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Reviews of Hôtel Philippe le Bon

4 out of 5
Hôtel Philippe le Bon
18 Rue Sainte Anne, Dijon, Cote-d'Or

Reviews

8.0

Very Good

Rating 10 - Excellent. 139 out of 388 reviews" "
Rating 8 - Good. 135 out of 388 reviews" "
Rating 6 - Okay. 72 out of 388 reviews" "
Rating 4 - Poor. 30 out of 388 reviews" "
Rating 2 - Terrible. 12 out of 388 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

PSJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dijon delight
Friendly reception staff who sorted a room problem very quickly and efficiently. Restaurant excellent. Parking illusory
Stayed 1 night in Jan 2024

4/10 Poor

Nicholas

Disliked: Property conditions & facilities, room comfort
The TV was not working (no chrome cast), and the shower was not as advertised. It was basically a bathtub with a handheld nozzle you had to hold above your head. They gave us 10% off our bill for the broken TV (they also offered to move us to the next room), but this basically just covered the cost of breakfast (not included).
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel, Amsterdam

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful service. Thank you Charlie especially!
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc-Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in lovely hotel
Amazing bed, lovely decoration, great location
Stayed 1 night in Nov 2023

10/10 Excellent

Marilyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel for a night's stay en route to Zurich.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to all of the areas attractions. Staff was helpful and nice. We wish the restaurant was open when we were there.
Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such an old historical hotel that has been tastefully and beautifully updated so that the rooms and facilities are top-notch. Beautiful inner courtyard that is used for cocktails was wonderful! Restaurant was wonderful and breakfast was perfect. Staff will do whatever is necessary to make you comfortable. Loved this hotel!
Stayed 2 nights in Sep 2023

4/10 Poor

Jean

Very little room
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with great location
Had a fabulous stay in a fabulous city. Hotel was perfect with parking garage right across the street. Cost us about 10 Euro for overnight. Hotel was perfect for our visit.
Stayed 1 night in Sep 2023

10/10 Excellent

Mikhail

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New wing with elevator and all the modern conveniences are excellent inside room or outside. Location is perfect . Difference with the old wing, only in absence of elevator. Guests use narrow medieval spiral staircase. Fortunately staff helps with handling of suitcases up and down.
Stayed 3 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff. Amazing.
Stayed 3 nights in Oct 2022
Response from The Hotel Manager on Jun 19, 2023
Dear customers,We thank you very much for your warm comment. It is always very pleasant to read the satisfaction of our kind customers. We are delighted that you had a pleasant stay at La Maison Philippe Le Bon and hope to welcome you again very soon.To the pleasure!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from La Direction on Jun 19, 2023
Cher client,Nous avons bien reçu votre commentaire et nous vous en remercions.Au plaisir de vous accueillir de nouveau à La Maison Philippe Le Bon !

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the ambiance
Wonderful old building! Exceptionally friendly staff! Excellent dinner and breakfast!
Stayed 1 night in Oct 2022
Response from The Hotel Manager on Jun 19, 2023
Dear customers,We thank you very much for your warm comment. It is always very pleasant to read the satisfaction of our kind customers. We are delighted that you had a pleasant stay at La Maison Philippe Le Bon and hope to welcome you again very soon.To the pleasure!

10/10 Excellent

Daniel, APO

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderful location.
Stayed 4 nights in Mar 2022
Response from La Réception on Jun 19, 2023
Dear Guest, We are happy to read this positive feedback - it is great to learn that you enjoyed your visit. Kinds regards

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
So cute hotel close to citycenter
We had booked the plus-room, be aware there are no lift in this hotel, but it has so much charme. The renovation is made beautifully and match perfectly with the old. I was missing some light in our room, in the sealing and in the toliet, to few lamps. During the night, one of the plugs went out of function, so even less the next day and the rooms are quiet dark. The bed is wonderfull and you have free drinks in the minibar and coffee maker in the room. The chair in our room was too old and absolut no comfort. Come early to park in hotel, otherwise public parking upersite. OBS the rooms are very sound, you can easily hear people talking next door or in the hallway. The hotel is fairly high priced for whay you get, but the staff is great.
Stayed 1 night in Nov 2021
Response from La Direction on Jun 19, 2023
Dear Customer, thank you for taking the time to provide us with feedback. Note that now 26 rooms have been completely renovated and are accessible by lift. Our team is committed to welcoming you as best as possible during your stay, and we are delighted that you appreciated their efficiency.Kinds regards.

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in fantastic location. Highly recommended.
Stayed 1 night in Sep 2021
Response from La Direction on Jun 19, 2023
Dear Caroline, We thank you very much for your warm comment. It is always very pleasant to read the satisfaction of our kind customers. We are delighted that you had a pleasant stay at La Maison Philippe Le Bon and hope to welcome you again very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from La Direction on Jun 19, 2023
Cher client,Nous vous remercions vivement pour votre chaleureux commentaire. Il est toujours très agréable de lire la satisfaction de notre aimable clientèle. Nous sommes ravis que vous ayez passé un agréable séjour à La Maison Philippe Le Bon et espérons vous accueillir de nouveau très vite.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
This is a nice property with a onsite restaurant. It also has parking, which is unusual in downtown Dijon. There are many pluses. However, keep in mind that there restaurant is shut entirely Monday and tuesday. It’s about a 7 minute walk to the shops which is nice as the location is quiet and out of the way
Stayed 2 nights in Aug 2021
Response from La Direction on Jun 19, 2023
Cher Client, Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayez passé un agréable séjour à la Maison Philippe Le Bon. Le restaurant est fermé le le dimanche et lundi, mais notre équipe en réception sait parfaitement vous orienter vers des restaurants proches de notre établissement. Nous espérons que nous aurons le plaisir de vous accueillir de nouveau très vite.

