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Reviews of The Longboat Inn

3 out of 5
The Longboat Inn
Market Jew Street, Penzance, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 254 reviews" "
Rating 8 - Good. 105 out of 254 reviews" "
Rating 6 - Okay. 35 out of 254 reviews" "
Rating 4 - Poor. 7 out of 254 reviews" "
Rating 2 - Terrible. 4 out of 254 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Apr 2024

8/10 Good

Josiah

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and staff were friendly
Stayed 2 nights in Apr 2024
Response from Ryan - Manager on Apr 6, 2024
Appreciate your kind review Josiah. :)

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ryan - Manager on Apr 6, 2024
Thanks for your great rating Mateusz. :)

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful
Stayed 1 night in Feb 2024
Response from Ryan on Mar 16, 2024
Thank you Tina, much appreciated.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Window in room left open until arrival, despite outside temperatures being about 1 degree. Heating took a while to kick in.
Stayed 1 night in Dec 2023
Response from Team Longboat on Jan 6, 2024
Our apologies for this, glad you enjoyed the rest of your stay.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryan on Jan 6, 2024
Thank you Annie for your great review score, looking forward to see you next year.

10/10 Excellent

Lalita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, train station a few steps away and so was the bus station. Happy and welcoming staff and good pub food. Will definitely recommend for anybody who had a long journey by train, so convenient. Credit to the manager and his staff.
Stayed 2 nights in Nov 2023
Response from Team Longboat on Nov 24, 2023
Thank you very much. Glad you have enjoyed your stay. See you soon

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ryan on Nov 28, 2023
Thank you for your score Kevin.

8/10 Good

Gail

Traveled with partner
The check in time was a nightmare for an inn. A bo x and findng the key...are you kidding.
Stayed 1 night in Oct 2023
Response from Ryan on Nov 2, 2023
Good afternoon Gail, apologies you didn't find the check-in procedure to your liking. With late check-ins such as yours, it's the only option.

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute pub/hotel steps away from train and bus station. Even though the rooms were on top of a pub downstairs, it was quiet. The beds were comfortable and plenty of hot water for hot showers. This hotel includes a nice breakfast which was a nice way to start a day.
Response from Ryan on Nov 2, 2023
Thank you for your great review, looking forward to see you next year.

8/10 Good

Pam

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Room was basic but clean and bed was comfortable
Stayed 1 night in Oct 2023
Response from Ryan on Nov 2, 2023
Thank you for your great review, looking forward to see you next year.

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this beautiful old pub. The staff were welcoming the moment we open the front door. The food at the restaurant was really tasty and fresh. Especially loved the tomato basil soup. The room was large and came with a good array of amenities. I definitely would stay here again.
Stayed 1 night in Oct 2023
Response from Ryan on Nov 2, 2023
Thank you for your great review, looking forward to see you next year.

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful even though we only had a flying visit.
Stayed 1 night in Sep 2023
Response from Ryan on Nov 2, 2023
Thank you for your great review, looking forward to see you next year.

10/10 Excellent

PATRICIA, MIDLOTHIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of the proximity to the train station for our trip back to London. Price was very reasonable, room was comfortable and quiet, meals were very good, staff were attentive
Response from Ryan on Nov 2, 2023
Thank you for your great review, looking forward to see you next year.

6/10 Okay

Mrs J A

Stayed 1 night in Sep 2023
Response from Ryan on Nov 2, 2023
Thank you for you your review, looking forward to see you next year.

6/10 Okay

Wendy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and private although the street noise was high at times. The cleaning staff was helpful and friendly as were some of the wait staff. Others were not helpful for 2 visitors who were unaccustomed to the dining routines. We could have used a fridge in the room. It was an “okay” stay.
Stayed 4 nights in Sep 2023
Response from Ryan on Nov 3, 2023
Thank you Wendy for the review.

