Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Close to beach

Posted Jul 31, 2015
We had family reunion in area and this was perfect fit for location.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Great Location

Posted Jul 28, 2015
Overall the stay was good. My family and I like our room cold. Put the a/c at 68 degrees but just seems like it wouldn't get cold in the room. Also, took us awhile to connect to the wifi and once we did the Internet was VERY slow. I just ended up not even using it which was a bit of an inconvinience. Other than that we enjoyed our stay and would consider reserving a room here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
The location was great. It was within walking distance to beach and it wasn't crowded. Room service was very slow. It took a long time to get our room cleaned. Breakfast is not the best but it is free.
Comment from Hotel Management
Jul 19, 2015 by Eunice, Hotel Management
Hello Anon, Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hutto, TX

Decent hotel close to the beach.

Posted Jul 7, 2015
It was our first time in Port A. Hotel is outside the busy part of port a. I originally didn't like being away from town but realised after a day that this was a much better location. Everything in town is spread out, there was a lot of traffic and we had our young children with us so walking wasn't an option. Right next door to the hotel is a convenience store and beach clothing store. It's about a 5 minute drive down to the beach. This part of the beach is further south away from the congested area of town and had more space to set up for the day. Breakfast was pre packaged pastries, cereal, packs of instant oatmeal, bagels, orange drink, (not orange juice) and coffee. Best part were the Large Texas shaped waffle's that you make yourself from pre mixed batter. Kids loved those. Room was clean and very large. A/c, microwave, fridge, tv and iron all worked well. We were on the bottom floor and could hear someone walking above pretty loud, but we were rarely in the room and they seemed to go to bed about the same time we did so it wasn't a problem for us. The floors are faux wood so it probably makes footsteps louder than carpet would. They have a small pool with bbq grills and tables around the perimeter. We didn't use them since you can grill on the beach and swim in the ocean. ;) It seemed very safe even at 2am when i had to go to the car to get something. I will definately stay there again when I go back to Port A.
Comment from Hotel Management
Jul 9, 2015 by Eunice, Hotel Management
Hi Jamey, Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. WE hope to see you again next year! Please know that your feedback is extremely valuable to us.
1 out of 5
by A verified traveler

Uncomfortable Stay

Posted Jul 1, 2015
We booked this hotel because of the reviews but it did not live up to that. The lobby/reception had a funky smell to begin with. The girl at the reception was nice to begin with, checked us in just fine, she told me how to get to our room, which I was not paying very much attention to coz we were exhausted after a 6 HR trip. In comes my husband with the rest of our luggage and without asking me just casually asks her how to get to our room and she did tell us again how to get to our room but not without giving me the stare of death. She was so upset that she had to tell us how to get to our room again. Wow! Then comes our room, which was okay. The bathroom shower was okay. The bathroom floor was nasty, the space between the tiles were black with dirt. There were dead mosquitoes smashed on the walls in the room and bathroom. The base of the coffee maker was filled with coffee residue like it had never been cleaned since it was first put there. Our room was never vacuumed even after our visit to the beach. The cleaning person only made our bed. We had to walk with sand beneath our feet the whole time we stayed there. Oh and the biggest red flag. The main entrance door on the inside of our room said "keep door closed at all times". We go on vacations twice a year and have stayed at numerous hotels across the US but have not seen a hotel room says that. That does not make you feel safe especially when you are traveling with a kid.
Comment from Hotel Management
Jul 5, 2015 by Eunice, Hotel Management
Hi, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize for the behavior of our employee, we will make sure we'll take an action about this concern. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close to the Beach.

Posted Jun 27, 2015
Very nice stay. I love the Continental Breakfast in the Morning. Pool and Hot Tub were Great. Room nice and roomy.
Comment from Hotel Management
Jul 9, 2015 by Eunice, Hotel Management
Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
3 out of 5
by A verified traveler from fort worth TX

Convenient hotel next to a beach entrance.

Posted Jun 20, 2015
That's the reason for my choice, location. Snd it was great! Staff is limited but very nice. However I would say it's was quite expensive for the facilities quality, cleanliness and service overall.
Comment from Hotel Management
Jun 30, 2015 by Eunice, Hotel Management
Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2015
Our room, with a king-sized bed, was large and comfortable.
Comment from Hotel Management
Jun 30, 2015 by Eunice, Hotel Management
Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from bandera tx

Fun

Posted Jun 14, 2015
Best place I have stayed in at Port A. Clean and friendly.
Comment from Hotel Management
Jun 30, 2015 by Eunice, Hotel Management
Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

a fun place to stay close to the beach.

Posted Jun 13, 2015
Pros: It was sooooo close to the beach and good food!
Cons: if we had a broom in the room to sweep up all the sand, and more uncarb things for breakfast.
I loved our stay. I would stay there again!!!! The room was large and the bed was so soft. The pool area was beautiful and fun. Everyone was very helpful and answered every question I asked. At Breakfast we had waffles in the shape of Texas! (and they were good too). I liked the fact there was 2 sinks, one in the bathroom area and one in kitchenette area. It made things so much easer. I loved the color of the walls- it was so beachy.
Comment from Hotel Management
Jun 30, 2015 by Eunice, Hotel Management
Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us.