oct 7, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and accommodations. Very pleased with our stay.
Stayed 2 nights in Sep 2023
Response from Front Office Manager on Sep 19, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Bradley

Stayed 1 night in Aug 2023
Response from Front Office Manager on Sep 19, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

RTM Steve

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Office Manager on Sep 19, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Jennifer, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. The staff was nice. The property was beautiful. The morning breakfast was perfect. The hotel was walkable to shops and restaurants. Wish we could have stayed longer.
Stayed 1 night in Jun 2023
Response from Front Office Manager on Aug 10, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Actons Hotel. Great room and facilities. Easy walk into town. Best breakfast we had during our time in Ireland. Thank you. Would definitely recommend and can't wait to stay again.
Stayed 1 night in Jul 2023
Response from Front Office Manager on Jul 10, 2023
Thank you for your lovely review. We look forward to welcoming you back in the future.

10/10 Excellent

Lyle, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the sea view, the spacious room and the location.
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Jun 20, 2023
Thank you for taking the time to review Actons Hotel. We hope to welcome you back in the future.

10/10 Excellent

Mariosa

Stayed 2 nights in Jun 2023
Response from Front Office Manager on Jun 14, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was the nicest of all the places we have stayed on this trip. At some point Expedia emailed me asking if we wanted an upgrade for a small increase in price .... I'm glad we said yes.
Stayed 1 night in May 2023
Response from Front Office Manager on May 29, 2023
Thank you for your lovely comments. We are delighted to hear you enjoyed your stay with us.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, kind of pricey
Very comfortable room, great breakfast options, and very friendly staff. Free parking right out front. Very walkable to most all of Kinsale.
Stayed 1 night in May 2023
Response from Front Office Manager on May 10, 2023
Thank you for your feedback. We hope to welcome you back to Actons in the future.

8/10 Good

Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance to the town and the room had an old fashioned feel but with modern amenities. I would stay here again and can't think of anything i didn't like.
Stayed 2 nights in Apr 2023
Response from Front Office Manager on Apr 30, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actons Hotel was very welcoming, stylish & clean. Our bedroom has incredible with views over the water & decor was calm & beautiful. Kinsale however has become built up & there were insufficient bins around the town with overflowing rubbish of an evening.
Stayed 1 night in Apr 2023
Response from Front Office Manager on Apr 30, 2023
Thank you for taking the time to review Actons Hotel. I'm glad you enjoyed the hotel and very much agree that the lack of bins and the amount of paper from the takeaways makes the town very untidy in the evening. They are out early to clean in the morning but a few extra bins would not go astray.

8/10 Good

Gerard

Stayed 2 nights in Apr 2023
Response from Front Office Manager on Apr 22, 2023
Thank you for taking the time to review Actons Hotel. We hope to welcome you back in the future.

10/10 Excellent

Randy

Stayed 3 nights in Apr 2023
Response from Front Office Manager on May 29, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Front Office Manager on Apr 20, 2023
Thank you for taking the time to review Actons Hotel. We hope to welcome you back in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This place is amazing! We had a beautiful harbor view, luxurious room and complimentary breakfast. We would definitely come back.
Stayed 1 night in Apr 2023
Response from Front Office Manager on Apr 10, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

6/10 Okay

Deirdre

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Unfriendly reception staff, no welcome or even a hello any time or day, morning or evening.
Stayed 5 nights in Mar 2023
Response from Front Office Manager on Apr 2, 2023
We are sorry that you did not receive a friendly welcome during your stay. Normally we are noted for our friendly staff so I am sorry we did not meet standards on this occasion.

10/10 Excellent

Michele

Stayed 2 nights in Mar 2023
Response from Front Office Manager on Apr 20, 2023
Thank you for taking the time to review Actons Hotel. We hope to welcome you back in the future.