2/10 Terrible

Prachi

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ryan on Nov 2, 2023
Good afternoon Prachi. Thank you for the review score.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Afinah

Stayed 1 night in Jul 2023

6/10 Okay

Jeyarany

Disliked: Cleanliness, amenities
Hygiene was the main issue. Shower had multiple long hairs in it when we got in the room. A dirty rag was left on the bedside table after they ‘cleaned’. The whole place needs a deep clean as many corners/surfaces/floors are not clean. The location was great but I wouldn’t stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Jacquie

Traveled with partner
Liked: Cleanliness, staff & service
Great location for train, bus and ferry access. Close to town centre. Very warm welcome, good breakfast and excellent service. Clean rooms but slightly shabby and in need of some refurbishment.
Stayed 1 night in Jul 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good night after long day getting back from Scilly Isles and delayed ferry. Bed and breakfast excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2023

10/10 Excellent

Gillian

Stayed 1 night in Jun 2023

8/10 Good

Joanna

Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Stayed 1 night in Jun 2023

10/10 Excellent

Randi

Stayed 1 night in Jun 2023

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable. The facilities were excellent.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, cozy, comfortable inn - great value
I was very pleased with the Longboat Inn. I arrived after a hard day walking the Coastal Path and the first impression was that the Longboat Inn is a warm, cozy, comfortable place - both downstairs in the bar/restaurant and in my room. The building is old and quirky but very clean and comfortable. My single room was at the back of the building and had a view of an ugly alley. However, the room itself was fine. It was warm and clean with tea and coffee provided. The bathroom was surprisingly large. It had a big window so it was full of light. That window was frosted for privacy which also had the benefit of hiding the ugly alley. The bed was one of the most comfortable I came across during my time in Cornwall. I was surprised that breakfast was included in my room price. The breakfast was great. The location is great - in the middle of town, a couple of mins from the bus station and a Tesco Express. Despite being the only place that did not put my delivered bag in my room, I found the staff to be friendly and helpful. Overall the Longboat Inn was a great choice.
Stayed 1 night in May 2023

8/10 Good

Miss L J

Stayed 2 nights in May 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find lovely staff
Stayed 1 night in May 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night. Convenient for railway station which is almost directly opposite. I arrived very late due to train cancellations but staff were excellent, understood and let me check in via a lockbox system even though it was way beyond check in hours. Nice room with en suite and good breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient stopover
Fabulous location for a stopover on the way to the Scillies. It is a couple of minutes from the railway station and less than ten minutes to the ferry. The pub and restaurant are friendly with good service and food. Book a table before you arrive as they get busy!
Stayed 1 night in Apr 2023

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got a bit confused about the location because I remembered it as ‘The Railway Tavern’ where I had waited for trains, but that was about 50 years ago! So, I wasn’t expecting to be quite that close to the station, but actually, external noise was not a problem. The internal noise was not too bad and it stopped at midnight. I would have liked to know that there was an EV charging point in the adjacent public car park before I checked out in the morning.
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best most welcoming folks! Comfortable and special place for we two cousins to land at end of travel day, close to everything we need. Delightful people and charming pub
Stayed 1 night in Apr 2023

8/10 Good

Elizabeth

Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Stayed 1 night in Apr 2023

6/10 Okay

Timothy

Liked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wonderful place was exactly what we needed after a long day of travel. Across the street from the train station and car rental place. Good British food and pub downstairs. Cozy room with a warm blanket was great!
Stayed 1 night in Mar 2023
Response from Team Longboat on Apr 7, 2023
Thank you very much

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty nets on the windows with dead insects in them, wasps flys etc. the bed was extremely uncomfortable, I could see the sheets had been washed but they were very stained. The toilet seat was also clean but very stained. The television is a distant away from the bed, as it is sick a small tv; it on was difficult to see/watch it. Overall the room looked a dirty magnolia, it definitely needs updating. I was disappointed.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2022
Response from Longboat Inn on Jan 25, 2023
Thank you very much. See you soonTeam Longboat

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
It was warm and cozy. Staff very pleasant and helpful. Lovely var and restaurant abd the location was perfect. Walking distance of shops, cafes, transport and close to the sea front.
Response from Longboat Inn on Dec 25, 2022
Thank you very much. See you soon

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days
I had a lovely and spacious single en suite room. Breakfast was very good. Excellent location and a very nice pub. Definitely stay again next time I'm in Penzance.
Stayed 2 nights in Nov 2022
Response from Team Longboat on Dec 1, 2022
Glad you have enjoyed your stay. See you soon

8/10 Good

Scott

Stayed 1 night in Nov 2022

10/10 Excellent

Sergii

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in central part of Penzance near railway station and bus station. Dinner and breakfast were excellent!
Stayed 1 night in Nov 2022
Response from Team Longboat on Dec 1, 2022
Thank you very much. See you next time

6/10 Okay

Lina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2022