Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
3.8 Room cleanliness
4.0 Service & staff
2.8 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Hertford

Retired, Disconnected and Dated

Posted Sep 16, 2014
Pros: The grounds. The rest is sadly out-of-date. This site represents a hugely valuable re-development opportunity. 100 Penthouses at £500K each!
Cons: (1) New breakfast room (2) Separate the guests from the Wedding Parties (3) Employ a full-time IT person and offer ubiquitous FREE internet
Location: Tate Gallery, Hepworth Museum, Art Galleries, fabulous sea food, pretty walks, beaches, the Eden Project, Geevor Tin Mine, Lands End, Cornish Pasties!
The Tregenna Castle is in a spectacular location. Beautiful green lawns, manicured gardens, high above St. Ives with breathtaking sea views. The gardeners deserve a medal. But the hotel is sadly out-of-date. They don't really know who their core customers are. You arrive and are greeted by drunken revellers from the daily wedding receptions. You can't ignore them, because Main Reception is deep in the hotel and you have to walk past the revellers, most of whom are in a grand hotel for the first (and hopefully only) time. The rest of the clientele are retired couples. Breakfast is excellent if you want the full English, but healthy options are completely absent. Serving tinned fruit is so 1970s. Perfect for Auntie who loves this hotel. Playing Radio 2 in the breakfast room is appalling - it destroys what little atmosphere this "Butlins style" feeding shed has. If you are on business, forget work! The internet is none existent in the lodges, and very patchy in the hotel, with tedious log-in screens required every time it drops out. And cellular coverage is none existent. There are no phones in the lodges, so you are completely cut-off! You have to drive somewhere just to get a signal! The three derelict lodges in the grounds are a mystery - did they run out of money? Change their mind?
4 out of 5
for Everyone
by A verified traveler from Bahrain

Old world charm in St Ives

Posted Aug 18, 2014
The building and ground are fantastic. The proximity to St Ives was also a plus. However the room was very small and stuffy. It has been really hot and even though the outdoor temperature had cooled the room remained very hot. The window did not open properly so it was hard to let air in. I also found the room quite small for the calibre of property, for two people there was bearly room to open a large suitcase on the floor. They would benefit by taking out some of the furniture like the extra chair. The service in the reception and restaurant were excellent.
4 out of 5
for Everyone
by Sandra from Cambridge, UK

Good choice.

Posted Jul 29, 2013
Pros: Dinner
Cons: Breakfast
Location: Good.
Beautiful place, very nice staff and delicious dinner. The breakfast was ok, but I was expecting something more...
1 out of 5
by A verified traveler from sydney

Over-rated- riding on term 'Castle'...

Posted Jul 7, 2011
Overrated. Room overlooked the roof of some outbuilding, pipes, air-conditioning despite being told there would be a pleasant outlook. Could not find my Expedia booking to start with. Walked away, did my dollars and found a delightful country pub circa 20-30 kms away.