8/10 Good

Linda

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from La Réception on Jun 19, 2023
Chère Linda,Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayez passé un agréable séjour à la Maison Philippe Le Bon. Nous espérons avoir le plaisir de vous accueillir de nouveau très vite !

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci ! Un superbe hôtel et chaque employé est d'une gentillesse phénomènale !!!
Stayed 3 nights in Jun 2021
Response from La Direction on Jun 19, 2023
Cher client,Nous vous remercions vivement pour votre chaleureux commentaire. Il est toujours très agréable de lire la satisfaction de notre aimable clientèle. Nous sommes ravis que vous ayez passé un agréable séjour à La Maison Philippe Le Bon et espérons vous accueillir de nouveau très vite.

10/10 Excellent

Jeaneane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fabulous service: highly recommend
Great hotel with fabulous service! Benjamin and Pascal even helped me plan the rest of my trip. Dinner was also really good. Can’t recommend this hotel enough - it’s the staff that make it truly exceptional.
Stayed 1 night in Aug 2020
Response from La Direction on Jun 19, 2023
Dear Jeaneane,We thank you very much for your warm comment. It is always very pleasant to read the satisfaction of our kind customers. We are delighted that you had a pleasant stay at la Maison Philippe Le Bon and hope to welcome you again very soon.

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget all rounder
Very warm welcome. Beautiful and unique building. Large comfy room, very clean.Close to the centre
Stayed 1 night in Aug 2020
Response from La Direction on Jun 19, 2023
Dear Victoria,We thank you very much for your warm comment. It is always very pleasant to read the satisfaction of our kind customers. We are delighted that you had a pleasant stay at la Maison Philippe Le Bon and hope to welcome you again very soon.

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from La Direction on Jun 19, 2023
Cher client,Nous vous remercions vivement pour cette chaleureuse notation. Il est toujours très agréable de lire la satisfaction de notre aimable clientèle. Nous sommes ravis que vous ayez passé un agréable séjour à la Maison Philippe Le Bon et espérons vous accueillir de nouveau très vite.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from La Direction on Jun 19, 2023
Cher client,Nous avons bien reçu votre commentaire et nous vous en remercions. ll est toujours très agréable de lire la satisfaction de notre aimable clientèle. Nous sommes ravis que vous ayez passé un agréable séjour à La Maison Philippe Le Bon et espérons vous accueillir de nouveau très vite.Au plaisir de vous accueillir de nouveau à La Maison Philippe Le Bon !

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Allister

Liked: Staff & service
Needs an update
Hotel has seen better days. Stains on the carpets everywhere. Uncomfortable beds.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old property with a lovely, comfortable room. Excellent staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Lisa, NY

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ask for a courtyard room.street side is a bit noisy ..inconsiderate people at 8 am
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property full of character. However, there was no tea making facilities in our room (only coffee). The decor was damaged in places. The beautiful courtyard is used by smokers which means that we could smell the smoke in the corridors and particularly in our room which was over looking the courtyard. The noise went on well before midnight in that same courtyard.
Stayed 2 nights in Aug 2019

8/10 Good

JEREMIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
It was ok
Stayed 1 night in Aug 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A truly delightful stay in a gem of an hotel situated in the heart of the city
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hictoric Building. Close to town centre. Welcomi.g staff.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a prime location! Parking across the street. Accommodating staff, quiet street, overall a great place to stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice restaurant and super location very nice city
Stayed 2 nights in Jun 2019

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location bar and restaurant ..... air conditioning not working on our floor was very disappointing
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance of town centre amenities and cafes
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Well located, but run down motel. Room was very small and bathroom quite old. The reviews and pictures made it look like a quality boutique hotel, so we were disappointed. However, staff was friendly.
Stayed 2 nights in Apr 2019

10/10 Excellent

MC, Seattle, us

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. What a surprise on the inside! Beautiful room. Lovely service.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Very good location
Brilliant location, staff were slightly disappointing- was advised on check in that the hotel restaurant was full but when we walked past there were many free tables. Staff were not very attentive or welcoming.. The room needed some slight renovation, peeling paint and the bathroom doors needed refreshing as they looked like doors to a train toilet. But comfortable enough with a brillant location that kadr up for the rest.
Stayed 1 night in Oct 2018

4/10 Poor

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort
Twentieth century internet
If I rely on the internet don’t come to this hotel. It doesn’t work even though they insist that it does
Stayed 2 nights in Oct 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Good Parking
One night stay travelling in France Public underground car park literally over the road is good and secure Corridor to room had damp smell Staff good
Stayed 1 night in Oct 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
High quality hotel in the centre of Dijon
A high class hotel with lots of individual character. Service is of a high standard, and the food was good quality. It’s location gives easy walking access to the centre of historic Dijon.
Stayed 2 nights in Sep 2018

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Sue, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very central
Nice hotel close to centre, nice clean rooms, staff friendly and helpful
Stayed 1 night in Sep 2018