Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
68% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Killeen TX

Picture online deceiving. Don't stay here.

Posted Sep 20, 2014
Hotel very run down. No one available after 11:30 pm. Rooms very old and smelly. We should have just eaten the cost and gone elsewhere but were very tired. Never again will I settle for less than expected.
1 out of 5
by A verified traveler

Seedy, no management or security on premises

Posted Sep 2, 2014
This was a beaten property where the management/front desk staff leaves at 11:30 pm. No one is on premises after that. Very insecure and the locals know it. High liability. This is the second time in less than a year that I used an Expedia endorsed hotel and was extremely dissatisfied. I am through using Expedia.
2 out of 5
Recommended
for Everyone
by A verified traveler

Old Motel

Posted Sep 1, 2014
It was just ok. Got us by could not get any cold water out of the sink tap.
1 out of 5
by A verified traveler

Posted Aug 31, 2014
Kind of a scary place to stay. Walls are thin so you can hear your neighbor and the towels are very scratchy
4 out of 5
Recommended
for Everyone
by A verified traveler from fraser valley, Co

Great value for families who are budget concious!

Posted Aug 16, 2014
Traveled with my mother, 14 yr old daughter and 14 yr old niece. Staff was very courteous and the room clean and comfortable. The girls loved the pool!
1 out of 5
Recommended
for Families
by Sleepless in Cortez from on the road again

Sad state of repair.

Posted Jul 24, 2014 on Hotels.com
Paid Hotels low, low price, when we got there, the marquee out front listed the rooms at 1/2 of what we paid. Sadly, it was not worth 1/2 of that.
2 out of 5
by A verified traveler

Vacation 2014

Posted Jul 21, 2014
Pros: Cheap is about it.
Cons: Air conditioners fixed, paint was peeling in the bathroom. Very old.
Location: It was pretty close to the main strip of restaurants. We were only staying for one night on our way to somewhere else.
Had a hard time finding the place. Not located near other hotels. NO AIR CONDITIONING AND WE STAYED ON JULY 4TH. Had nothing to do with Mesa Verde or Holiday Inn. Misleading.
3 out of 5
Recommended
for Families
by Rik from Lapeer, MI

Watch hidden for charges.

Posted Jul 20, 2014 on Hotels.com
We paid for two rooms for 79.49 each. I clicked to purchase the rooms and was shocked to find an additional $57.82 in "Tax recovery charges and service fees." No other time have I used Hotels.com, or any other company where a hotel has charged so much! Kind of feel scammed.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Sad

Posted Jul 17, 2014 on Hotels.com
This is the second time I used You. This is the second time I've been disappointed. The Pictures on the Web site did not match anything. The place was old and run down. I paid the price on your web site and when I got there the sign out front said $59.00 a night. I will not use Hotels.com again.
1 out of 5
by A verified traveler

Scary hotel

Posted Jul 9, 2014
Pros: The front desk staff was friendly.
Cons: Needs to be overhauled.
Location: The Mainstreet Brewery downtown in Cortez. It was really good food and great service. Needed a good beer before going back to the hotel!
Yes, there is a pool, it is crumbling and in horrible condition. The shower had hair in it. The bathroom walls were crumbling. We checked for beg bugs and did not find any, that said, I don't check for bed bugs in most places I stay. I wouldn't recommend walking on the carpet with bare feet. The blankets on the beds had holes. There were no bed spreads. The air conditioner was so loud that we couldn't hear anything else, except the guy upstairs at 5 am. My recommendation is pay more and stay somewhere nicer. Our navigation wouldn't even get us there....we now know why! Not enough parking and trust me, you don't want to park too far away from your room.