Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by TasTraveller17 from Tasmania, Australia

'Luxury retreat' in name only

Posted Jun 16, 2014
Pros: The setting and views from the terrace
Cons: Everything
Location: Very difficult to find...poorly signed. Interesting beaches nearby but we were only there overnight
This was a terribly disappointing stay. The site of the hotel is superb, but it is desperately in need of renovation and staff and food need improvement. We were 'upgraded' (NOT at our request) to a room which was on the ground floor of the main 'tower'. When we entered it stank of mildew, so we decided to open the windows, which had loosely fitting grilles and no insect screens. We were greeted by the snout of one of the cinghiale (that roam free..) poking through the grille So we closed the windows. It was very warm so we turned on the air con...which was located behind fixed wooden louvres, down at ground level...cold air doesn't rise! Despite making lots of noise, you could only feel the cool air if you pressed up to the louvres. Dinner was 20 Euro we were informed as we checked in. It had been difficult to find this place and we had a good car park so decided to stay. We thought it would be a set menu, of say 2 courses + coffee (water + bread incl) The dinner was buffet style, but really poor standard, and the 'hot' dishes were only just tepid. Certainly NOT worth the price AND coffee and water were extra. There was a 'guest only' access to the sea...couldn't operate the lift, no attendant and no phone to ring reception so gave it a miss as too far to walk back in heat.
3 out of 5
by John from Switzerland

Posted Jul 24, 2013 on Hotels.com
The room had a humidity problem and was smelling bad. It had no view at all and was in many ways disappointing. The whole facility needs to be refurbished.
2 out of 5
for Everyone
by Lori from London, UK

Rude wait staff, stale room, great view.

Posted Aug 5, 2012
Pros: The view is fab
Cons: The staff are rude and unwelcoming
Location: Great views, lots of steps.
Apparently this hotel doesn't think a sign to show its location on a dead end road is worth it to customers. Once you find it, it is in a breathtaking location. This hotel is not for those with mobility issues as it is built on a cliff and therefore steps and inclines are plentiful. Thoroughly a workout, but beautiful. The room smelled very stale due to humidity. Our waiter in the dining room told my niece that unless she had what he suggested for dinner, she wouldn't be eating because he had several people to serve. We paid 35 Euros each for that service.
3 out of 5
by Travelling Man from Poole, UK

Very negative 1st impression, got better, not 4*

Posted Jul 6, 2012
Pros: Rustic Hotel Character, Architecture & Amenities on Arbatax Park
Cons: Restaurant. Trek up and down the hill to the pool and other amenities.
Location: A long way from the airports. Local town Tortoli is industrial - little for tourists. We toured the region in our hire car one day - didn't find much.
Hotel is ~2 hours from Olbia and Cagliari airports. Reception is less than impressive, employees were not welcoming, no offer of help with our bags. The hotel is built on a rugged hill, with a maze of staircases. There were 7 staircases to get to our room, each of 4 to 8 steps. It was a struggle. Great weather sunny every day, temperatures in the 30s, but humid. The hotel AC is not up to the job. We asked to move to a room with better AC. The receptionist said all the rooms were the same. The AC got the room a few degrees below the outside temperature, & was bearable at night. The hotel pool was a retractable cover that does not work well, making it like a sauna. Guests go to the pools on the Arbatax Park, a bit of a trek down the hill. The "beaches" (actually small rocky coves) are even further. The worst thing about the hotel was the restaurant. We were on B&B. The Breakfast buffet was the worst we have experienced. Poor choice of fruit juices - Peach & Watermelon I think - a bit insipid, poor choice of cereals, fruit a bit the worse for wear (incl a bowl of fermenting pineapple), and poor choice of hot food. Dinner was 4 courses fixed price (€35 each excl drinks), & poor quality - stodgy food not very interesting. We tried it twice, then decided to go out in our hire car instead. Good food at better value in nearby towns - Porto Frailis and Santa Maria Navaresse. Guests have access to restaurants on the Arbatax Park, but a bit expensive (€30 to €40 each excl drinks).
5 out of 5
for Getaway With Friends
by Mikaela

An Amazing Resort

Posted Jul 3, 2012 on Hotels.com
Monte Turri was a beautiful resort with fantastic facilities. Highly Recommend!!
5 out of 5
by A verified traveler

Posted May 30, 2012 on Hotels.com
We really liked this place when we found it! You need to drive up this road that goes from the coast into the hills then stop when u get to what looks like a clay house with no clear sign - but well worth the find, it's like a resort, 2 pools the staff organise activities, the view from bk on the balcony is amazing. The hotel restaurant for dinner was nice and the staff where really nice. You do need a car as u can't walk anywhere from the hotel but it is well worth it! The rooms are set down the mountain so u do have to walk down quite a few steps to get up/down to breakfast and the car and the pool etc but I did it all 6 months pregnant, however if u are less able than this then maybe not the right place. We really enjoyed ourselve, it feels like a little oasis,
5 out of 5
by A verified traveler from London/ Mexico

Great experience!

Posted Aug 8, 2008
The hotel was really nice. We have been to a lot of boutique hotels to relax from our busy lives and this one just really hit the spot. It is a very tranquil place and service was best to none. There is not too much to do in the hotel so only suitable for couples who want to unwind and spend a relaxed time either on the terrace which has been build on the rocks in front of the sea (no beach!)or on the pool are. Not to recommend for people looking for active sports.
5 out of 5
by A verified traveler from Guildford

Great for Couples!

Posted Sep 29, 2005
I cannot say enough good things about our stay at this hotel! The service in both the hotel and the restaurant was very friendly and helpful! The hotel was very clean and the view from the terrace has to be seen to be fully appreciated. The service in the restaurant and the cuisine were superb! We opted to eat in the hotel restaurant every night! There are a handful of restaurants in Arbatax and around, but none as good as the one in the hotel, and certainly none with as good a view! The wine list consisted of mainly Sardinian wines and was a delight. The breakfast had an amazing selection and was extremely well presented. The hotel has its own private man made beach with deck chairs and complimentary towels. A short drive away (5-10 mins) there are truly stunning white sand beaches with clear blue water. In terms of activities, Arbatax is very quiet, however, we did go on a boat trip to inaccessible and very beautiful coves which was organised by the hotel. The boat was slow but the day was extremely enjoyable! It is also very easy to hire rubber boats if you fancy a much faster and more adventurous day! The hotel was very romantic and a pleasure to stay in! Highly Recommended!
5 out of 5
by A verified traveler from American in London

Absolutely Stunning

Posted Jul 13, 2005
I simply can't say enough about this hotel. It was a combination of breathtakingly beautiful, exceptional service, comfort, perfect amenities (beach I will dream of..., great value and wonderful food. I have traveled all around Europe and found this gem of a hotel to be the my all around favorite in the Med (having been to Turkey, Greece, Sicily, Capri, South of France, Spain, Tunisia and Israel!) It is perfect for couples - it is intimate and comfortable. The man-made beach is a sandy cove in a rocky swimming area - it is secluded and delightful.