Indoor pool, outdoor pool, sun loungers

Reviews of Hotel Helios Lloret

4 out of 5
Hotel Helios Lloret
Avinguda de Just Marles Vilarrodona, 29, Lloret de Mar

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 208 reviews" "
Rating 8 - Good. 75 out of 208 reviews" "
Rating 6 - Okay. 20 out of 208 reviews" "
Rating 4 - Poor. 14 out of 208 reviews" "
Rating 2 - Terrible. 1 out of 208 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for out of season break.
Amazing heated covered pool. Helpful staff. Convenient for seafront and lots of good restaurants. Parking was in underground carpark opposite. Spaces really tight and had three different attempts before finding one that was allocated to hotel and just only Got car in it.
Stayed 2 nights in Nov 2022

10/10 Excellent

john

Stayed 7 nights in Aug 2022

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saints
Rugby week in lloret
Stayed 6 nights in Jun 2022

10/10 Excellent

saundrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Room was a good size, but the bathrooms are bit outdated, shower was leaking. Cleanliness could be better!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect 100 m to bus station and 100 m to beach
Stayed 3 nights in Oct 2019
Response from Javier Martín - Reservations Manager on Oct 17, 2019
Dear guest, Many thanks for your positive feedback! We look forward to meet you again soon. Best regards,

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best central hotel in lloret de mar
Second time staying at this hotel and will be definitely be booking here again. From check in we was welcomed into the hotel by the friendly hotel reception team, and was given all the information for the hotel with a clear explanation. Even the hotel cleaning staff were very polite and rooms were cleaned to a high standard. It was my sisters birthday and she came back into the room to find a card and present from the hotel team, this was very much appreciated
Stayed 3 nights in Sep 2019
Response from Operations Manager on Oct 4, 2019
Dear Mr Christopher: First of all, thank you very much for your comment. We are delightful to hear that you have spent such a wonderful stay with us. I will share your opinion with all my colleagues who will appreciate how they got their goal which is offer great experiences to all our customers. It Will be a great pleasure to welcome you again soon. Yours sincerely, Sara Regueiro -

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Helios
Went here last minute. First impressions was there are a lot of discos around it and a few prostitutes but dont let that put you off. Inside its beautiful. We were on the 2nd floor and the room had been refurbished to a high standard. The meals are devine. All sorts on choice. The pool and bar area are perfect. I would go back
Stayed 4 nights in Sep 2019
Response from Javier Martín - Reservations Manager on Sep 24, 2019
Dear Julie, Many thanks for your positive feedback. We really appreciate it! We hope to welcome you again soon. Best regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and close to everything. Beach 200yrds away also got a complimentary glass of champagne on arrival. Very good value for money
Stayed 4 nights in Sep 2019
Response from Javier Martín - Reservations Manager on Sep 17, 2019
Dear guest, Many thanks for your comments. It is highly appreciated. We look forward to welcome you again soon! Best regards,

10/10 Excellent

Mirela Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were nice and food was good but I would NOT recommend staying here unless you want to party and DON'T need to sleep until 6 a.m. The street noise is awful between the music, road sweepers, lorries collected glass bottles which makes the loudest smashing sound, people singing and banging and I could go on. Also watch out for pick pockets, happened to one of our group in a supermarket and she never realised as one lady caused a distraction then another person must steal from your bag. So watch out.
Stayed 10 nights in Aug 2019
Response from Operations Manager on Aug 20, 2019
Dear Guest: Thank you for your comment. We are very sorry that your stay was not satisfactory. We are looking for ways to minimize the impacts caused by noise. We hope you came back and try our rooms by the pool more calm. We are sad that Lloret has gotten such a bad impression from you since it is a favorite holiday destination for many people. We understand that the city does not always meet everyone's expectations. We hope your give us a second chance, maybe out of the high season, so we can show you how wonderful can be our city nad how lovely is our Hotel. Your sincerely, Sara Regueiro

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2019
Response from Javier Martín - Reservations Manager on Aug 7, 2019
¡Muchas gracias por su valoración! Le esperamos con los brazos abiertos para la próxima ocasión. Saludos cordiales,