10/10 Excellent

Elena S.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d recommend.
We asked for twin beds with a water view and that’s what we got. Everything was clean. They have a lift for those who can’t do stairs. Breakfast was fantastic.
Stayed 2 nights in Mar 2023
Response from Front Office Manager on Mar 22, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Sheila

Stayed 1 night in Mar 2023
Response from Front Office Manager on Mar 14, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back to the hotel.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Front Office Manager on Mar 13, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Kim Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great View is pretty Very safe to walk back to at night
Stayed 1 night in Feb 2023
Response from Front Office Manager on Mar 13, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

8/10 Good

Raymond

Stayed 2 nights in Nov 2022
Response from Front Office Manager on Mar 13, 2023
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

betty

Stayed 2 nights in Dec 2022
Response from Front Office Manager on Jan 5, 2023
Thank you for taking the time to review Actons Hotel. We hope to welcome you back in the future.

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Really lovely hotel. Everything excellent quality including staff and service
Stayed 1 night in Nov 2022
Response from Front Office Manager on Nov 13, 2022
Thanks you for your review. We hope to welcome you back in the future.

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean and beautiful hotel. Very comfortable bed and amenities. The details in the room (cookies, water, supplies) were such a bonus. Breakfast was heavenly!
Stayed 1 night in Nov 2022
Response from Front Office Manager on Nov 3, 2022
Thank you for your lovely review. We look forward to welcoming you back in the future.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Front Office Manager on Oct 19, 2022
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location
Stayed 1 night in Oct 2022
Response from Front Office Manager on Oct 14, 2022
Thank you lovely feedback. We hope to welcome you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Front Office Manager on Sep 10, 2022
Thank you for taking the time to review the hotel. We hope to welcome you back in the future

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Front Office Manager on Jul 14, 2022
Thanks for taking the time to review. We hope to welcome you back in the future.

10/10 Excellent

R-A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel!
Stayed 1 night in Jul 2022
Response from Front Office Manager on Jul 7, 2022
Thanks for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

james

Stayed 2 nights in Jun 2022
Response from Front Office Manager on Jun 30, 2022
Thank you for your review. We look forward to welcoming you back to Actons Hotel.

10/10 Excellent

COLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms
Stayed 1 night in Jun 2022
Response from Front Office Manager on Jun 28, 2022
Thank you for your review. We hope to welcome you back in the future.

8/10 Good

beverly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Front Office Manager on Jun 17, 2022
Thank you for taking the time to review the property. We hope to welcome you back in the future.

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we arrived we we were received by Vanessa the receptionist. She is very professional, and checked us in right away. throughout our stay the entire staff were helpful with every question and need that we had. We wish we could have spent more time in Kinsale. Its a lovely location and a great hotel. recommend highly.
Stayed 1 night in Jun 2022
Response from Front Office Manager on Jun 17, 2022
Thank you for your kind words. Vanessa is new to reception so it is lovely to see such positive feedback.

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location. Stayed for one night only on a road trip with the family. Great place to start a day trip around dingle peninsula. We arrived at 8pm on a Saturday night and got the last free park for the hotel directly out the front. The restaurant at the hotel was brilliant for both dinner and again breakfast in the morning-highly recommend taking the time for the breakfast, cooked meal was brill.
Stayed 1 night in Jun 2022
Response from Front Office Manager on Jun 11, 2022
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice location. What’s not to like
Stayed 1 night in Jun 2022
Response from Front Office Manager on Jun 11, 2022
Thank you for taking the time to review the hotel. We hope to welcome you back in the future.

8/10 Good

Michael

Stayed 1 night in May 2022

10/10 Excellent

Nora Mary

Stayed 1 night in May 2022
Response from Front Office Manager on May 6, 2022
Thank you for your review. We look forward to welcoming you back to Actons in the future.

10/10 Excellent

Damon

Stayed 1 night in Apr 2022
Response from Front Office Manager on Apr 25, 2022
Thank you for your review. We look forward to welcoming you back to the hotel.