Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sk. Canada

Close to our needs, off the expressway.

Posted Mar 5, 2015
Pros: Breakfast , staff
Cons: all mentioned above plus a little more cleanliness
Location: close enough for us to tour
Arrived and had no heat for 3 hrs. at which time a nice young man came and my husband helped him install a new unit. Wifi was not working until the room 2 doors over's router was compatible with mine?? Coffee maker did't work at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Surprise really nice by downtown.

Posted Feb 22, 2015
Last minute trip and last minute hotel find. Only thing was no wheelchair access from parking lot for accessible room.
2 out of 5
by A verified travelerfrom Stillwater, MN

Cockroaches & toilet not working

Posted Jan 11, 2015
Pros: Continental breakfast was good.
Cons: Maintenance.
Upon arrival to our room we found the toilet was not working. Called main desk and was moved to different room. Next morning realize the tv was not working, while investigating that found cockroaches behind the tv. Found out by staff that they were roaches and not bed bugs as I first suspected. Turning on the bathroom fan was not desired as crap literally fell from the fan all over the bathroom floor & toilet. Needs lots of work, not worth the $ spent.
2 out of 5
by A verified travelerfrom Texas

Truckers

Posted Dec 29, 2014
Well, lets just say the staff member that checked me in complained to me that expedia over book them and they were having to sent expedia consumers to another hotel. She gave me a room in the very back. Its was a ghost town. My vehicle was the only one in the while parking lot until midnight and red truck showed up. I was scared my vehicle was going to be broke into. I got up many time to check on it. The next night it was three car and a noisy frigated 18 wheeler. I call about the truck noise and they offered to move me. Really? Move me not the trucker that just checked in.... The room was remodeled but had a strange smell. I went to the store and bought some air fresheners. Let's just says rough nights for the Christmas 2014
3 out of 5
Recommended
for Business Travelers
by A verified traveler

It was OK

Posted Nov 12, 2014 on Hotels.com
We were on 2nd floor and would have liked to be on 1st. Didn't like having to go down the stairs at night. Breakfast was good but at most LaQuintas they have sausage, biscuit and gravy. That would have made the breakfast excellent.
1 out of 5
Recommended
for Families
by Guadalupefrom QUERETARO

DECEPCIONANTE

Posted Nov 11, 2014 on Hotels.com
Las fotos de promoción en internet no reflejan en absoluto la realidad del hotel; habitaciones impregnadas de olor a cigarro (cuando se supone que son para no fumadores), alfombras sucias, cuarto de baño no limpio, habitación muy reducida en tamaño, atención del personal deficiente. Por ser un viaje familiar requería ciertas condiciones mínimas para hospedarme por lo que al no reunirlas decidí no tomar la habitación, las personas encargadas de administración no pudieron (o no quisieron) ayudarme a reubicarme en alguna otra unidad de la cadena y obviamente perdí el costo de la reserva. En general decepcionante.
1 out of 5
Recommended
for Business Travelers
by Brandonfrom Humble

No refund

Posted Nov 9, 2014 on Hotels.com
I've done a lot of traveling.. This was the worse stinky, thrashy people hanging out all night drinking. I left two nights early because i felt unsafe... NO REFUNDS!! For nights not not used!! Sleep in your car you will be better off
4 out of 5
Recommended
for Couples
by Georgefrom San Antonio

Quick Stay

Posted Nov 6, 2014 on Hotels.com
Our stay was short (1 night). For the Jazz Festival. It was convient to get to. Room was clean.
1 out of 5
Recommended
for Couples
by A verified traveler

never again would I stay here!!!

Posted Nov 4, 2014 on Hotels.com
The lady at the front desk was just there. Hardly a greeting, no smile. Emoloyees we just walking around laughing. The door where they keep the breakfast items was open and it was filthy. In our room I found 2 roaches in the restroom along with a spider on the door. The restroom door wouldnt even close to lock. The bathtub had stains all over as if it had not been cleaned. I had to scrub it before I showered. There was only one little bottle of shampoo.
2 out of 5
Recommended
for Families
by A verified traveler

Fair.

Posted Nov 4, 2014 on Hotels.com
Dead bugs on the floor. No extra things. A/C in our 1st room didn't work had to move to another.