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel The Highlight
Overall, the hotel and staff were brilliant. VEry clean, nice food and very attentive staff. Outside of the hotel, there were both positives and Negatives. The Beach and bars/ restaurants were fantastic, however the local authorities (Police) were a nightmare, physically assaulting holiday makers without substantial reason for doing so. As a whole, the hotel is the highlight of the area.
Stayed 3 nights in Jun 2019
Response from Javier Martín on Jul 4, 2019
Dear Samuel, Thank you very much for your positive assessment. We are really happy that you enjoyed your stay with us. The entire team of the Hotel Helios Lloret sends you a warm greeting and we hope to see you on another occasion. Best regards, Javier Martín Reservations Department

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from General Manager on Jun 29, 2019
Dear guest, Thank you very much for your review. We will be pleased to welcome you back soon s Yours sincerely. Antonio Casals

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in the area, we stayed for the rugby at nearby Perpingnan
Stayed 4 nights in Jun 2019
Response from Operations Manager on Jun 25, 2019
Dear Mr. Sam: Thank you so much for your kind comment. We would love to welcome you back soon. Sara Regueiro

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

BRIAN, St helens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby weekend in lloret for the catalan game in fr
Good location good breakfast 2 mins to beach would definitely stay again
Stayed 3 nights in Apr 2019
Response from Antonio Canals on Apr 10, 2019
Dear guest, Thank you very much for your review. We are happy to read your words as our goal is to give the most enjoyable experience. We hope to welcome you back son. Yours faithfully.

8/10 Good

Yoonster, Bronx

Liked: Cleanliness
Receptions could be more friendly. must climb steps to enter hotel and there is noone can help carry heavy luggage.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with central location
Hotel is located centrally and very close to the beach, however we were surprised to find little noise from the street - the balcony doors are well sound-proofed. We stayed on a bed and breakfast basis and found a great selection at breakfast. The rooms were immaculately cleaned and when our fridge was not working it was mended immediately. The only fault we had was the lack of sunbeds but if you are up and about early this is not a problem.
Stayed 3 nights in Jul 2018
Response from Miguel S on Aug 7, 2018
Dear Gest, Thank you so much for taking the time to post a review of your recent stay. We are aware of the sunbed's problem and try to search ways to amend this issue. We are delighted you enjoyed so much your time with us. We hope the HOTEL HELIOS LLORET will be top of your list when you are planning your next visit to Lloret and on that occasion, it will be our great pleasure to welcome you back to the hotel. Yours sincerely .Miguel S-Customer Relations manager

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
June 18
Not a bad hotel for the money not much sun on the swimming pool though
Stayed 6 nights in Jun 2018
Response from Miguel S on Jul 6, 2018
Dear Ross, Thank you so much for taking the time to post a review of your recent stay. We hope the HOTEL HELIOS LLORET will be top of your list when you are planning your next visit to Lloret and on that occasion, it will be our great pleasure to welcome you back to the hotel. Yours sincerely . Miguel S Customer Relations manager

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good I will see You again.
Wonderful stay
Stayed 4 nights in May 2018
Response from Cristina R. on Aug 25, 2018
Dear Mr. Philip, Thank you so much for taking the time to post a review of your stay. We are delighted you enjoyed so much your time with us. It will be a pleasure to welcome you back to the hotel. Yours sincerely, Cristina R.- Booking Department

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2018

8/10 Good

Linda A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michelle, Yorkshire

Liked: Cleanliness, staff & service
early season Helios
Good hotel for centre of activities, bit close to clubs but ok on back side , Food was disappointing, bland and similar most nights, buffet style. Good clean, service and bar good with indoor pool, free wifi with code.
Response from Miguel Sanz on Apr 7, 2017
Dear Mivhelle, Really sorry to hear you were disappointed by our buffet. We are taking measures to improve the variety and quality of our gastronomy. I hope you give us the chance to change your mind about this issue the next time you visit LLoret. It would be a pleasure to receive you again. Best regards

8/10 Good

Christopher, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
More like a 3* hotel its OK for a few nights.
It is in the main club district and so very noisy- OK if your a good sleeper. the hotel was clean and well kept but i think it could do with a revamp. The decor and facilities make it more a 3* hotel in my opinion. The beds were very firm not comfortable- We only stayed a few nights so didn't mind too much. Food wise on the first night we went later on the food was shocking and perhaps as we had went later on. The next might we went earlier and the food was a bit better still not what i would expect more like 2* hotel quality.(I'm not a picky eater and don't have unreasonably high standards) The breakfast's were great on both days.

