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Reviews of Ona Suites Salou

3.5 out of 5
Ona Suites Salou
Carrer de Berlin, 5, Salou

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 68 reviews" "
Rating 8 - Good. 34 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023
Response from Ona Suites Salou on Apr 28, 2023
Hello Mark,Thank you for such a positive review.We are pleased to know that you had a good stay with us.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Ona Suites Salou

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Check in was a nightmare, were told we hadn't a booking nd sent to another complex, but for the fact we had a friend in salou that spoke Spanish we'd still be walking around. Finally got keys after about 5hrs nd next morning same staff member was on, no apologies from him, still trying to say it was our fault nd didnt give right name nd just went on about money! Extremely disappointed, put a downer on our holiday from the start, wud never go back there nd wud not recommend it 😡
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Andrew, fife scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Spain
Right away I would recommend this hotel. Me and my wife stayed with my teenage daughter and her friend and it was ideal. Clean, kitchen was new pots pans all in very good condition.Bathroom nice had a shower and basin again looked new. Balcony was ideal. Great place to stay only two minutes for a welcoming beach and Main Street.
Stayed 5 nights in Jul 2018

8/10 Good

Semra, Australia

Liked: Cleanliness, property conditions & facilities
Great location
The best thing about this place is it’s proximity to the beach and shops/restaurants. It’s a short walk to the beautiful beach and there were always chairs and umbrellas for hire so it made for a very comfortable day out. The apartment is tiny. The pull out couch is not a pull out but rather a trundle so it’s more 2 singles rather than a double. There is no air conditioner ducting in the bedroom so it gets quite warm if the door is shut. The kitchen is very basic and washing machine is tiny but all functioned well for our 5 day stay. Wifi was terrible!!! Bathroom was also very small and water would go everywhere if you had a shower. It would have been good to have more bath towels. Bearing in mind that we were a family of 4 - it would have been the perfect size for a couple.
Stayed 5 nights in Jul 2018

10/10 Excellent

emma, b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment
Clean well equipped apartment. Friendly and helpful staff. Nice pool. Would definitely stay here again.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Very nice, quiet room

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Our family of 4 adults were a little cramped in this small room was tight as the boys had to sleep on sofa bed which took over the whole living area then there no more room so it would be perfect for 2 maybe 3 adults But location was great a block away from beach , shops and restaurants Parking is tough to find but if you are lucky you could rent a spot in basement for 12€ a day from building manager It's a beach town holiday

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually it am always satified with the sélection of hôtels ....but not that time....I advise the hôtel of our late arrival (spending our day at Por Aventura) book for 4 people, but no furnitures for the sofa, réception closed, nobody speaking english, lot of noise, no breakfast....) Will not come back...even very close to beach and park!

8/10 Good

Paul, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to lovely beach. Quiet family location. Although hotel is a little dated, apt/rooms are very clean with all the amenities. Staff at reception are very helpful. Very good value for money. Would return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing week
Good sized apartment, comfortable beds, well fitted kitchen (but no kettle), flat screen TV (but lacking English language programmes). Say they have wi-fi but it is not strong enough and does not reach rooms. Definitely needs sorting. Good location for short walk into town. Good food nearby, such as Temple Gate ( food and staff great) and a little further into town, the Dubliner. Apart from the few negatives with the apartment, enjoyed our stay and would book again.

10/10 Excellent

Virginia, Fredonia, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
This is the third time we have stayed here, so we really enjoy our stay

8/10 Good

ianmorton

Liked: Cleanliness, staff & service, room comfort
Great apartment
Worth 5 star rating but swimming pool was closed so only 4 star. The apartment itself was perfect and deserved a five star rating.

10/10 Excellent

rachkav

Liked: Cleanliness, staff & service, room comfort
excellant family holiday
Excellent hotel, fantastic pool, great location. would highly recommend this hotel to anyone

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments
The apartments are clean, well equipment, next to the beach and close to bus stops/station. Staff are friendly & helpful. Only con is the swimming pool is closed from end of September until 1st of June. It appeared to be the normal for all apartments in the area. If you fancy a change from Spanish restaurants try The American Dinner, excellent food & service.

8/10 Good

McHugh, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely hotel for all. we would go back.
This is a lovely hotel, needs a little updating style wise but that is the only thing. it is so close to everything, the beach is across the road, there is a supermarket a 2 minute walk away, (with loads of english foods) it has 2 pools a shallow one for kids, and a bigger one, everyone speaks english. loads of restaurants, and a McDonalds. You are so close to everything, port aventura theme park is a 5 minute ride on a bus, go karting, safari trail you are never stuck for something to do. In this hotel you are so close to everything but yet at night you do not hear a thing, you can sleep soundly. You do not need a car there is loads of public transport. We can not praise this hotel enough, we would go back, ( we didnt want to leave).

