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Reviews of Palou Boutique Hotel

3 out of 5
Palou Boutique Hotel
Palou 15-17, Sant Pere de Ribes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 73 reviews" "
Rating 8 - Good. 22 out of 73 reviews" "
Rating 6 - Okay. 3 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paul was a wonderful host. He was incredibly helpful, even digging out an outlet converter when I thought mine didn't work. The Palou is charming and a very convenient walk within the town.
Stayed 4 nights in Nov 2022

10/10 Excellent

Sally

Stayed 1 night in Mar 2022

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty hotel. My wife and i would have loved to spend more time here, had we not had a flight to get to. We were made very welcome and comfortable. Will definitely like to come again.
Stayed 1 night in Nov 2021

4/10 Poor

Pinhas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay away
The room is fine. The hotel manager who gives all service is not a nice person. Unable to coffee he sent us to town. The area around the hotel is neglected. Not recommend
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Parking right in front of hotel. Didn't have breakfast so can comment.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personal service. Location was great in quiet little town.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Denise, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic hotel, genuine hosts, and wonderful stay!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
We had a problem finding the hotel as we were looking for the main image on the web site which showed rear of property. Having got past this minor problem however everything was really good. We had a great welcome and the owner booked us into a local restaurant for a fabulous evening meal. The hotel was very clean, stylish and well equipped - although I can’t recall if it had a tv in the room. We stayed there towards the end of a touring holiday travelling through both France and Spain and this was our favourite hotel of the whole trip.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Family Run Hotel
Great pool and outdoors areas with blossoming flowers and places to sit and lounge. Outstanding and personable service : kind, helpful, professional and reasonably priced. Good breakfast by the pool or indoors with homemade treats and freshly squeezed orange or tangerine juice. This hotel hearkens back to another era in all the best ways- gorgeous traditional Spanish tile and furnishings. Classic elegance (but with topnotch AC and Internet.) Pao - the manager whose family owns the hotel - was ever helpful, personable and present whenever we needed assistance. It feels like we actually got to know a new corner of the world vs some anonymous hotel chain.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel in quiet location and lovely rooms .owner very helpful and welcoming.not far from sitges with plenty of shops and restaurants
Stayed 1 night in May 2018

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel
The hotel room was lovely as was the entire property. We could meet other family on the patio, by the pool. Found a good restaurant nearby on Sunday night.
Stayed 1 night in Oct 2017

10/10 Excellent

Philip summers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
We made a late booking to stay the night before. On initial arrival the hotel was locked but eventually managed to contact them to check in as the only guests. Once checked in, hotel and staff were good. Room was good size, comfortable and clean. Breakfast was an additional cost to the booking but an amazing choice and highly recommended.
Stayed 1 night in Nov 2017
Response from Propietario on Jan 19, 2018
Dear Mr. Summers: Thank you for the time you have spent to share you stay at Palou boutique Hotel with us. We loved reading your words. Our daily job is to make that our costumers have unforgettable and comfortable stays. After a good rest...a good breakfast, made with ecological and proximity products and a lot of love. We hope to see you soon Kind Regards. Pau & Antonia

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, good for leisurely stay.
Good first impression: lovely furnishings, comfortable lounge area and courtesy bar, quick check in. Owner accompanied us to secure car park near by. Pretty spacious room but even the owner had difficulty trying to open/close the folding shower door which opened directly into the room. Large terrace with furniture, ideal for sundowner overlooking well kept pool and garden. Washbasin area in room had floor lifting due we suspect to water leaking from shower. Separate w.c. Good sized bed and lovely linen, towels and pillows. Very poor bedside and bathroom lighting, No shaving/make up mirror. Base of shower very slippy and no grab rail. Only one armchair for two people in very large room. Tricky door lock. Breakfast very impractical. It does not start until 9, so everyone arrived at once. The menu is very extensive and takes ages for everyone to order.The taster plate was unnecessary and time consuming as every item on it had to be explained to every table and it spoilt the appetite. We felt Pau had tried to do too much at the same time.My husband had finished his scrambled eggs before I got mine. He ordered his with beans, but was surprised to find the (jar) beans mixed in with the eggs. Not a good combination. Mine with shrimps was very salty. Pau was answering the phone and check outs as well as serve indoors and out. The lengthy time taken to have a simple breakfast of scrambled eggs meant we were late for our appointment in Barcelona. Hotel best for leisurely stays.
Stayed 1 night in Oct 2017

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, highly recommended!
Absolutely wonderful stay! If you're looking for a lovely room, brilliant hosts and an outstanding breakfast this hotel is for you. There is a pretty garden with a good sized pool for swimming, air con and a nice bathroom, free parking for the car and reliable wifi so for us, we couldn't have asked for more. Antonia's breakfast was unbeatable (every day a different delicious medley of appetisers on a slate before you order from a long list of hot and cold breakfast options) and Pau was always around to help us with everything from tips on where to go (his recommendation of the local bar/restaurant a 5 min walk away was great: El Pot Petit, highly recommended) to helping us to order taxis when we needed them (his English is excellent). Very easy to get into Barcelona city or Sitges (€10 in a taxi to the latter) and lots of pretty areas and great beaches within easy driving distances. We would definitely stay here again and recommend it to anyone - thank you for a wonderful stay!
Stayed 4 nights in Jul 2017

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing old house and fantastic breakfast!
This is an amazing place! We loved it - Pau looked after us so well, the rooms were fantastic and the pool area really relaxing. Breakfast selection is all local/organic and very tasty and the recommendations he made for around the area were great. A great place to stay in this lovely area.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful old style hotel. quiet and relaxing.
Myself and husband stayed 3nights for relaxing private break. Hotel was perfect. The owner was very friendly and spoke good English. The service and ambience was perfect. Breackfast served off AL a Carter menu, cooked fresh everymorning was top class. Best ever. Overall, you could not complain about anything. Clean relaxing garden and pool. Would definately return. Great value also.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for your positive comments regarding your recent stay at the Palou Boutique Hotel. We look forward to welcome you back in the near future. Best regards, Pau & Antònia

