Outdoor pool, sun loungers

Reviews of 4R Salou Park Resort I

4 out of 5
4R Salou Park Resort I
C/ Amposta, 2, Salou

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 99 reviews" "
Rating 8 - Good. 47 out of 99 reviews" "
Rating 6 - Okay. 17 out of 99 reviews" "
Rating 4 - Poor. 11 out of 99 reviews" "
Rating 2 - Terrible. 4 out of 99 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Corneliu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 ⭐️ hotel -in need of improvements
Our stay-room with seaside view for 10 nights as a family with child, half board meals a. Check in was not at the best customer service as communication is not a skill the reception has- Wi-Fi codes were not provided, asked for booking email as they did not had it, parking not provided as it said was full at 10 am .After we had to go round the area and couldn’t find a parking spot a different receptionist said parking was available-an hour later and asked to pay €150 - €15 a night not €12 as website advised.We were told to go and eat somewhere else as we missed the dinner - until 9.30 pm. Our room was not what we were expecting, bathroom had a lot of issues- shower door not Closing, water not running down as full with dirt, toilet seat moving and dirty toilet. At the entry room door was a metal coming out - had reported it but even after 10 days nothing was done about it, we happed to hurt ourselves a few times as sharp.One of the bed was in no condition to sleep -hard and noisy with every movement.On a positive note we had the best seaside view - spectacular. Next day I had a chat with Louis the hotel manager about our 20 hours experience and he was very helpful and changed the bed and provided a receipt for the parking. The swimming pool is lovely but the sun-beds are not accessible - towels on. With the meals it’s at set times / buffet , repetitive menu, no drinks offered -extra charges. Cleaning is poor- no hovering but moping only floor. Will not return .
Stayed 10 nights in Jul 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in at 2am for a 1 night stay, managed to secure a late checkout even that close to the time. Room was on the top floor facing the sea. Amazing!
Stayed 1 night in Jun 2023

2/10 Terrible

Nicolas, Richelieu

Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

jenna

Stayed 7 nights in Jul 2022

10/10 Excellent

Yilbert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2022

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal base and did the job. Clean and tidy.
2nd time staying at the Salou park. It did the job as we mainly used the hotel as a base. Buffet breakfast and dinner was ok. Bar was good, nice choice of drinks. Outdoor pool was a bit fresh, but it was October.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
There was no sun on the balcony not much food choice.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Sep 2019

6/10 Okay

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Not 4* can no longer recommend this hotel as all reviews show food here is a joke. Unless you eat half cooked bacon a and tray after tray of fried eggs and chucked together. Trays of food not being replaced quick enough. Plus you see this hotel with a pool bar it's bin closed for years how miss leading are the pictures when you are choosing accommodation. Lots of better hotels in the area. Any problems you bring to reception will be dealt with in the form of (I'll tell the manger)
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
I would not stay again
The only good thing about this hotel is its proximity to the beach. The rest is all bad or average. The food is of poor quality and unhealthy. They charge you for the fridge and the safe, something i have never seen in my entire life of travelling. Rooms are not cleaned properly.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
The pool and upper sun beds, entertainment was more kid based.
Stayed 7 nights in Jun 2019

4/10 Poor

Jay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
Hotel lobby and common spaces are beautiful but the actual rooms were marginal. Worst beds ever!!! Absolutely no parking. We had to go 5+ blocks away. They charged for safe, refrigerator and if available parking.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price . Good food and the area is pretty.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start-got woken up at 12.30am by drunken guy banging on our door-room phone not working so couldnt call reception. Went to complain and asked night porter to get security-none in the hotel-finally got him to phone police after arguing. My wife was shaken up-god knows if females on their own. No formal appology from the hotel. Definitely not a 4 star property-no tea-coffee in the room-15 euros a day to use hotel car park. Anyway the list goes on-would not recommend this hotel-the only good thing was the location.
Stayed 7 nights in May 2019
Response from Katya B on May 30, 2019
We apologize for the incident you have experienced. All your comments were transmitted to our management team and all necessary measures to enhance the service level will be taken. Best regards.