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Susanne

Traveled with family
Liked: Cleanliness, room comfort
Ostern in Salou
Das Apartment hat Alles was noetig ist fuer einen schoenen Aufenthalt. Die Kueche hat Toaster, Wasserkocher, Kochplatten, etc. Das Apartment war kuehl, aber es war Ostern. Das ist im Sommer sicher ein grosser Vorteil. Leider war der Pool noch gesperrt, aber das ist wohl ueberall um diese Jahreszeit noch so. Die Rezeptionistinnen waren sehr freundlich. Das Apartment ist sehr nah am Meer und Restaurants und Supermarkt gleich da. Der Strand ist wunderschoener Sand und sehr super schoen.
Stayed 4 nights in Apr 2023
Response from Ona Suites Salou on Jun 26, 2023
Hallo Susanne! Vielen Dank für deine Bewertung. Es freut uns, dass dir die Unterkunft und der Pool gefallen haben. Es freut uns sehr, dass dir unser Apartment und die Ausstattung gefallen haben. Wir sind stolz darauf, unseren Gästen eine komfortable Unterkunft in der Nähe des wunderschönen Strandes und der Restaurants zu bieten. Es tut uns leid, dass der Pool während deines Aufenthalts geschlossen war, aber wie du richtig bemerkt hast, ist dies in der Osterzeit üblich. Wir hoffen, dass du im Sommer wiederkommst, um den Pool und das kühle Apartment in vollen Zügen zu genießen. Vielen Dank auch für das Lob an unsere freundlichen Rezeptionistinnen.Wir wünschen dir noch einen schönen Tag!Ona Suites Salou

10/10 Excellent

BEATRIZ

Traveled with family
Liked: Cleanliness, room comfort
Apto.reformado y muy bien equipado.
Stayed 4 nights in Jun 2021
Response from Guest Experience Ona Hotels on Nov 9, 2022
¡Hola Beatriz!Muchas gracias por tu reseña, nos encanta saber que has disfrutado tu estadía. Nos esforzamos día a día para brindarle el mejor servicio a nuestros huéspedes y estamos muy contentos de saber que lo hemos cumplido contigo.Esperamos recibirte pronto nuevamente. ¡Saludos!

10/10 Excellent

Amal, Düsseldorf

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020

6/10 Okay

María Teresa

Liked: Room comfort
Disliked: Cleanliness, staff & service
Ona Suites Agosto 2019
Un apartamento bueno. Lo peor el sofá-cama. La de arriba tiene un pase,pero la de abajo es horrible.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Un endroit très propre très calme très joli dommage que la piscine n’était pas ouverte. Seul bémol le fait que le wifi était payant.
Stayed 3 nights in May 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

da mota

Appart très sympa et fonctionnel
Appart très sympa et fonctionnel situé à seulement 50 m de la plage, restos, boutiques.nous étions 2 adultes et 1 enfant avons passé un très bon séjour (3 nuits à salou)Belle chambre , bonne literie grande salle de bain et clim dans le salon et la chambre , piscine dans le complexe .seul Bemole seulement 10 transats pour 80 appartement çà fait juste
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon rapport qualité prix
Réception sommaire juste une personne qui ne comprend ni ne parle pas français et qui nous donne juste une enveloppe car le numéro de chambre et les clés, pas de communication possible, dommage. Gros problème d’odeur dans la salle de bain, limite supportable.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon hébergement à bon prix
J'ai apprécié les équipements ainsi que la fourniture du kit de bienvenue (liquide vaisselle, éponge, lessive). Il y a même une machine à laver ! Un peu juste pour 4 personnes mais les couchages sont assez confortables. Le ménage y est fait ainsi que les lits. Concernant Internet, le débit est un peu faible. L'emplacement de la résidence est idéale, proche du centre.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
Ok! Su sistema de checkin/out es un poco complicado - mientras no tengas ningun problema esta bien. Si te pasa algo, no hay nadie en la recepcion despues de las horas puestas. Contrario a los otros comentarios, el apartamento es bastante grande para alojar 4 adultos
Stayed 1 night in Sep 2017

8/10 Good

Mylene

Liked: Property conditions & facilities, room comfort
Deux journées de plage tres reposantes

2/10 Terrible

Alexis, Marseille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La déception
Appartement qui sent une odeur désagréable de renfermé... Chaîne de télévision espagnole pas de chaîne française... pas de WiFi...frigo ridicule... 360€ pour 2 nuits 2 adultes et 2 enfants c'est une escroquerie et ils vendent du rêve pour attirer des clients comme nous mais à l'arrivée c'est un cauchemar...