10/10 Excellent

Anne, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
We absolutely loved this hotel. It is a beautiful old house and the owners were so helpful. We found the location to be really quiet but only a short bus ride to Sitges. The pool is great and we will definitely return.
Dear Mrs. Anne Thank you for your positive comments regarding your recent stay at the Palou Boutique Hotel We are happy to hear you had a peaceful and relaxing stay in our hotel. We also appreciate your kind words about the staff service, they are really valuable for us. We look forward to welcome you back in the near future. Best regards, Pau & Antònia

10/10 Excellent

Jacquelin, Morpeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value in a hotel with character.
A hotel with plenty of charm and the breakfast and service was excellent. Served on the porticoed terrace by the small but immaculately clean swimming pool. You do need a car and Sant Pere de Ribes is not the prettiest place but we enjoyed returning to this quiet location after a day in the hustle and bustle of Sitges.
Dear Mrs. Jacquelin: Thank you so much for your wonderful comment and we are pleased to know you found the tranquility, calm and relaxing ambience at the Palou Boutique Hotel and you enjoy the breakfast and the our swimming pool. I look forward to welcome you back in our peaceful hotel near to Sitges. Warm regards, Pau & Antònia

8/10 Good

Sarah R, Las Vegas, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel within short drive of Sitges Beach
Charming little property in the quiet town of Sant Pere de Ribes. Hotel is lovely, the rooms very clean and comfortable. Only complaint was the weak air conditioning. Fortunately, the weather was pleasant enough to sleep with the terrace doors open but a fan would be necessary any other time. Hotel Palou is otherwise still a great find if you need serenity and relaxation but within easy access to Sitges and proximity to the main road, and someplace we'd stay again when visiting the area.

8/10 Good

Petei

Liked: Room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend!
Helpful and friendly staff. Clean and spacious rooms. Fantastic breakfast.
Stayed 1 night in May 2022

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Montse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso
Hotel muy bonito, habitacion espectacular, trato exquisito. Muy contentos
Stayed 1 night in Aug 2020

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo perfecto
Stayed 2 nights in Jul 2020

8/10 Good

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon séjour
Hôtel très agréable avec un propriétaire très gentil qui parle bien le français
Stayed 2 nights in Jul 2020

8/10 Good

Pere, Caldes de Montbui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y la situación, muy cerca de zonas turísticas. Las instalaciones y la limpieza excelentes. Tuvimos fallo con la wifi pero aún no sabemos si era por nuestro dispositivo o por la señal
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un agréable moment au calme
Tout s’est très bien passé ! Super accueil et beaucoup d’attention de la part des responsables. Petit séjour très agréable. Déjeuner au top ! Espace décoré avec soin et détails. Énormément de charme !
Stayed 2 nights in Sep 2019

10/10 Excellent

helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un endroit plein de volupté propice au repos.
Superbe accueil avec un maître des lieux aux petits soins. Hôtel permettant d’être à proximité des stations connues et leurs plages sans en subir les désagréments. Nous avons eu le sentiment d’être descendus dans un établissement plein de charme, respirant le patrimoine. Un endroit de volupté propice au repos et à la poésie avec une piscine bien venue.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación amplia y con decoración de buen gusto
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
La limpieza y la decoracion no me gusto la piscina muchos insectos por la vegetacion por lo demas muy bien
Stayed 1 night in Jun 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and a comfortable room. Our little dog also enjoyed it. The recommendation for a place for dinner was great, if minimal - a wine bar with a small selection of nice tapas. The manager was friendly, helpful and respectful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Pau on May 22, 2019
Gracias por alojarse con nosotros, su opinion es muy importante para nosotros

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad,proximidad a todos los sitios, pero lejos del mundanal ruido
Stayed 2 nights in Feb 2019

8/10 Good

S, LU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist sehr charmant und im traditionellen Stil. Die Zimmer sind geräumig und haben wunderbare hohe Decken. Bett war sehr bequem. Es gab kein separates Badezimmer, sondern eine Nische im Zimmer mit Dusche und eine separate Toilette. Das Hotel ist mitten im Ort gelegen und es gibt 3-4 Parkplätze vor der Tür; wenn diese allerdings belegt sind, ist es schwierig, einen Parkplatz zu finden. Die Hotelbesitzer sind sehr freundlich und zuvorkommend. Leider sind die Fussböden etwas hellhörig: in der ersten Nacht war ich hellwach, als über mir im Zimmer die Gäste um 4 Uhr nachts aufgestanden sind und vor der Abreise richtig Lärm gemacht haben... Aber dafür kann das Hotel natürlich nichts.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Por fuera no es como en las fotos, habitaciones normales y desayuno excelente.
Stayed 1 night in Nov 2018

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Peter, Nederland

Liked: Cleanliness, staff & service, room comfort
Hotel heeft geen restaurant. Ook geen mogelijkheid om al vroeg te ontbijten. Is jammer, maar verder alles prima hoor.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hotel charmant, impecable et confortable, accueil personnel. Chambre confortable et très jolie. Bien situé dans un petit village en dehors du grand circuit touristique. Restos accessibles à pied. Nous avons beaucoup apprécié notre séjour.
Stayed 4 nights in Sep 2018

10/10 Excellent

Massimiliano

Hotel da sogno
Bellissimo albergo a due passi da Sitges. I proprietari sono simpaticissimi e tutto é perfetto! Colazione da 10 e lode! Spero ritornarci presto
Stayed 1 night in Aug 2018