2/10 Terrible

Verified traveler

Stayed 8 nights in Apr 2019
Response from Katya B on May 3, 2019
Estimado Anonymous, Sentimos la mala experiencia que hayan tenido en nuestro hotel. Haremos todo lo posible para poder mejorar. Cordialmente

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great. The staff were extremely friendly and helpful. The only negative was that I couldn’t find info on what was/wasn’t included in full board prior to arrival. Basically, no drinks are included. Not even water.
Stayed 2 nights in Apr 2019
Response from Katya B on Apr 16, 2019
Thank your for having chosen our 4R Salou Park Resort and for your valuable review. It is very much appreciated.

8/10 Good

Delin

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Hotel was nice, some lovely rooms, some mediocre ones, I got the latter even though there was only a nominal difference in the price paid by my friend and I, reception explained this was because we had used different booking sites. Food was good, plenty of selection every day, no complaints there! we went off season so it was very quiet, nothing offered by way of entertainment, but there was a large party of senior citizens at the time so maybe they were catered to? Short walk to both beach and shops, (and Port a Ventura, during season!) I would certainly return here.
Stayed 3 nights in Mar 2019
Response from Katya B on Mar 18, 2019
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Amy, Birmingham UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet area
Nice quiet hotel 2 mins walk from small beach cove. Short walk away from main salou beach. Room was nice and spacious 3 beds (1double 2 single) in our standard room. Small patio with chairs also. Only downside to room is can hear toilets being flushed on rooms beside and above which are quite loud. Breakfast buffet was good with a lot of options avaliable Spa in the hotel was good too including steam room, sauna, ice bucket, hot swim pool, and various showers and settings worth it for the 2hours if raining outside. We didnt stay in for entertainment however had posters up for live music, and bingo and games throughoit the day. Hotel occupied by mostly spanish/french elderly but was a nice atmosphere and relaxing.
Stayed 4 nights in Apr 2018
Response from Katya on May 2, 2018
Dear Amy, Thank you for visiting us and for your valuable review. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Katia on May 2, 2018
Thank you for staying with us. Your evaluation is very important for us. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Frankie, Newcastle upon tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, near centre and sandy cove.
We arrived at the salou park 1 hotel early,and were surprised to find the room was ready. The balcony overlooked the pool,and the lovely sandy cove, which has a wooden walkway that leads to a long beach with sports. The town centre has everything you need for a lively holiday, or just a short walk away there is a quieter part with fountains and relaxing scenery.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

8/10 Good

Minny, hove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice,budget hotel,close to the beach
This hotel is nice,clean and only five minutes walking to the beach .We had only breakfast included and for that you have english or european option with plenty of coffee ,teas ,fresh fruits and sweets.There is self catering and you have possibility to chose what and how much you want.The hotel is very well located near to shops,restaurants,plenty of them and the seafront.We have had a very pleasant stay at this hotel .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities staff very helpful xx
Enjoyed a very chilled week in the sun with my 2 daughters who didn't want to come home.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
We spent 4 days of a 6 day trip to Salou in Port Aventura. I had read bad reviews of the Port Aventura hotels (long queues at reception, check in, breakfast) and I am glad to say we had none of that for a lower price a the Salou Park. Reception was always available and helpful. The hotel is also 20 seconds away from a bus stop for Barcelona, Port Aventura and other places, and close to both beaches in Salou. Breakfast was great in terms of quality and choice and always easy to find a spot in the restaurant at any time.

8/10 Good

Adrian, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half term trip to Salou
Stayed at the hotel for a family half term trip. Hotel staff very good and attentive. It was towards the end of the season so the resort and town were quiet.
Dear Adrian, Thank you for having chosen our 4R Salou Park Resort and for spending the time to share your experience. It is very encouraging receive such positive feedback. We look forward to welcoming you again for another great stay with us! Best regards, Katya, Customer Service, 4RHotels.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estimado Roman, Muchas gracias por valorar nuestros servicios. Apreciamos muchísimo su opinión. Un cordial saludo. Katya, Servicio de Atención al Cliente, 4RHotels.

10/10 Excellent

Shauna S.

Liked: Cleanliness, staff & service, room comfort
Ideal location, gorgeous hotel!
Our room had a stunning view of the ocean. We were in close proximity of bus stops, restaurants, pubs and clubs and the beach. The hotel itself was luxurious with clean, comfortable rooms. We will definitely stay here again!

10/10 Excellent

Gabby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet area but close to everything
Stayed for 5 nights in October with family. Booked a suite which was excellent with 2 rooms and large bathroom with modern walk in shower. Hotel and rooms were spotlessly clean and serviced every day. Food was excellent and varied. Have stayed several times before and will stay again in the future.

