Interior entrance

Reviews of Comfort Suites Linn County

2.5 out of 5
Comfort Suites Linn County
100 Opal St Ne, Albany, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 40 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Alexis on Apr 23, 2024
Hi David, Thank you for taking the time to give us a fantastic review! We appreciate the high rating and look forward to having you stay with us again in the near future. Until next time,

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, Great location, clean and quiet rooms, great staff - check in this last stay took over 30 minutes - long wait to check in.
Stayed 1 night in Apr 2024
Response from Alexis on Apr 22, 2024
Hi David, I appreciate you taking the time to complete our online survey regarding your stay with us. I am happy to hear that you had an enjoyable stay with us and I do want to apologize for the longer than normal check in time. We are always looking for feedback on how we can change the dynamic of our guests stay. I hope you will consider staying at our Albany location again so we can provide you with a better stay than your previous one. Thank you,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for what i needed
Stayed 2 nights in Apr 2024
Response from Alexis on Apr 15, 2024
Hi Patrick, Thank you for taking the time to respond to our online survey. We truly appreciate your feedback and glad we could be of convenience for your trip in Albany. Come back and see us again soon!

10/10 Excellent

Leora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in staff. Even had free cookies!
Stayed 1 night in Mar 2024
Response from Alexis on Apr 1, 2024
Hi Leora, Thank you taking our online survey regarding your stay with us. It is such a pleasure to hear positive feedback from our guests. We hope to have you stay with us again in the near future to provide you with another great stay.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly. Hotel was clean. Free breakfast was really good.
Stayed 1 night in Mar 2024
Response from Alexis on Apr 1, 2024
Hey Eric, Thank you for the very kind review, our team tries to go above and beyond to make it a nice experience for all our guests. We hope we've impressed you enough to have you stay with us again in the near future.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and quiet. The general hotel appearance was very nice. The breakfast was very good with many options. The kitchen staff was very nice and the food options were well stocked. Also the beds were great. We had a very nice stay.
Stayed 4 nights in Mar 2024
Response from Alexis on Mar 29, 2024
Hi Debra, Thank you for taking the time you write such a lovely review. We enjoy hearing from our guests and the experience they shared with us. We appreciate you and thank you for entrusting our hotel to provide you with a great stay. We are hopeful to see you again the next time you are in town. Until next time,

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexis on Apr 1, 2024
Hi Lindsay, Thank you for the great rating! Come back and see us again soon!

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexis on Mar 25, 2024
Hi Stephanie, Thank you for the great rating regarding your stay with us. I hope to have you stay with us again here soon.

6/10 Okay

C. Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities
rooms were noisy. could hear a lot of activity in other rooms
Stayed 1 night in Mar 2024
Response from Alexis on Mar 14, 2024
Hi Stephen, Thank you for your online review. I do apologize for the noisiness you experienced during your stay. Hopefully you will consider staying with us again so we can provide you with a more pleasant stay than your previous one. Thank you,

10/10 Excellent

jakyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean with good service and good breakfast. Very handy to the Expo Center!
Stayed 2 nights in Mar 2024
Response from Alexis on Mar 8, 2024
Hi Jakyoung, Thank you so much for the kind review, I will be sure to share it with our team. I hope we get the chance to see you again in the near future!

10/10 Excellent

Tyra, McMinnville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Suites in Albany has a warm and homey feel to it. Teresa in the kitchen makes wonderful minestrone soup and cinnamon rolls. The pool is spacious and the hot tub is hot. The beds are comfortable. We would recommend it to anyone staying in the area.
Stayed 1 night in Mar 2024
Response from Alexis on Mar 4, 2024
Hey Tyra, Thank you for the very kind review regarding your stay here with us. I will be sure to share your kind comments with Teresa. I hope we get to see you again in here soon!

4/10 Poor

Dawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel , but when we checked in I asked are your beds soft , they said yes . But that is not true so I asked for another mattress pad 2 of them did not help .When your bill is 150 dollars less then your mortgage (5 days) you want the soft bed !
Stayed 4 nights in Feb 2024
Response from Alexis on Feb 27, 2024
Hey Dawn, Thank you for taking our online survey regarding your stay here with us. I do apologize that the beds weren't up to your standards, we have brand new Serta mattresses here. I hope the next time you stay with us you don't have the same experience. Thank you for your time.

