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Reviews of Tommy Jacks

3 out of 5
Tommy Jacks
Crooklets Beach, Bude, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 170 reviews" "
Rating 8 - Good. 64 out of 170 reviews" "
Rating 6 - Okay. 19 out of 170 reviews" "
Rating 4 - Poor. 6 out of 170 reviews" "
Rating 2 - Terrible. 1 out of 170 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

2.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed with no warning. Long drive, doors locked with no redirection
Stayed 1 night in Jun 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Over Night Pit Great.
Another highly recommended pit stop for the weiry business person. Great location. Good food and beer. Nice rooms and veiws.
Stayed 1 night in Nov 2018

10/10 Excellent

John

Travelled from Kent that morning for a family gathering. Arrived at 11.15 knowing that booking was from 15.00. Receptionist (Jane) allowed us in as she understood we waned to freshen up before our family celebration at 14.00. Not only that she gave us a complimentary upgrade which gave us great views over Nude golf course. Great laidback hotel where staff are friendly and accommodating. Hope to visit again.
Stayed 1 night in Nov 2018

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great breakfast. Room was small and very noisey as over the bar area and couldn't open curtains during the day when getting ready as there were other rooms and houses looking into our room.
Stayed 1 night in Oct 2018

8/10 Good

alan

Liked: Cleanliness, staff & service
Small rooms.
The small double room was very small.
Stayed 1 night in Sep 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Dutche, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel right by Crooklets Beach
Stayed 3 nights on 1st visit to Bude. Perfect location for both Crooklets Beach and short walking distance to centre of Bude. Hotel was perfect for our visit, clean room, friendly staff and very good breakfast. Only feedback was personally like a stronger shower pressure but not a reason to consider elsewhere.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, staff are friendly, breakfast was lovely
Stayed 1 night in Aug 2018

6/10 Okay

Helen

Liked: Staff & service, room comfort
Mixed feelings
It’s a basic hotel right by the beach, but a way from the centre of Bude, so totally depends what you are after. It was just a one night stay for us, for a party, on the wettest weekend of August - so my view is just of the hotel as didn’t get to use the beach. The worst part is the corridors as they desperately need refurbishing, and the plumbing system was noisy - but bed was comfy and the (electric) shower was surprisingly good. Cooked breakfast was well cooked if on the small side (1 saus, 1 rasher etc). The restaurant/bar didn’t do food in the afternoon when we arrived but was busy with young families by 7pm when we went out.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotels inhave stayed at. It was really clean and the location was amazing. Only down side was there was not much parking but the overall experience was great.
Stayed 2 nights in Aug 2018

8/10 Good

Graham, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Looked for a 1 night stay in Bude for business - rates were crazy. Saw this - tried it, very good! Extremely clean and comfortable rooms, nice bar and restaurant - great breakfast. Staff very friendly and helpful. Rooms a bit small but it said that on the booking information and there are bigger available. Ideal for what I needed. Will definitely use it again
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bude
a gorgeous beachside hotel, delivering everything that we would wish for from our stay. I will certainly be coming back
Stayed 3 nights in Jul 2018

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2018

8/10 Good

debs, markham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to coast
Nice rooms. Hotel within walking distance to the beach.
Stayed 2 nights in Jul 2018

6/10 Okay

Sally

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No food
Checked in, went for a walk, changed for dinner and joined a que in the bar to order food, then told the kitchen was closed for 45mins as they couldn't cope, they apologised but really they should have ensured that residents were told to book dinner, after all they only have a few rooms. We walked into town for food.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

DHIRAJLAL

Stayed 1 night in Jun 2018

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, room comfort
Excellent
Great place to stay
Stayed 4 nights in Jun 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our 3 night stay
Our room on the 1st floor was just about big enough but very clean, the bed was comfortable and we got a good nights sleep. Very friendly staff. Cooked breakfast was very good and we ate one night in the bar (we were told the restaurant was closed. I had whitebait and my wife had a ceasar salad to start which was very good and we both had the fish pie which was recommended and that too was very good. Good WiFi..
Stayed 3 nights in Jun 2018

6/10 Okay

J, Seattle

Liked: Cleanliness, staff & service
Disliked: Room comfort
We had the smallest room I have ever seen. Our room looked out over a roof and ventilation system. Also, the sewer system was right outside the window on the outside walls and subsequently we could hear everything happening above us. The staff was very nice and helpful but we would not stay again because of the room. Breakfast was good.
Stayed 4 nights in May 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean , loads to do in area , polite staff .
Stayed 1 night in May 2018

4/10 Poor

Kando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tommy Jacks
Whilst the hotel was clean and staff pleasant, the supper we had was of below average quality. There was a fault with the room WC which backed up with urine from elsewhere in the hotel. Decor dire.
Stayed 1 night in Apr 2018

4/10 Poor

Zheko, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
The room was very small and the boiler produced barely warm water. Food was overpriced for the quality. Overall would not recommend.
Stayed 3 nights in Mar 2018

8/10 Good

Steven, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day break
The staff at the hotel are really friendly and the food both at breakfast and the evening meal I had in the bar were tasty. Music is not too loud in the bar area and the bar is well stocked. The hotel is right by the beach and approx.10 mins walk to the centre of Bude. The room I had was clean and tissues, shampoo/body cream, soap and conditioner were supplied. A large flat screen television in the room and a free safe which was an unexpected bonus. I would recommend this hotel to friends and family
Stayed 2 nights in Mar 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Food was tops
Stayed 2 nights in Feb 2018

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Tommy Jacks Team on Feb 6, 2018
Thank you for your review. This is much appreciated and we look forward to welcoming you back to Tommy Jacks Beach Hotel soon.