8/10 Good

Aleksejs

Liked: Cleanliness, staff & service, property conditions & facilities
Понравилось: Бассейн, до пляжа 5 минут, до автобусной остановки в ПортАвентура 5 минут. Отличное,ТИХОЕ место! Не понравилось: Были с двумя детьми 10 и 15 лет. Диван на котором предполагалось им спать стоял ПРЯМО напротив кондиционера!!! Пришлось диван передвигать в другую част комнаты. Сам диван, и особенно подушки не очень удобны. Больше одного человека на диване лучше не размещать.

4/10 Poor

Hannu M.

Disliked: Cleanliness, room comfort
Perheloma
Kohtalainen, hinta laatu-suhde ok. Huoneiden siivous puutteellista.

8/10 Good

Nils, Copenhagen

Liked: Cleanliness, staff & service
Enkelt og godt til prisen
Dancing at Spanish Open in Salou

10/10 Excellent

Estelle

Liked: Staff & service, property conditions & facilities, room comfort
Très bonne emplacement de l'hôtel ji retournée à seul défaut la wifi ne marche pas .

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities

8/10 Good

Harold, Barcelona

Liked: Cleanliness, room comfort
bien ubicado,la mejor la cocina equipada
En nuestra estancia Salou celebraba las fiestas de Jaume I así que disfrutamos un poco del mercadillo medieval y las representaciones de la época, aparte de las bonitas fuentes a lo largo del paseo Marítimo. El hotel ofrece la facilidad de una cocina equipada, que aún siendo pequeña tiene todo lo necesario. El hotel está ubicado muy cerca de la playa y de una buena oferta de restaurantes. La piscina al aire libre es el espacio más divertido para los niños, no obstante es el primer hotel en el que nos alojamos con piscina exterior y que rentan las tumbonas, :(

6/10 Okay

Anne Lise, Næstved

Liked: Room comfort
Vores sidste tur på egen hånd
Pool område under renovertion, ingen dundyne eneste rengøring var af håndvask. Kedelig møblering dårlig udstyret køkken ingen lys ved køkken vask og kogeplader det er ikke lige det man ser på foto der er nyt køkken stort køleskab med fryser Vi har været på novelty ca. 20 gange og der er ikke mange forandringer det skulle da lige være fjernsynet og prisen vi manglede også en markiser på altanen .alt i alt dårligt

8/10 Good

david, narbonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
port aventura
tres bien situer juste a coter de la plage te pas mal de restaurants a cote.appart plutot sympas et bien entretenu.correct.bien pour aller sur Salou par contre assez loin de port aventura.un gros bemol..pas de parking et obliger de se garer au alentour ou tout est payant et que pour 4H donc obliger d aller au parkmetre ts les 4 h sous peine d une amende cout entre 15 et 20 euros de parking par jour

8/10 Good

Vicente

Liked: Cleanliness, staff & service, room comfort

8/10 Good

juliette, cuq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Très bien

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances
nous sommes allées dans cet hôtel 4 jours pour profiter du parc de Portavenura qui est à 20 minutes en voiture. Cet hôtel est génial , la cambre est tout confort , le canapé lit est confortable , la salle de bain et propre il y a tout le nécessaire pour la cuisine même une machine a laver . La plage est à même pas 5 min . C'est une belle ville avec de bons restaurants . Les personnes y sont agréable

8/10 Good

Frédéric, Perpignan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port avantura
Bon confort dans cette appartement hôtel, chauffage avec des clim, heureusement l'isolation thermique n'est pas très bonne. Ballon électrique pour l'eau chaude un peu juste pour quatre, sinon le reste est très bien, et bon rapport qualité prix. Si je doit retourner dans la région je reprendrais le même logement.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Sympa, Appartement grand et tout équipé :)
Nous sommes allé à Salou pour le week-end du 29/30 malgré les prévisions de pluie. Nous ne regrettons rien. Même s'il y a eu beaucoup de pluie (d'ou ma note concernant le quartier un peu faible car pas mal de rue avaient du mal à évacuer l'eau), nous avons pu profiter de Port Aventura dont la plupart des attractions étaient ouvertes (Shambala, Dragon Khan, Furious Baco etc ...). Quand à l'hôtel, tout était propre et clean, il n'y a rien à signaler de plus et notre séjour s'est déroulé de la meilleure façon possible. Je recommande cet hôtel qui est en fait un appartement de 40m² tout équipé et avec une terrasse sympa!

8/10 Good

Carmen, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VISITA NOCTURNA INESPERADA
El apartamento es perfecto para una pareja, era muy acogedor, con todo lo necesario para cocinar, ducharse o lavar la ropa. La limpieza OK. No tendríamos queja salvo por un detalle: sobre las 22/23h esvuchamos un ruido en la puerta ¡¡A ALGUIEN LE HABÍAN DADO NUESTRO MISMO APARTAMENTO!! Con su llave alguien casi abre nuestra puerta. La pareja bajo a recepción y,suponemos, arregalaron el problema; pero nosotros no recibimos justificación ni disculpa hasta que lo comunicamos al marcharnos.