First room stunk of cigarette smoke, went back to front desk and got a room change. Second room was clean and didn't smell. The phone didn't work. Phone jack pulled out of wall. Exhaust fan in bathroom didn't work. No tissues. Metal bed frame and skirt around the base of the bed was very loud. Made noise every time you moved. Front desk was notified. The breakfast was disappointing. Bread, bagel, english muffin, instant oatmeal, butter, cream cheese, coffee, milk, cheerios. Not even juice.