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alexis on Feb 23, 2024
Hey Johnnie, Thank you for taking our online review regarding your stay with us and the awesome rating you gave us. We appreciate you and look forward to our next visit.

8/10 Good

Anna

Stayed 1 night in Feb 2024
Response from Alexis on Mar 25, 2024
Hi Anna,Thank you for the great rating! I hope we get to have you stay with us again in the near future.

10/10 Excellent

MARCEY, Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexis on Feb 19, 2024
Hey Marcey, Thank you for taking on online survey and giving us a great rating. Be sure to come back and see us again in the near future!

8/10 Good

Richard

Stayed 3 nights in Feb 2024
Response from Alexis on Mar 25, 2024
Hi Richard,Thank you for the great rating! I hope we get to have you stay with us again in the near future.

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Room I stayed in was very noisy, near vending machines and busy elevator, hall sounds were very noisy
Stayed 1 night in Jan 2024
Response from Alexis on Jan 29, 2024
Hi David, I appreciate you taking our online review, I do apologize for the noise you experienced during your stay. We did have a large event happening this weekend and I believe that added to the extra noise factor. I hope you will consider staying with us again in the future so we can provide you with a better stay than your previous one.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Alexis on Jan 29, 2024
Hey Robert! Thank you for the great rating, we hope to have you stay with us again in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alexis on Jan 25, 2024
Hey Daniel, Thank you for the great rating we hope to see you again in the near future.

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alexis on Jan 25, 2024
Hi Glenda, Thank you for the great rating! I hope we get to see you again soon.

10/10 Excellent

Christine

Traveled with partner
Liked: Property conditions & facilities
Convenient. Comfortable beds.
Stayed 1 night in Jan 2024
Response from Alexis on Jan 17, 2024
Hi Christine, Thank you for the awesome rating and kind comments, we sure do appreciate our guests feedback as it serves as encouragement to continue on providing a great stay for all our guests. I hope we get the chance to see you again in the future.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was genuinely friendly and helpful. When we wanted to make some last-second changes to our reservations, they were courteous and patient with us. A rare ice storm hit the area while we were there, and the staff went above and beyond to make sure the sidewalks were safe. And they kept us informed of updates every time we came into the lobby. One of the best perks were the delicious cookies -- fresh out of the oven--that awaited us in the lobby every time.
Stayed 2 nights in Jan 2024
Response from Alexis on Jan 25, 2024
Hi Tammy, Thank you for the very kind review, I am so happy to hear that our staff were so accommodating and helpful during the ice storm. I hope we get the chance to have you stay with us again in the future, maybe during the summer when and ice storm isn't most likely to happen.Again, thank you for your kind review.

10/10 Excellent

Bruce, Albany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was the finest I've experienced. The large variety was fresh, hot that included sausage, bacon, eggs, waffles, cereal, fruit, and pastries.
Stayed 3 nights in Jan 2024
Response from Alexis on Jan 17, 2024
Hey Bruce, Thank you for the great review regarding your stay with us. Our staff try to go above and beyond to make our guests experience the best in town. I hope we get the chance to see you again soon to provide you with another great experience.

10/10 Excellent

Brendon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Alexis on Jan 25, 2024
Hey Brendon,Thank you for the great rating, come see us again in the near future!

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alexis on Jan 8, 2024
Hey Jean, Thank you for the great rating regarding your stay with us. I hope we get the chance to see you again in the near future.

10/10 Excellent

Lacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always really friendly and the Tuesday evening sound was amazing!
Stayed 2 nights in Dec 2023
Response from Alexis on Dec 29, 2023
Hey Lacey, Thank you for your great review. We hope you have a Happy New year and we look forward to seeing you again in the near future!

10/10 Excellent

Norm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice hotel. Loveseat nice touch
Stayed 1 night in Dec 2023
Response from Alexis on Dec 26, 2023
Hey Norm, Thank you for the great review. I hope you have a great New Year's.

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexis on Dec 20, 2023
Hey Joshua, Thank you for the awesome rating. Come back and see us again here soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. The staff was outstanding. I'm looking forward to my next stay.
Stayed 1 night in Dec 2023
Response from Alexis on Dec 19, 2023
Hello Thomas, I am so happy to hear that you had a pleasant stay with us, we also look forward to your next visit with us.Happy Holiday Season!