10/10 Excellent

Tom, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V good
V good

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 10 nights in Jul 2023

6/10 Okay

Didier

Stayed 4 nights in May 2023

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno confortevole
Ottimo soggiorno stanza ampia e confertevole pulita bagno con doccia ampia e bidè colazione buona, posizione ottima per raggiungere il centro e la spiaggia vicino alla stazione degli autobus per raggiungere Barcellona in 1 ora.
Stayed 2 nights in Apr 2023

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A venir
Bon séjour personnel accueillant repas bien servi sur petit assiette à volonté repas différent tous les soirs séjour de 5 jours plage à 3 minutes
Stayed 4 nights in Aug 2022

10/10 Excellent

Luca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente, inservienti addette alle pulzie professionali, veloci e sempre puntuali. Hotel nel complesso molto curato e pulito di fatti è la seconda volta che ci torno, stanza dotata di ogni comfort per un breve pernottamento nel nostro caso di 8 giorni. Grazie a tutti Luca e Samantha
Stayed 7 nights in Aug 2022

10/10 Excellent

juan miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DE LUJO
La estancia ha ido fenomenal, un hotel muy recomendable, el servicio muy amable, tanto en recepción como en comedor, una mención especial a la directora de sala, un pequeño problema que tuvimos fue resuelto con celeridad, y muy amables, reitero, un 10 para todo el equipo.
Stayed 4 nights in Aug 2022

10/10 Excellent

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le sejour était très agréable. Un personnel serviable et à l'écoute. J'ai même eu droit une bouteille de Champagne pour mon anniversaire. Les chambres étaient très propres. Très bons budgets au petit déjeuner et dîner. On y retournera
Stayed 14 nights in Aug 2022

6/10 Okay

Natalia

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist super , schön , sauber alles nur die Umgebung ist sehr laut die partymeile ist direkt da. Man hat sehr viele junge im Hotel die laut Musik hören und so. Wär einen leichten schlaf hat ist das Hotel falsch im Sommer .
Stayed 6 nights in Aug 2022

10/10 Excellent

Hadi

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Alles war Top
Stayed 7 nights in Jul 2022

4/10 Poor

Florimond

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accueil froid et nourriture pas terrible c est dommage
Stayed 4 nights in Jul 2022

10/10 Excellent

Mauro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bellissimo camere ampie anche il bagno unica pecca che manca il bidet, la colazione e la cena molto buona vicino alla spiaggia e alle discoteche a lloret de mar si fa bardoria tutta notte noi abbiamo riposato bene comunque
Stayed 3 nights in Jul 2022

4/10 Poor

Jóna Þorgerður

Stayed 4 nights in Jul 2022

8/10 Good

Nicolas

Stayed 2 nights in Jul 2022

10/10 Excellent

Patrick

Stayed 3 nights in Jul 2022

8/10 Good

Bjørn Åge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Salli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotellikokemus
Huone oli siisti, moderni ja tilava. Hotellin sijainti on loistava, kaikki tarpeellinen (kaupat, ravintolat, ranta jne.) löytyvät läheltä. Keskeisen sijainnin takia kadun puoleiseen huoneeseen saattaa kuulua kadulta ääniä ilta/yöaikaan.
Stayed 7 nights in Jun 2022

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

GAILLARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcte
Hôtel avec balcon très bruyant
Stayed 1 night in Jun 2022

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort et situation géographique
Hôtel très confortable et bien situé près des plages. Belle chambre et joli piscine. Seul côté négatif, l'absence de parking, et le coût du parking municipal situé à 2' de l'hôtel nous a couté 70€ pour trois nuits !! ce qui est assez prohibitif.
Stayed 3 nights in May 2022

10/10 Excellent

Mike

Stayed 4 nights in May 2022