Outdoor pool, sun loungers

Reviews of Augustus

4 out of 5
Augustus
Avinguda Diputació, 190, Cambrils

Reviews

8.2

Very Good

Rating 10 - Excellent. 147 out of 425 reviews" "
Rating 8 - Good. 180 out of 425 reviews" "
Rating 6 - Okay. 78 out of 425 reviews" "
Rating 4 - Poor. 19 out of 425 reviews" "
Rating 2 - Terrible. 1 out of 425 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Suzanne

Liked: Cleanliness
Na
Stayed 7 nights in Apr 2024
Response from Public Relations of the Hotel on Apr 18, 2024
Suzanne, thank you very much for sharing your score. Best regards.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean and lovely pool area right next to the beach. Great choice of food at every sitting. Supermarket across the road for drinks. Ideal for bike hiring and walking into salou 1 mile or Cambrils 3 miles on safe path along the beach.
Stayed 6 nights in Apr 2024
Response from Public Relations of the Hotel on Apr 15, 2024
Jason, we're pleased to read that you've enjoyed our great location and the good selection of our food. Thank you very much for sharing your comment. We hope to welcome you again in the future. Best regards.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view holiday
Great location, close to everything. Perfect family holiday.
Stayed 6 nights in Oct 2023
Response from Public Relations of the Hotel on Nov 3, 2023
Anita, we are glad to read that you and your family had a happy holiday at our hotel and that you've enjoyed our great location. Thank you very much for sharing your comment and we hope to welcome you again. Best regards.

8/10 Good

Lisa

Liked: Cleanliness
Location was great hotel was nice would stay again didn't like breakfast would book room only next time.
Stayed 1 night in Oct 2023
Response from Public Relations of the Hotel on Oct 31, 2023
Lisa, We're pleased to read that our hotel is nice and that you've enjoyed our great location. We are sorry to hear that you did not like the breakfast.Thank you very much for sharing your comment and we hope to welcome you again. Best regards.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Public Relations of the Hotel on Oct 25, 2023
Lisa, thank you very much for sharing your score. We hope you choose us again in the future. Best regards.

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Public Relations of the Hotel on Oct 18, 2023
Kent, thank you very much for sharing your score. We hope you choose us again in the future. Best regards.

8/10 Good

Hugh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff worked so hard. Friendly, super clean hotel and pool area. Amazing really. Entertainment was great. The only thing is the air conditioning. You are forced as a guest to tolerate 24 degrees Celsius in your room. They have a strict policy about this according to maintenance and front desk. They will not decrease the temperature for the guests. Unfortunately our room had all sun exposure all day, So the coldest our room would get was 25 degrees Celsius. First 2 days I left the patio door open at night to cool off the room, but unfortunately I eaten by mosquitos, which then had a severe allergic reaction to so ended up on antihistamines pills and creams. The heat in the room just aggravated the inflammation. Hence asked twice to have them lower the temperature in the room, maintenance said they could to our section of the hotel but needed permission. Needless to say nothing was done. So great hotel, just a warning to people that are heat sensitive, do NOT stay here. I spent 5 days in absolute discomfort, the saving grace is the pool which is slightly cold, but a God send when your overheating in the room.
Stayed 7 nights in Sep 2023
Response from Public Relations of the Hotel on Oct 18, 2023
Hugh, we are sorry that your stay was not completely satisfactory due to the temperature of the air conditioning. We are sorry to hear that you were hot and that you were bitten by mosquitoes. The Spanish Government has stipulated the maximum at which air conditioners should be set to save energy.We are glad that you felt well looked after by our staff and that you enjoyed the entertainment. Thank you very much for sharing your comment. Best regards.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t book if English - they won’t like you!
Booked 2 double beds. Got given 2 singles on check in. Took a lot for them to give us the room we had booked. Very rude staff. Language barrier was an issue in all departments. No kettle in room and no option to rent one so we had to ask for hot water from the bar staff once a day to make babies bottles (7 month old). Massive issue to bar staff and it was noticeable very very grumpy when we asked. Good location with bars and restaurants close by. Check out we didn’t even get asked if we had a nice stay. I get the feeling they don’t like English guests here.
Stayed 5 nights in Sep 2023
Response from Public Relations of the Hotel on Oct 18, 2023
Dear Guest, we are sorry to hear that your stay at our hotel was not as comfortable and pleasant as you expected. We welcome guests from many countries to our hotel and all our staff work hard to make you feel comfortable in our hotel. We deeply regret that you did not feel comfortable. Thank you for your comment. Best regards.

