“Wouldn't stay anywhere else in St. Austell”

Room was very large and comfortable. The view from my window was fantastic. Great experience.

“Excellent !!!!!!!”

The service from the staff was second to none, in fact I would go as far to say better than the 4 and 5 star hotels we have stayed in! Nothing was too much trouble. The food was of a high quality. Many thanks for an excellent break.

“A bit out of the way”

Nice hotel but no lift. Our room had an excellent view of the hotel opposite with the sea behind it. The food is okay, hot. The nearest town, Charlston, is worth a visit and its museum. But its quite a long walk along a path which is hemmed in by hedges most of the way so you can't see very much.

“Great location”

We were overall very satisfied with our stay here. We had some issues with the shower temperature, and the lack of a lift and having to walk up to the second floor wasn't easy after spending all day walking around the Eden project. But the location is fantastic, walking distance to the beach and Charlestown (which we loved), and driving/cycling distance to St Austell and the Eden project. The breakfast was really good too.

“Really enjoyed it”

This is a lovely hotel and we had a fantastic room with a sea view. We didn't eat in for dinner, but can throughly reccomend the breakfast's. Although there was a large coach party when we stayed, service was very efficient and the staff were warm and friendly. I would definately stay there again.

“Perfect as a base to explore”

From checking in to departing the hotel staff were friendly and accomodating, even so far as to finding a room when we arrived 3 hours before the advertised check-in time. The food in the restaurant was of excellent quality but the variety of the menu was limited with only four main course options, but for me who will eat almost anything this did not cause a problem. The only problem, and not really a problem depending on your preferences, was that the hotel was a good distance from any bar or restaurant (bar another hotel), so if you are looking for a variety of evening options within walking distance this is not the place. Otherwise a great hotel, offering a great base to view all Cornwall has to offer.

“Cliff Head Hotel Carlyon Bay, St Austell”

Efficient reception with friendly staff. Nice room with four poster bed and seaview, clean bathroom but lacking in toiletries. The evening menu could have a more varied choice and was expensive . A set three course meal with two or three choices would have been better. Overall a very pleasant stay.

“Very small room”

Hotel in good location for Eden Project and other Cornish sights. Some hotel staff a bit indifferent and slow in offering service. Good breakfast (although the catering manager needs to ensure that they don't run out of breakfast items, as happened with us), mediocre evening meals. Overall a reasonable hotel for the price.

“shame the hotel information was incorrect”

on arrival we asked where the swimming pool was only to be told it was closed untill spring next year. as this was our criteria for booking it was a big dissappointment from the start. the in room folder even had the pool down as being open until 31st october so what was that all about.on leaving and going to pay the bill we were overcharged for our evening meal put right when pointed out.shame about these points as other wise the hotel was comfortable and the staff friendly and helpful.

“Breakfast chaotic”

Our room was very small. Service at breakfast was chaotic on several days. Not enough staff.Staff not properly organised. Shortage of fresh fruit . Unacceptable delays in getting served. Tables not cleaned between guests. Evening menu uninspiring and overpriced. Swimming pool not open - considered unacceptable.