Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by BEW from San Antonio

Outstanding Hotel

Posted Jun 18, 2014 on Hotels.com
This is the first time I have stayed in a Homewood Suites Hotel and I travel a lot, it will not be my last stay at this brand hotel. I am planning several trips in the next two months and because of our stay at this hotel I will be looking for this brand first even though I have a lot of points banked from other chains. The breakfast was great, the room was clean, neat and well stocked with coffee and tea. Outstanding features were full refrigerator, dishwasher and kitchen. Loved this place.
Comment from Hotel Management
Aug 19, 2014 by Aaron Bedik, Hotel Management
Thank you so much for the wonderful feedback on your stay with us. We truly appreciate your business and we will see you again soon! -Chelsea Cook Director of Sales
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
Comment from Hotel Management
Aug 20, 2014 by Aaron Bedik, Hotel Management
Thank you.
4 out of 5
Recommended
by Laura from San Antonio

Posted Jun 12, 2014 on Hotels.com
People who worked there really were pretty rude, but the place is quiet, and pet friendly
Comment from Hotel Management
Aug 19, 2014 by Aaron Bedik, Hotel Management
Hi Laura, I truly apologize about our staff being rude. This is definitely unacceptable as we strive on making sure our staff is trained appropriately in making everyone feel at home. I hope you will give us a second chance in earning your business. -Chelsea Cook Director of Sales
5 out of 5
Recommended
by A verified traveler

Posted Jun 3, 2014 on Hotels.com
Comment from Hotel Management
Aug 20, 2014 by Aaron Bedik, Hotel Management
Thank you.
4 out of 5
Recommended
by Josh from San Antonio

Very good stay

Posted May 31, 2014 on Hotels.com
Hotel was above average. Check in was great and rooms were nice. I wanted a suite and they had what I wanted! Staff was friendly, breakfast buffet was above continental offered by many other chains. Only negative was the entrance to the hotel from the access road was before the actual hotel and the sign was only about 3'x3' and I passed it and I had to take a 4mi turn around to come back to the hotel.
Comment from Hotel Management
Aug 19, 2014 by Aaron Bedik, Hotel Management
Hi Josh, Thank you for the feedback on your stay with us. We are currently working with upper management on getting our entrance more accessible. I am sorry for the inconvenience. We hope to se you again soon! -Chelsea Cook Director of Sales
5 out of 5
Recommended
by Alex from Houston

Great cust service.

Posted May 29, 2014 on Hotels.com
Scott at the front desk is awesome!!!. I over looked that the room I booked was a smoking room. I needed a non smoking do to a pregnant wife and 2 year old daughter. With in 30 min he made it happen. Great job!!!
Comment from Hotel Management
Aug 21, 2014 by Aaron Bedik, Hotel Management
Hi Alex, Thank you so much for the wonderful feedback during your stay. We truly appreciate your business! -Chelsea Cook Director of Sales
5 out of 5
Recommended
for Everyone
by Jay from san antonio

The hotel was close to everything. Very convenient

Posted May 26, 2014
I loved the service. The convenience. The breakfast. Looking forward to staying there again .
Comment from Hotel Management
Aug 19, 2014 by Aaron Bedik, Hotel Management
Hi Jay, Thank you for the positive feedback. We truly appreciate your business. -Chelsea Cook Director of Sales
5 out of 5
Recommended
by Rebecca from Katy, TX

Pleasant for a weekend

Posted May 23, 2014 on Hotels.com
It was a very nice place for a weekend stay. The bathroom door was a little dirty, but other than that, the room was very clean including the full kitchen. Having two kids, I am glad we paid a little more to stay here because it was nice having a full size refrigerator and microwave. The pull out bed was nice for them and having two tvs worked out very well. The pool, hot tub and patio were nice. The breakfast was awesome! We would definitely stay here again. I wish it would have been a little closer to the activities we were doing, but we still had a great time.
Comment from Hotel Management
Aug 21, 2014 by Aaron Bedik, Hotel Management
Hi Rebecca, Thank you very much for the A+ rating during your stay with us here at the Homewood Suites. We hope to see you again soon! -Chelsea Cook Director of Sales
5 out of 5
Recommended
for Getaway With Friends
by Joe Martinez from Corpus Christi

A Nice Getaway in your Hotel Room

Posted May 20, 2014 on Hotels.com
When you usually book a room, you expect a bad experience with a dirty, bad smelling room where the A/C doesn't work! The photos in the internet are usually from the time the motel was built years before and they look great. But, Surprise! Then you want to get out and the clerk tells you" sorry but you have already been billed and there are no refunds" Your rooms are the kind that make you feel relaxed, comfortable, and nice to come back to after being out shopping or sightseeing. The Staff is very friendly, food and coffee are great! The temp. in the roomas are very nice with a quiet A/C. I'll certainly book a room at the Homewood Suites Again!
Comment from Hotel Management
Aug 21, 2014 by Aaron Bedik, Hotel Management
Hi Joe, Thank you so much for the positive feedback on your stay with us. We truly appreciate your business! -Chelsea Cook Director of Sales
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice hotel

Posted May 6, 2014 on Hotels.com
Love that it was next to restaurants and movies.
Comment from Hotel Management
Aug 21, 2014 by Aaron Bedik, Hotel Management
Thank you for the great feedback. We hope to see you again! -Chelsea Cook Director of Sales