6/10 Okay

Kevin

Firstly, the property is on the beach which is fantastic but I would say it is much closer to Salou than Cambrils and there is a big difference in areas especially whem you get to Cambrils harbour etc. The reception staff were lovely as was the lady behind the pool bar.However for a property to have 320 rooms the pool experience wasnt great and completely over crowded as well as people can access from beach who didnt have bands so we had no chance of getting a loungers- the pool is way too small for size of peoperty. Because of this we went to cambrils beach one day and then the waterpark the other day which was fantastic. My only other niggle was breakfast and again due to volume of people the noise attack on your senses in the morning was immense. The food itself was fine and again staff were good but just not a pleasant morning experience. Okay for 3 day bresk but couldnt do any longer.
Stayed 3 nights in Jul 2023
Response from Public Relations of the Hotel on Jul 6, 2023
Kevin, we are very happy that you felt well cared for by our staff. We apologise for the inconvenience caused by the noise. We take note of your suggestion.Thank you for your comment. Best regards.

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Public Relations of the Hotel on Jun 21, 2023
Silvia, muchas gracias por compartir tu excelente valoración y por elegirnos. Recibe un saludo cordial.

10/10 Excellent

Sharon

Stayed 3 nights in May 2023
Response from Public Relations of the Hotel on Jun 15, 2023
Sharon, thank you very much for sharing your score. We hope you choose us again in the future. Best regards.

8/10 Good

Sandra

Stayed 1 night in Jun 2023
Response from Public Relations of the Hotel on Jun 30, 2023
Muchas gracias Sandra, por compartir tu valoración y por elegirnos. Saludos cordiales.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023
Response from Public Relations of the Hotel on Jun 7, 2023
John, thank you for sharing your score and for trusting the Augustus hotel. Bes regards.

8/10 Good

Klaudia

Traveled with partner
Liked: Cleanliness, staff & service
We stayed at Augustus hotel for 3 nights in May. Overall the experience was ok. Reus airport is only about 15 minutes drive away. Centre of Salou is about 20 minute walk from the hotel. The rooms are very outdated for a 4* hotel. No pool or beach towels which I found surprising for a 4* hotel. Breakfast options were good, just a standard continental breakfast. Alcohol and drink options in the bar were great, and priced very reasonably.
Stayed 3 nights in May 2023
Response from Public Relations of the Hotel on May 15, 2023
Klaudia, thank you for sharing your feedback about your recent stay at the hotel. We take note of your remarks and we'll try to improve our service and facilities in the future. Best regards.

10/10 Excellent

dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was great right on the water. The hotel was clean and there was a bus stop right in front that takes you to Barcelona, Tarragona etc. as well as dining. Maybe check in process is cumbersome and I think one of their passport readers wasn't working.
Stayed 5 nights in Apr 2023
Response from Public Relations of the Hotel on Apr 13, 2023
Dan, we are glad that you enjoyed your stay at our hotel and that you liked the view.Thank you very much for your comments, they help us to continue improving our service. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Public Relations of the Hotel on Oct 10, 2022
Estimad@ Cliente, muchas gracias por tu valoración y por elegirnos. Que tengas un buen día. Saludos cordiales.

10/10 Excellent

Pak Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and great location. Breakfast buffet is very good with many selections. I can’t ask for me with the price we paid
Stayed 1 night in Oct 2022
Response from Public Relations of the Hotel on Oct 5, 2022
Dear Park Ling, we're pleased to read that you enjoyed our delicious breakfasts and that you liked our great location. Thank you for sharing your comment. We hope you come again soon. Have a nice day. Best regards.

10/10 Excellent

Denis

Stayed 1 night in Jun 2022
Response from Public Relations of the Hotel on Jun 22, 2022
Muchas gracias Denis, por tu excelente valoración de nuestro hotel. Esperamos recibirte de nuevo. Que tengas un buen día. Cordial saludo.

8/10 Good

John

Stayed 7 nights in Apr 2022
Response from Public Relations of the Hotel on May 11, 2022
Dear John, thank you for sharing your score. We hope you choose us again in the future. Have a nice day. Best regards.