8/10 Good

Ronan , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, happy enough!
I took my two children (11 & 16) for 3 nights in late October. There's been a few dodgy reviews about this place but I found it grand apart from maybe a few things. Pros: Pools - there are two pools though only one was open but it was all that was needed off-season. However you will see women that shouldn't wear bikinis and men that shouldn't be smuggling small birds. Wifi - There is good wifi in the lobby and pool area. Bar - Good sized bar and good service, reasonably priced drinks aswell. Cons: Breakfast - Wasn't great. The kids hardly ate it. Definitely wouldn't be enjoyed by Irish or British people. I ate it cos I'm a hungry hoor and it was free. Wifi - Poor wifi in our room. We named an area of our room "Wifi Corner" as it was the only place you could get it, if you stood on a chair and said a prayer to the Wifi God. Sound insulation between rooms - I have no desire to listen to the person next door peeing. When I say person, it could have been a horse, your man went on that long.......

6/10 Okay

Natalia

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Stéphanie

Traveled with partner
Liked: Amenities, property conditions & facilities
Hôtel très bien situé face à la mer et près des commerces et animations (discothèque) pour les jeunes. Une fois arrivée plus besoin du véhicule. Plage très agréable. Chambre assez sympa. Dommage cette pente pour repartir a l'hôtel et seulement 2 ascenseurs c'est un peu juste pour l'ensemble hôtelier. Buffet du soir bon. Lit fait tout les jours. Nous sommes contents de nos 10 jours au sein de cet hôtel
Stayed 10 nights in Aug 2023

4/10 Poor

naoual

Traveled with family
Disliked: Cleanliness, staff & service
hôtel bien situé
Stayed 7 nights in Aug 2023

2/10 Terrible

Trausti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health and Safety Hazard
Planned to stay two nights, ended up having to move hotels the day after because of mold in this hotel. Rooms smell like bleach as they are defiantly trying to hide what's in the rooms. I walked into the hotel healthy woke up sick and ended up at the hospital later that day and now 6 days later I'm still trying to get over the breathing problems I got after less then 24 hours at this hotel. Please stay away until they have fully refurbished the hotel and cleaned out all the mold. The owner has a copy of my doctors report and the hotel staff was not very helpful when I came to them with my problems.
Stayed 2 nights in Aug 2023

10/10 Excellent

Domenik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv überrascht. Preis Leistung hat hier einfach mehr als gestimmt. Lediglich das Parkhaus ist etwas schwierig zu „handhaben“ gewesen
Stayed 6 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel en general. En recepción nos tocó un poco de todo. Las chicas muy amables y atentas y por el contrario un chico moreno muy pasota, poco agradable y nada atento.
Stayed 2 nights in Jul 2023

6/10 Okay

Kasper

Stayed 6 nights in Jul 2023

8/10 Good

Yaneth

Disliked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

laurent roger claude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout

8/10 Good

Carsten

Stayed 1 night in May 2023

4/10 Poor

Daniel

Stayed 1 night in Apr 2023

8/10 Good

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
La habitación está muy bien, para tres personas un poquito pequeña, para dos estupenda. Todas las habitaciones tienen balcón amplio. El buffet bastante bueno, había pescados, carnes, verduras, frutas, dulces, y menú de niños. El gazpacho, mejillones, y otras comidas y postres que probamos buenísimos. Vimos que hay variedad de bebidas vegetales y leche en el desayuno, se deduce que tienen variedad de opciones de desayunos para celíacos, veganos, etc... Fues estresante el hecho de que se nos juntaba la hora de hacer el checkout con la hora de cierre del comedor para desayunar, o madrugas, o corres.
Stayed 1 night in Oct 2022

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Franco

Stayed 3 nights in Sep 2022

10/10 Excellent

Zeghoudi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Très agréable personnel au top
Stayed 5 nights in Aug 2022

8/10 Good

Alicia

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Rachel

Stayed 7 nights in Jul 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy recomendable.
Hotel cómodo. Bien situado Personal muy amable Una pega: Debería haber alguien encargado de que se cumplan las normas en la piscina. Tema hinchables molestan. No den permitir que la gente se tire desde la cascada.
Stayed 2 nights in Jul 2022