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Reviews of Hotel Le Dauphin

3 out of 5
Hotel Le Dauphin
7 Avenue Gounod, Arcachon, Gironde

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 356 reviews" "
Rating 8 - Good. 159 out of 356 reviews" "
Rating 6 - Okay. 67 out of 356 reviews" "
Rating 4 - Poor. 22 out of 356 reviews" "
Rating 2 - Terrible. 5 out of 356 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

ERIN E

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our room had no air conditioning (despite being advertised as having it), no airflow, and was in the basement next to the breakfast room. Maybe other rooms are better, but this one is unfit for guests. There was also black mold on the ceiling in the bathroom and in the air vents, which is not surprising given how hot and steamy the room was all the time. Yes, the decor is old and the room is small, but it was really the temperature that made it completely unsuitable. I’ve stayed in inexpensive hotels all around the world, but have never had a room as bad as this. It was also advertised as a bike hotel, but only allowed check in after 3 (not simple after a long morning of riding). It also only had bike parking available outside—if we had been on more expensive bikes, this would have been a big concern.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Friendly multilingual reception.
Stayed 1 night in Apr 2022

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
I read some reviews that say that the hotel is dated. However, I actually like that it has character. It is pretty imo. So it is not exactly like the chain hotels, but has it's own charisma. The hotel is easy to get to, and it's next to police station and fire station (very safe :-)) The front curve stairway is beautiful, but it also means you have to lug the luggage up there. There is a lift, but to access my room, I needed to lug my luggage up the stairs. My room was not accessible by lift. So if you have a heavy luggage/ weak legs, you may not find this hotel appealing. Other then that, the room was clean and comfortable enough. Note though, the shower area is in a bathtub, which you have to climb into. I loved my stay there. I count myself lucky to stay in this charming hotel.
Stayed 3 nights in Feb 2022

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
lovely looking hotel, but not good rooms
Staff not very friendly, room very small toilet didn’t work properly. Toilet so close to the bath, difficult to get in and out. Curtains did not fit so was woken by the sun. Would not recommend
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Basic
Basic. Free parking, good location. Didn't get to try the pool but wasn't massive.
Stayed 1 night in Jul 2020

4/10 Poor

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very clean but oh so small
Clean but oh so small. Twin room could have been the smallest I have ever stayed in, although everything was provided there was almost o room to move around. Bathroom although well equipped was so small with no room to manoeuvre.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

alice

Liked: Cleanliness
Disliked: Staff & service
Nice pool. Well located. Staff unhelpful. Service minimalist.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
If you want to rest, avoid
The room was underground and we could hear everything from outside to our neighbours talking normally in the corridor. The door to the outside corridor (not the main one) did not close properly. We had a few insects coming in. Heard a rat or a cat digging into the trash which were outside by our door. We flagged it to the receptionist in the morning and she said we should have asked someone to chase the rat or cat. Would not recommend for a relax stay.
Stayed 1 night in Apr 2019

8/10 Good

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arcachon on a budget!
Perfect hotel for a budget trip!
Stayed 1 night in Apr 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arcachon
The hotel was comfortable clean friendly staff. Easy access and spacious parking g. Great breakfast selection. Will go back again.
Stayed 1 night in Mar 2019

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a stopover
Nice and clean room but a little small. The breakfast was just ok
Stayed 1 night in Dec 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Very nice older hotel. Nice setting. A little hard to find.
Stayed 1 night in Oct 2018

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel. Staff was efficient. The room was exactly what we expected. Very well located for the beach and restaurants, you can walk everywhere. The private parking was full for our entire stay, but on-street parking is free.
Stayed 2 nights in Sep 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arcachon trip.
We were on a cycling trip to Biarritz and we started and finished our trip at Le Dauphin.The hotel was great and the area was also great. The hotel is about 5-10 mins walk from beach/front and is in a lovely quiet area. Perfect. Staff were friendly and helpful.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Poor
The room smelt as though a smoker had been staying in it previously, with the windows left open on our arrival, seemingly to try and remove the smell, but the smell remained throughout our stay. The windows opened over the busy car park, so we couldn't leave them open at night. Incidentally, the car park was too full and small for us to use, so we had to park on the street. The worst part of our stay was when the fire alarm went off at 3am. It became clear it was not a test, so everyone evacuated, following the signs. There were no staff present. All guests were just left standing in the poorly lit car park (I tripped over poor paving in the darkness) waiting for something to happen. Nothing did, and the alarm eventually stopped. Everyone made there way back in on their own accord after a while of standing clueless in the car park, but still, no staff present. When we checked out in the morning there was no apology or explanation from staff. Very poor treatment, will not be staying again.
Stayed 1 night in Sep 2017