8/10 Good

Philip, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Two night stay
Our first night was disrupted by what turned out to be a loose gutter rattling in the strong winds. Staff were happy for us to change rooms. However the shower was pathetic in 108. Cooked Breakfast was very good and bar/ food was excellent. Great location with parking outside and very close to beach.
Stayed 2 nights in Jan 2018

6/10 Okay

ness, midlands

Liked: Cleanliness, staff & service, room comfort
Nice hotel clos to beach
Beautiful place and surrounding areas ,our room was really small and we had a view of large heating pipe,water pressure was poor ,very nice clean staff helpful .
Stayed 4 nights in Nov 2017
Response from Hotel staff on Nov 22, 2017
Thanks for the review. We appreciate your feedback.

8/10 Good

Dicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd rather "Jack"
relaxing
Stayed 3 nights in Nov 2017

8/10 Good

Damon

Liked: Cleanliness, staff & service, room comfort
Bude trip
Convenient place, nice and clean with good breakfast , with limited parking so in the peak season would be a problem.
Stayed 2 nights in Sep 2017
Hi Damon, Thank for your the positive feedback and for taking the time to review. We can see why one would think parking to be a issue. However counting the pub next door that we run we have around 20-23 parking spaces. The hotel has 21 rooms so we typically do not see a issue with parking, even during the peak summer season.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
We were impressed during our stay with this family-run business. Great room, pleasant hotel, good location and excellent customer service. We asked for a few taxi numbers from reception and Abbie said she would make the booking for us while we packed upstairs. It was a Sunday morning and she tried 12 different numbers without success (because taxi drivers apparently do not work on Sunday mornings). I could not fault her for her enthusiasm to assist us. GIVE THIS GIRL A PAY RISE... and no, she didn't prompt us for this comment!
Stayed 1 night in Sep 2017
Thank you for the wonderful feedback. She is one of our favorites and a great asset to the team spirit. We are sorry she was unable to help with the taxi situation. We hope to see you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Recommended!!
This was one of the best hotels we have stayed in, in this country.the room was amazing huge bed lovely view out of bay window and spotlessly clean. The staff were very helpful and seemed happy in their job. Especially Jake who looked after us at breakfast. The only downside of our break was that there is no restaurants or pubs in Bude town to go to at night
Stayed 3 nights in Sep 2017

6/10 Okay

Raizza

Liked: Cleanliness, staff & service
It was okay ... the room was clean and tidy... the staff were very nice and helpful. The only problem was it was a bit noisy... you can hear people outside and footsteps from above the room....
Stayed 1 night in Sep 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Room a bit crowded, but not a major issue. Good location and FREE parking.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent seafront hotel
Excellent stay, lovely room, amazing bathroom, great sea view. I appreciate upkeep of a seafront hotel in an older building will be expensive and time consuming but it would have been nice if all the windows had opened properly, some were painted shut and another the sash cord was missing so we had to prop it open with a water bottle, however we still had a greater stay and would definitely stay again. Also cannot forget to mention the fabulous breakfast the best cooked breakfast we have had in years!!
Stayed 1 night in Aug 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tommy Jacks
Very enjoyable stay and friendly staff. Food was good and service. We had a very friendly welcoming on arrival. Unfortunately our sink was blocked, but overall a good.
Stayed 2 nights in Sep 2017

8/10 Good

denny, adelaide s.australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to the beach
good location close to the beach. friendly staff .good variety,at breakfast either cereals/muesli or cooked breakfast.
Stayed 2 nights in Aug 2017

10/10 Excellent

Chloe, Gloucester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect location as could walk to the beach
The staff were really friendly and always open for conversation, will definitely be going back!
Stayed 3 nights in Sep 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

WALTER, GREENWICH LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRANQUIL HOTEL CLOSE TO BEACH
VERY PLEASANT TRANQUIL HOTEL WITH AN OUTSTANDING MENU.WOULD NOT HESITATE TO STAY HERE AGAIN
Stayed 4 nights in Aug 2017

6/10 Okay

millie, London

Disliked: Staff & service
rasist staff
I had very bad experience , i have been served coffee with cleaning liquid! The staff was very rasist towards me my child and my husband!.Do not go there if u are not british born!
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Amazing location, reasonable, family friendly
Stayed with teenagers in 2 rooms, comfortable but very small, restaurant very American diner, so perfect for teenage boys, not really our cup of tea. Showers totally useless, no water pressure. On the whole, funky little hotel, awesome location, lovely staff. Would stay again.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
happy staff .They were very welcoming for our 7night stay. Nice for evening meal or night cap after being up the town
Stayed 7 nights in Aug 2017

10/10 Excellent

Charlie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Aug 2017

8/10 Good

Gary, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Surf Design
My fiancée and I had a really lovely stay at the hotel. The staff were very attentive to our needs, providing us with everything that we required. We stayed in a superior room which I recommend as it was nice and spacious (no fighting over bed space). In the restaurant the breakfast selection and the evening food was great, we were impressed with the quality and portions of the meals. I thought having a separate bar area to the restaurant was great for having a few drinks before or after food, again great service on the bar. The aquariums dotted around the areas add a really nice touch to the place, I know if I had taken my niece she would have loved to see all the fish.
Stayed 2 nights in Aug 2017