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service helped improve experience
it was ok, but i had paid for one bed and they didnt accommodate so my husband and i had 2 twin beds. I even had called in advance. Also pool view is the same as standard so i paid more for not much of a difference. The beds are hard and the parking is expensive. Everything was redeemed because of the staff - they were awesome.
Stayed 3 nights in Apr 2022
Response from Public Relations of the Hotel on May 6, 2022
Dear Daniela, We regret that we were unable to accommodate your request for a double bed. We apologize. We are very happy that you felt well cared for by our staff. Thank you for your comment. Have a nice day. Best regards.

10/10 Excellent

di

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved it here .it was a great surprise for all the family.will definitely return
Stayed 1 night in Apr 2022
Response from Public Relations of the Hotel on May 6, 2022
Dear Customer, we’re happy that our hotel was a surprise for you and that you enjoyed your stay with us.Thank you for sharing your comment. We hope you choose us again in the future. Have a nice day. Best regards.

8/10 Good

Jurgita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly hotel, ideal location, clean and modern, good breakfast. We feel very safe inside. Only one negative point- majority of the staff doesn’t speak English, only Spanish or French. On the Monday night it was a Quiz but unfortunately kids couldn’t participate because of the language barrier. Other wise I would recommend this hotel.
Stayed 3 nights in Apr 2022
Response from Public Relations of the Hotel on May 6, 2022
Dear Jurgita, We are glad that you enjoyed your stay at our hotel and that you liked our location. Thank you for giving us tips to improve and for your comment. Have a nice day. Best regards.

4/10 Poor

Adriana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the staff in reception was rude and no helpfull
Stayed 3 nights in Apr 2022
Response from Public Relations of the Hotel on May 6, 2022
Dear Adriana, we regret that you didn't feel well attended by our reception staff, we apologize. Have a nice day. Best regards.

8/10 Good

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. But around the pool a particular lifeguard was not nice whatsoever. It was actually like he was a bully.
Stayed 6 nights in Apr 2022
Response from Public Relations of the Hotel on May 6, 2022
Dear Philomena, we're glad you liked our hotel. We take note of your opinion about our lifeguard. Thank you for sharing your comment and for choosing us. Have a nice day. Best regards.

8/10 Good

Przemek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
The hotel located next to the sea is clean and well maintained. Staff friendly and helpful.
Stayed 3 nights in Oct 2021

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
A hotel with numerous rooms with a lovely view we had the view of the road! Booked the more expensive of
Stayed 2 nights in Jun 2021
Response from Public Relations of the Hotel on Jul 6, 2021
Tracey, we're sorry you didn't feel comfortable with the room, we sincerely apologize. Thank you very much for your comment. Best regards.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Public Relations of the Hotel on Aug 7, 2020
Apreciado Cliente, muchas gracias por su puntuación. Cordial saludo.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
The best value for money hotel I've stayed in so far. Very good quality and cheap too. Parking is 11 euro though per day which is a bit pricey out of season.
Stayed 1 night in Oct 2019
Response from Public Relations of the Hotel on Nov 5, 2019
Dear Craig, thank you for sharing your comment. We're pleased to read that you enjoyed the excellent value for money of our hotel. We take note of your remarks. We hope you choose us again in the future. Best regards.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Stayed 1 night in Oct 2019
Response from Public Relations of the Hotel on Oct 25, 2019
Dear Gloria, thank you for sharing your comment and for recommending us. We hope you come again soon. Best regards.

8/10 Good

Vicki, Toronto

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location on the shore of the Mediterranean and with a lovely pool. Very crowded though especially at breakfast. Staff were great.
Stayed 1 night in Sep 2019
Response from Public Relations of the Hotel on Oct 3, 2019
Dear Vicki, thanks for sharing your opinión. We're pleased to read that our staff is very nice and that you've enjoyed the great location of the hotel. We take note of your remarks. We hope to welcome you again. Best regards.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were given a room on the first floor facing the main road. The noise was constant throughout the night. Adults and small children running up and down screaming along the hallway up to 1am. The walls are paper thin we could hear very loud snoring on one side, a baby crying on the other and someone walking around all night in what sounded like high heels. The noise from outside the front is the same, people coming in from nights out, coaches, motorbikes, scooters etc. We asked for a change of room and were offered one on the same floor just a bit further along .But we refused that and decided to stay put as it was not a good alternative, as it was just as noisy. The room, shower and cleanliness are good with nice décor in the room. The breakfast in the restaurant is very good as there is everything you might need to eat or drink in there. BUT you will need ear muffs in there and be able to swerve around people as it is like a cattle market..
Stayed 7 nights in Sep 2019
Response from Public Relations of the Hotel on Sep 25, 2019
Dear Customer, thank you for sharing your comment. We're pleased to read that you’ve enjoyed our good breakfast and liked the room. We apologize for any inconvenience caused by the noise in our hotel. We take note of your valuation that helps us improve. Every year, we modernize our facilities so that customers are comfortable. Have nice day. Best regards.