8/10 Good

Stephanie, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Arcachon close to the station and be
The location of the hotel was perfect for us as we were travelling by train; just a short walk from the station and the sea front. The hotel itself is a bit old-fashioned but nice, it is in a residential area so very quiet at night. Our room on the first floor was small but perfectly clean and comfortable with lots of natural light. No coffee/tea facilities in the room but this is common in France and you can get a hot drink at reception at any time. It is worth nothing that there is no secure luggage room, however it is possible to leave luggage at the reception desk. The outdoor, and non-heated, swimming pool also could benefit from a refurbishment as it looks a bit dated and the space could be better exploited.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Staff & service
Convenient for a short stay
The hotel was average, room was tiny and bathroom okay sized. The hotel looked pleasant from the outside but was a little outdated for decor inside. Parking was free and convenient and staff were helpful and friendly whilst speaking english well. The room wasn't particularly clean and the cleaners finished at 11am so if you weren't out of your room by this time your room didn't get cleaned. Overall the hotel was convenient as it was very close to the beach in the summer town and gave us easy access to restaurants and activities during the day.
Stayed 3 nights in Jun 2017

8/10 Good

Rob, england

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location
Lovely hotel and great location to get everywhere and also having a car park is a bonus, only negative was our room we had which was two tiered so bed up some steep stairs so visiting bathroom in the night not ideal.
Stayed 2 nights in Jun 2017

6/10 Okay

Addam, London

Liked: Cleanliness, staff & service
Cheap and cheerful
This was a perfectly nice hotel, very clean, nice condition, quiet, but it is a little old fashioned - the air conditioning didn't keep the room very cool at all, and the room itself was very small. It was a nice easy walk into the town centre which was very handy, and it worked fine for us as an overnight stop. I don't think i'd want to have a longer stay here though given room size and weak air con.

6/10 Okay

Colin, Rugby

Liked: Cleanliness
Pretty but overpriced
Pretty hotel in a great location. The room was small and also the bathroom. Our booking was for a room with balcony so we didn't expect just a juliette balcony where we couldn't sit out! It was very overpriced.

6/10 Okay

Marilyn, Bahamas

Liked: Cleanliness
Charming building
Beautiful old building. Originally in attic room, too small. Moved to corner 3rd floor room, lovely. 10-15 min. walk to town through a lovely neighborhood. Didn't feel like a three star .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dauphin-Arcachon. Simple and functional
The hotel is an older building within walking distance of major bay side restaurants and boardwalk. I would not call it 3 star as they do but certainly reasonably priced, clean and a friendly staff with on site parking.

4/10 Poor

Mohammed

Disliked: Staff & service, amenities, property conditions & facilities
Aucune chaleur (minimale) lors de l'accueil. Une personne assise derrière un comptoir très haut. L'impression qu'elle ne souhaite pas être vue ou interagir avec le client. Pas de sourire. Autre point problématique : se faire déranger à deux reprises par la personne dédiée au ménage qui cogne fort à la porte (je dormais), une fois à 9 h du matin, l'autre fois à 10 h. Sans parler du bruit d'aspirateur et de son walkie talkie ou haut parleur de téléphone. Bref ! pas l'endroit de repos auquel je m'attendais. J'ai décidé de ne pas y prolonger mon séjour. Bon point : un stationnement pour les clients.
Stayed 1 night in Apr 2024

8/10 Good

Sylvie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel vintage very pleasant. Very good for price.
Stayed 1 night in Feb 2024

8/10 Good

Jasmine

Business traveler, Traveled with partner
Hôtel ancien mais propre et architecture classique du lieu originale
Stayed 1 night in Jan 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Alex