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pleasant quiet and amazing staff. People were pleasant and talked to us and the food was one of the best free breakfasts that we’ve ever had. We will return!
Stayed 2 nights in Dec 2023
Response from Alexis on Dec 18, 2023
Hello Cynthia, Thank you for your great response to your stay here with us. We highly appreciate your feedback and look forward to having you stay with us again in the near future!

10/10 Excellent

Zachary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility! The staff was great and the hotel was very well kept. The pool and sauna area was awesome
Stayed 1 night in Dec 2023
Response from Alexis on Dec 11, 2023
Hey Zachary, Thank you for taking the time to leave us an outstanding review! I hope we get the chance to see you again in the near future to provide you with another great stay!

10/10 Excellent

Janie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023
Response from Alexis on Dec 8, 2023
We appreciate your great rating and hope to see you again in the near future!

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Alexis on Dec 8, 2023
Thank you for your great rating. We hope to see you again in the near future!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality, nice breakfast, comfy room, yummy cookies, very friendly staff.
Stayed 2 nights in Nov 2023
Response from Alexis on Dec 5, 2023
Hey Margaret,We appreciate your super kind review regarding your stay with us. I am happy to hear that you had a great experience and I hope we get the chance to see you again in the near future!

4/10 Poor

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Alexis on Dec 18, 2023
Hey Marcela, We appreciate your rating and hope you give us another chance to provide you with a better stay in the future.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to place when visiting the Albany area
Stayed 1 night in Nov 2023
Response from Alexis on Nov 28, 2023
Hey Gary, We love hearing that we are your go-to place when visiting the Albany area! We hope to see you again soon!Happy Holidays!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight spot!
Very helpful staff at check in and check out Quiet area, comfortable beds Easy access from interstate
Stayed 1 night in Nov 2023
Response from Alexis on Nov 21, 2023
Thank you Patricia for your great review regarding your stay here with us. It is truly a pleasure to hear positive feedback from our guests. I hope we get the opportunity to see you again in the near future.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff from the front desk to the ladies working the breakfast crew. Stayed 3 nights with no complaints.
Stayed 3 nights in Nov 2023
Response from Alexis on Nov 21, 2023
Thank you Scott for the great review you left us regarding your stay! I am so happy you enjoyed our staff while staying with us, we truly try to go the above and beyond and provide all our guests with the best experience. I hope we get to see you again in the near future.

10/10 Excellent

Cheri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alexis on Nov 20, 2023
Thank you Cheri for the great rating! I hope we get to have you stay with us again soon!

10/10 Excellent

Jayne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back.
Stayed 1 night in Nov 2023
Response from Alexis on Nov 16, 2023
Thank you for the great review, we truly appreciate it. I hope we get to see you again soon!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you.
Stayed 1 night in Oct 2023
Response from Alexis on Nov 17, 2023
Thank you for taking our online review, I hope everything was a pleasant stay and that we get to see you again in the near future!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Alexis on Nov 15, 2023
Thank you for the great rating, we hope to see you again in the near future!

8/10 Good

Polly

Stayed 2 nights in Nov 2023
Response from Alexis on Nov 28, 2023
Hey Polly, Thank you for the great rating, I hope we get the chance to see you again in the near future!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Oct 2023
Response from Alexis on Nov 15, 2023
Thank you for the great review! We hope to see you again in the near future!

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating
Stayed 3 nights in Oct 2023
Response from Alexis on Oct 31, 2023
Thank you Debbie for your kind review regarding your stay here with us. We hope to see you again in the near future!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alexis on Oct 24, 2023
Thank you Diane for taking our online survey and giving us the rating of a 10! We value you as a guests and hope to have you stay with us again in the future!

10/10 Excellent

mary

Traveled with group
Stayed 2 nights in Oct 2023
Response from Alexis on Oct 23, 2023
Hey Mary, Thank you for the rating of a 10, we hope to see you again in the future!

10/10 Excellent

Tara, Kennewick

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the breakfast was fabulous
Stayed 1 night in Oct 2023
Response from Alexis on Oct 9, 2023
Hey Tara, Thank you for the great review! Come back and see us again soon!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean all around. Friendly staff at check-in. Overall pleasant experience.
Response from Alexis on Oct 6, 2023
Hey Joseph!Thank you for taking our online survey! I am happy to hear that you had a great stay with us and we look forward to seeing you again in the near future!

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023
Response from Alexis on Oct 2, 2023
Thank you for the great response! Come back and see us again in the near future!