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Public Relations of the Hotel on Sep 25, 2019
Apreciado Cliente, muchas gracias por compartir su valoración. Un saludo cordial.

8/10 Good

Darin

Liked: Staff & service, property conditions & facilities
On the beach, good buffett
The Air conditioning was pretty weak. The Buffett can get very crowded at peak times. The food was good and had a lot of selection. Easy outside parking across the street. Right on the beach, plenty of places to eat and get drinks right on the beach in front of the hotel. The rooms were nice, and have balconies. The bed and pillows were not very comfortable but they are built for withstanding wet people and kids and swimsuits.
Stayed 1 night in Aug 2019
Response from Public Relations of the Hotel on Aug 27, 2019
Dear Darin, we're pleased to read that you enjoyed your stay with us. We appreciate your feedback and wish you a good day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome family vacation
Had a great time with the family.
Stayed 5 nights in Jun 2019
Response from Public Relations of the Hotel on Jul 10, 2019
Dear Client, thanks for sharing your opinion. We're pleased to read that you enjoyed your stay with us. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great for the beach,cycling ,walkingGreat
Stayed 2 nights in May 2019
Response from Public Relations of the Hotel on May 15, 2019
Dear guest, Thanks for sharing your opinión. We're pleased to read that you’ve enjoyed our location. Thank you for choosing us. Have a nice day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the right price for the location! Half board is the way to go.
Stayed 3 nights in Apr 2019
Response from Public Relations of the Hotel on May 7, 2019
Dear customer, thanks for sharing your opinión with us. We're pleased to read that you've enjoyed our location and the price of our hotel. Have a nice day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Katherine Wenderdel on Nov 13, 2018
Thanks for staying with us

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Katherine Wenderdel on Nov 13, 2018
Thanks for staying with us

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Sep 2018
Response from Katherine Wenderdel on Nov 13, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Akos

Liked: Cleanliness, property conditions & facilities
Hotel in great location but overly busy
Great location next to the beach. Hotel is crowded and noisy, you have to wait in queue in the restaurant just to get in, then another line for fresh food... Swimming pool and sun bathing area is just too small for such a big hotel....Expect entertainment program until 11:30 late night which can be disturbing if you travel with young children. Otherwise it is clean and close to attractions.
Stayed 4 nights in Aug 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on a great site
I asked for a sea view room - perfect. A little noise from next door hotel but the stay was perfect fo us and we would re ommend the hotel to friends.
Stayed 1 night in Jun 2018

8/10 Good

Dairis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Augustus / Salou
The hotel is in good condition, nice pool. The breakfast and dinner is nice, enough to choose. Good stay overall. Would recommend.
Stayed 3 nights in Jun 2018

6/10 Okay

Giri

Liked: Cleanliness
Disliked: Staff & service
Average hotel
I have booked Sea front but was offered pool view, no air condition until June, staff mentioned as it is hotel's policy. Beware of full/half board, don't even expect glass of water you have to pay for it. Couldn't stay 3 nights so we checked-out after 1 night and booked an apartment in different location.
Stayed 3 nights in Apr 2018

6/10 Okay

dustin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent place. Some workers were rude and short.
I would rec to friends because price and location are great. The restaurant across the street is amazing and the lady who runs it is a hoot!
Stayed 1 night in Oct 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sun and r and r
Very clean rooms great shower fab poolview staff very friendly great stay in this hotel and its away from all the hussle and bussel of salou but not to far only a nice walk or short bus ride bus stop outside frontdoor
Stayed 7 nights in Sep 2017

8/10 Good

Neil

Liked: Staff & service
Family Holiday
Overall our stay at the Augustus Hotel was good. Better suited for families with small kids. Having to pay for a weeks parking at 11 Euro a day was painfull.
Stayed 7 nights in Jul 2017