Disliked: Cleanliness, room comfort
Très déçu
Extrêmement déçu pour un hôtel « 3 étoiles » réservation sur booking à 93euros la nuit pour une chambre de cette qualité la.. même un ibis budget est clairement mieux.. la personne à l’accueil nous a reçu correctement.. mais de gros travaux de rénovation serait le bien venu et de propreté extérieur.. Voici des photos de notre terrasse extérieur devant notre chambre..
Stayed 1 night in Dec 2023

8/10 Good

brigitte

Stayed 6 nights in Oct 2023

8/10 Good

Philippe

Stayed 1 night in Oct 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant
Hôtel charmant à l'architecture typique de la région. Rapport qualité prix excellent, personnel charmant et attentionné (mention spéciale au réceptionniste de nuit tellement sympathique).Très bien situé à quelques pas de la gare, de la plage et du centre-ville. Idéal pour un court séjour, hors saison. Je reviendrai!
Stayed 1 night in Oct 2023

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

alain, hudson

Stayed 1 night in Oct 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Pas trop mal …..
Joli hôtel , bonne réception , petit déjeuner copieux Mais pour en profiter horaires fixes ! D’autre part pas d’ascenseur donc obligée de monter et descendre 5 étages suite à ma chambre allouée ….. pour finir obligée de quitter l’hôtel à 11h !!!!
Stayed 1 night in Oct 2023

8/10 Good

Jean-Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce sejour restera un bon souvenir
L'hotel est très bien situé. Nous avons pu garer la voiture. Le petit plouf dans la piscine est un vrai plus. La chambre climatisée c'est top en cette periode de canicule.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my room here. It was charming, clean, big enough and everything was working. The service was very friendly and helpful. Cafe's, restaurants, beaches, the park and the train station are in walking distance.
Stayed 3 nights in Aug 2023

8/10 Good

Rudy

Stayed 1 night in Aug 2023

8/10 Good

Didier

Liked: Cleanliness, staff & service
Convenable pour un court séjour
Chambre très petite , avec espace très réduit côté lit pour circuler , hôtel dans son jus bien situé, proche du centre convenable pour un court séjour d’une nuit.
Stayed 1 night in Jul 2023

8/10 Good

M

Liked: Cleanliness, staff & service
Correct
Ascenseur symbolique, parking sous-dimensionné mais rien à dire car gratuit, chambre vraiment petite.
Stayed 8 nights in Jul 2023

8/10 Good

Nina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pour une étape à la Dune du Pilat
Nous nous sommes arrêtés une nuit afin de se rendre à la Dune du Pilat très tôt le matin. Emplacement idéal de l’hôtel à 12 min de la Dune en voiture, et à 10 min à pieds du centre ville d’Arcachon. Animaux acceptés donc un grand plus pour moi qui voyage avec mon berger australien :) je recommande ! Seul petit point négatif le parking qui est très petit donc très peu de place mais nous avons trouvé des places gratuites devant l’hôtel dans la rue.
Stayed 1 night in Jul 2023

4/10 Poor

Theo

Stayed 1 night in Jul 2023

10/10 Excellent

Lionel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Halysée

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plusieurs séjours très agréable, la piscine et le calme de l'hôtel sont un plus. La proximité de la plage et de la gare sont un atout pour le l'hôtel. A recommandé vivement.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Le Dauphin
Superbe hôtel, très joli d'aspect, très accueillant et propre ... Près de la l'océan, avec de superbes plages ... une petite terrasse pour notre chien qui lui à permis de sortir prendre l'air ... Merci beaucoup pour ce séjour.
Stayed 1 night in Jun 2023

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service
Convenable
Chambre convenable bonne literie mais fenêtre un peu délabrée. Accueil et personnel sympathique. Les petits déjeuners sont très bien. Très belle bâtisse !
Stayed 1 night in Jun 2023

10/10 Excellent

Halysée

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Alain

Disliked: Property conditions & facilities, room comfort
Hôtel, très vieux intérieur, manque de rénovation réception gentil, mais l’hôtel en elle-même a vraiment besoin d’une grosse rénovation et de rafraîchissement
Stayed 1 night in Jun 2023

4/10 Poor

GERARD

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Shohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023