Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel - spacious, great pool, brek!

Posted Jul 27, 2015
Pros: Everything!
This hotel was a gem. Clean, quiet, very spacious room (fourth floor pet-friendly suite) with tables, couches, two TVs, fridge, microwave, and dishes. Very comfy beds and linens. Clean, quiet, great AC. Full brek buffet (eggs, make-your-own brek burritos, waffles, fresh pastries, etc.) was fantastic and included real juice and great coffee. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 24, 2015
Pros: quietness, cleanliness.
Cons: continental breakfast, needed fresh fruit not out of a can.
close to the freeway but it was all good. Enjoyed my stay.
2 out of 5
by A verified traveler from Sacramento

Old and dirty bed covers.

Posted Jun 29, 2015
Pros: The staff were nice.
Cons: Expedia should not recommend this hotel online. The pictures are misleading.
Location: It is located next to an "Adult Club/Shop".
I would have left had I not prepaid to Expedia. There were holes and stains on the bed covers.
Comment from Hotel Management
Jul 16, 2015 by Dave Pappas, Hotel Management
RMtravel- We appreciate you staying with us. My sincere apologies for your experience. We consistently rate high in cleanliness and as a family-friendly hotel. I'm sorry we let you down. We'll discuss this as a staff. I can assure you we've never had any problems with the adult shop. We would treasure he opportunity to win back your confidence and trust in us. Hope you will give us another chance to make it up to you in the future. Dave Pappas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento ca

Nice convenient clean but a little musty smelling.

Posted Jun 27, 2015
Convenient to corvallis and salem. Local airport. And freeway. Breakfast was good. Pool and work out room good. Only downside was room and hallways seemed musty and perhaps lacked fresh air.
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Kiwi- We appreciate you staying with us. Thanks for the review and the solid rating. It's nice to hear about the many things enjoyed you on your visit. My apologies that your room and hallway seemed musty. We'll discuss that as a staff and address the issue. We typically have a wonderful scent with good air flow. I'm sorry we let you down. Hope you will return in the future. Dave Pappas General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Phoenix inn

Posted Jun 26, 2015
A pleasant experience to find a clean hotel for the price plus a great staff
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
We appreciate you staying with us. Thanks for the nice comments. I'm glad you had a pleasant experience. Our staff works very hard to provide excellent accommodations. Hope you will return in the future and allow the opportunity to provide you a 5-star experience next time. Dave Pappas General Manager
3 out of 5
by A verified traveler from Medford Oregon

Sure glad the wake up call was not important.

Posted Jun 22, 2015
Pros: Location cleanliness comfort.
Cons: Parking wake up call service continental breakfast night staff.
Very loud road noise from I-5 when you stay on that side of the hotel. Continental breakfast was cold (the stuff that was suppose to be hot). They started shutting it down at 5 minutes till 10 then took stuff away as guests were trying to finish. Asked for a 730am wake up call which never happened. morning staff were great it was the ones late night that were very annoyed they had to deal with people. Must have interrupted Netflix.
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Mike- We appreciate you staying with us. Thanks for the feedback. I'm sorry we let you down. We should have done a better job handling those situations. We'll discuss this as a staff and address these issues. As you'll see from our other reviews and overall rating, we're very consistent in providing a great breakfast and excellent customer service. My sincere apologies for your experience. We work extremely hard to provide superior accommodations. I would treasure the opportunity to win back your trust and confidence in us. I hope you will give another chance. Dave Pappas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Walla Walla,WA

Posted Jun 21, 2015
very enjoyable even though it was only for one night
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Chris- Thank you staying with us. We appreciate the nice comments and excellent rating. I'm glad you enjoyed your experience. Hope you will visit us again next time you're in the area. Dave Pappas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in Albany Oregon

Posted Jun 18, 2015
Everything was great. Very happy about this place. My family was pleased with our 1st trip to Oregon
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Thank you for staying with us. We greatly appreciate the nice comments and excellent rating. I'm glad you had a wonderful experience and trip to Oregon. We look forward to welcoming you back next time. Dave Pappas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from portland oregon

Posted Jun 17, 2015
Stayed here on return trip so arrived late pm . Had made reservation several months prior so easy check in. Great room , very comfortable and quiet. We really appreciated the coffee and breakfast setup in the AM as it enabled us to get on the road quickly.
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Larry- We appreciate you staying with us. Thank you for sharing your experience. I'm glad you enjoyed the accommodations. Hope you will return in the future. Dave Pappas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Very good value

Posted Jun 17, 2015
Nice and clean with a spacious room. Good service, good breakfast and a great value for the price.
Comment from Hotel Management
Jul 1, 2015 by Dave Pappas, Hotel Management
Bill- Thank you for staying with us. We appreciate the nice comments. I'm glad to hear about your experience. I hope you will visit us again in the future. Dave Pappas General Manager