Dear Guest,Thank you for taking the time to share your valuable review.We are delighted to hear that you found our staff lovely and the room cleanliness to your satisfaction. While we regret that certain aspects of our hotel did not meet your expectations, we continuously strive to maintain and refresh our property, ensuring that all guests have a comfortable and enjoyable stay. We appreciate your comments on the hotel's condition and will certainly consider them as we plan for enhancements.We hope that we may be able to see you on a future occasion. My best regards,Kinga Jablonka, Quality Manager

Dear Steve,It was a pleasure to receive this kind review of your time with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to welcome you back on many more occasions. Best wishes,Kinga Jablonka, Quality Manager

Dear Lianne,Thank you very much for this kind review of your stay.We are delighted to hear that you found our staff welcoming and enjoyed the cleanliness of the rooms, comfortable bed, and balcony with a sea view. It's great to know that you appreciated our hotel's proximity to the beach and the free sun loungers provided for our guests. We're also glad that you enjoyed the variety of food and drinks offered in our all-inclusive package.We are sorry to hear that you had to leave early due to a family emergency. We hope that you will have the opportunity to return and fully experience our entertainment, spa facilities, and the beautiful surroundings of our hotel.We look forward to welcoming you back soon for a complete stay. Warm regards,Kinga Jablonka, Quality Manager

Dear Andy,Thank you for taking the time to share your experience with us.We are disappointed to hear that you found our hotel condition, service, and room comfort to be unsatisfactory. We strive to provide a pleasant stay for all our guests, and we apologize for any inconvenience you may have experienced during your stay.We understand that our facilities and staff did not meet your expectations, and we assure you that we take all feedback seriously. Our hotel is constantly working on improvements, and we will use your comments to help us identify areas where we can enhance our services. We would like to clarify that our hotel offers a wide range of amenities and services, as well as a convenient location close to the beach and city center, which many guests find enjoyable.We hope you will give us another opportunity to provide you with a better experience in the future. Kind regards,

Dear Adam,Thank you for taking the time to share your feedback.We are very sorry that you were not entirely satisfied with your stay. Please do let us know at the time if you have any concerns our team is committed to trying to ensure that every guest has the best possible stay.We would love to welcome you back on a future occasion. Kind regards,Kinga Jablonka, Quality Manager

Dear Sam,Thank you for such a positive review.We are delighted to hear that you found our personnel to be very nice and that you enjoyed your room. It's great to know that our breakfast met your expectations and was offered at a reasonable price.We appreciate your kind words and high ratings for room cleanliness, hotel condition, service, and room comfort. Our team works hard to provide a pleasant stay for our guests, and it's rewarding to know that we were successful in your case.We hope to have the opportunity to welcome you back in the future. Best regards,Kinga Jablonka, Quality Manager

Dear Kelsey Marie,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our close proximity to the beach, which is indeed just 150 meters away from our hotel. It's great to know that our location contributed to your enjoyable stay.We are glad that you found our rooms clean and our service satisfactory. However, we understand that there might be some room for improvement in our amenities. We continuously strive to enhance our guests' experiences, and your feedback is valuable in helping us achieve this goal.We hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards,Kinga Jablonka, Quality Manager

Dear Nicole,Thank you for taking the time to share your review.We are delighted to hear that you found our team excellent and enjoyed our all-inclusive food and drinks. It's great to know that you appreciated the layout and brightness of your superior room as well. We strive to provide a comfortable and enjoyable stay for all our guests.We apologize for the inconvenience you faced regarding the sun loungers. We understand how important it is for our guests to have a relaxing time by the pool. We will take your feedback into consideration and work on improving the sun lounger situation to ensure a better experience for our future guests. Thank you for bringing this to our attention.We hope to welcome you back. Best wishes,Kinga Jablonka, Quality Manager

Dear Gobran,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back.Our kindest regards,Kinga Jablonka, Quality Manager

Dear Ian,Our sincerest thanks for this positive review of your stay at our hotel.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We would be delighted to welcome you back on another occasion.Kind regards,

Dear Robert,Thank you for taking the time to share your opinion with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,

Dear Beatriz, Thank you so much for this glowing review. We are delighted that you had a pleasant experience with us and that you enjoyed our pool facilities. We can't wait to see you on your next visit! Kind regards, Kinga Jablonka, Quality Manager

Dear Guest,Thanks for taking the time to review your visit to our hotel.We are delighted to know that you appreciated your room and intend to return.We are happy to provide late check-outs to our guests; however, these are only available upon request and are subject to availability at the time; we apologize for any inconvenienceWe do hope to welcome you back in the future.Best wishes,Kinga Jablonka, Quality Manager

Dear Olga, Many thanks for this high rating. We are happy we were able to cater to all your needs. Again, thank you very much. We look forward to the pleasure of seeing you again in the future. Kind regards, Kinga Jablonka, Quality Manager

Dear Liam, Thanks for your rating of our hotel. We are sorry that not everything was to your satisfaction. We would welcome your suggestions on how we could have improved your experience. We look forward to welcoming you back. Best regards, Kinga Jablonka, Quality Manager

Dear Goran, Thank you for such a kind review. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to seeing you again soon, Kind regards, Kinga Jablonka, Quality Manager