Desk, blackout drapes, free cribs/infant beds, free WiFi
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Reviews of Hotel L'Escargotière

3 out of 5
Hotel L'Escargotière
120 Avenue Roland Carraz, Chenove, Cote-d'Or

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 149 reviews" "
Rating 8 - Good. 67 out of 149 reviews" "
Rating 6 - Okay. 19 out of 149 reviews" "
Rating 4 - Poor. 13 out of 149 reviews" "
Rating 2 - Terrible. 3 out of 149 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Traveled with family
Disliked: Room comfort
Disappointed
Nice clean hotel on the surface, but terrible nights sleep. Pillows awful and the air conditioning non existent. It was 33C outside at night and even warmer in our room. I think got 2 hours sleep! It was one of those hotels which doesn’t have enough people staying and it shows. Breakfast not good enough for 12.50 Euro per adult. We went elsewhere.
Stayed 1 night in Aug 2023
Response from La Réception on Oct 6, 2023
Dear Guest, Thank you very much for taking the time to share this review about your stay. We are sorry to read that you didn’t liked the breakfast buffet composed of handmade products as the regional “pain d’épices”. Indeed, we had a dysfunction in the air-conditioning system during your stay, but it have been solve the next day. Please be ensured that we would be happy to welcome you again for your next visit to Chenôve. Best Regards, The Reception.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for overnight stop
Family room was large with separate area for two teenagers. The air con was only at the kids end of the room so it was very warm in the adults area. The bathroom was spotless but the towels were rather rough. The breakfast was disappointing the milk was sour, the bread was hard no fresh croissants.
Stayed 1 night in Aug 2023
Response from La Réception on Oct 2, 2023
Dear Guest, Thank you very much for taking the time to share this review about your recent stay at Hôtel L’Escargotière*** with us. Our guest opinion is very important to us to improve the quality of the service provided. Please be ensured that we took note of all your comments and that we will do our best to correct this. It would be a pleasure to welcome you again during your next stop in Chenôve. Best Regards, The Reception.

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2023

8/10 Good

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Property conditions & facilities
I must start with my evening meal. It was a wonderful dining experience, good staff and excellent food. My room was quiet and I guess recently decorated except for some reason not the skirting board. 5km from Dijon centre is accectable because of the free and easy hotel parking.
Stayed 1 night in Jun 2023

6/10 Okay

Elizabeth

Couldn’t wait to get home!
The hotel was the least pleasant of all our stays on this trip. Staff at reception were bland
Stayed 1 night in Mar 2023

4/10 Poor

Angelo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No instrument allowed
Arrived and was given my room key immediately. Room was clean and comfortable.. I got to express my dissatisfaction with the restaurant quality and lack of choices on the menu.. over priced for what it is.. Staff were ok and service was swift.. Unfortunately at 2am in the morning somebody decided to play their guitar in the hallway on the 4th floor so sleep was broken and it took a while before I think someone came to confront the irresponsible person responsible
Stayed 1 night in Sep 2022

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is very good. Also the breakfasts were excellent.
Stayed 1 night in Jul 2022
Response from La réception on Jul 21, 2022
Cher Client, Nous vous remercions pour votre appréciation sur notre établissement. En espérant vous accueillir à nouveau au sein de l'Hôtel l'Escargotière ***. Cordialement, La réception.

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and the food both breakfast and evening meal were excellent. We had a great time at the hotel. Thanks
Stayed 1 night in Jul 2022
Response from La réception on Jul 18, 2022
Cher client, Nous vous remercions d'avoir pris le temps de laisser vos appréciations sur notre établissement et nous sommes ravis que votre séjour vous ai plu. Cordialement, La réception.

8/10 Good

nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used this place as an overnight stop whilst driving through France. Not much to look at from outside but perfect for what we needed and we had a dog with us too. Restaurant is very good. Would revisit.
Stayed 1 night in Aug 2020
Response from La direction on Sep 29, 2020
Thank's a lot for this comment. Best regards. The Management.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Convenient and excellent service
Stayed 1 night in Aug 2020
Response from La direction on Aug 19, 2020
Dear, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

8/10 Good

Siven

Liked: Staff & service, property conditions & facilities
Good Value, need more through cleaning every now and then specially the bathroom
Stayed 2 nights in Jul 2019
Response from La direction on Jul 22, 2019
Hello, Thank you for your opinion. Your remark has been forwarded to the service concerned to improve this point. Looking forward to welcoming you back to our establishment. Best regards. The direction

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
4 night stay
Rooms are small. Exterior looks old but interior is modern and clean. Front desk was very friendly. Hotel restaurant was good not many extras or amenities. Noisy on the road side. Wifi was adequate had to keep signing in.
Stayed 4 nights in Mar 2019
Response from Direction on Apr 9, 2019
Dear Sir/Madam, We thank you for your opinion and are glad that your stay in our establishment has brought you satisfaction. With our best regards. The Direction

8/10 Good

Siven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to stay on the Route du Vin.

8/10 Good

Verified traveler

Liked: Staff & service
Good stop on the way to the alps
Good stop on the way to the alps. Most staff spoke English. Good room.
Stayed 1 night in Mar 2018

4/10 Poor

Julie, Canberra Australia

Disliked: Property conditions & facilities, room comfort
Poor location
Hotel is in the middle of no where. Nothing nearby. Room had a funny smell. In each room, a spare bed for a third guest is kept under the bed already made up. If this extra bed is used, there is very little space left in the room.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Really overpriced for what we got. We've stayed in many other hotels with a similar set up. Beds comfortable, but there wasn't even a kettle in the rooms - shocking at the price.
Stayed 1 night in Aug 2017

8/10 Good

Eleanor

Liked: Cleanliness, property conditions & facilities, room comfort
European Holiday 2017
Comfortable hotel to stay for 1 night. Parking is free and readily available. Reception area is pleasant. Though our check-in procedure was a bit slow. Receptionist had trouble finding my reservation number. Reservation was found after 10 minutes.
Stayed 1 night in Jul 2017

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Dijon and the cote unit vineyards
Great restaurant and very friendly staff. Excellent escargot!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Natalie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Quiet yet Busy Hotel
reception staff where as helpful as possible considering language barriers, just far enough out of the main town center to be quiet, buses just few meters away & very regular to catch, train was a little walking distance, as travelers we didnt stay in hotel much but we always returned to a clean room with everything that we required, staff where happy to change our room from top floor to 1st floor so that we could have a balcony & the extra room space, the hotel restaurant seemed to always be full , the only downfall we had was trying to get served at their little bar no one seemed to want to plus restaurant staff didnt understand english at all :(

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Simon Abel, MIAMI, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE WERE IN TRANSIT FROM FRANCE TO ZÜRICH, SWITZERLAND. WE HAVE A GOOD DINER IN THE HOTEL RESTAURANT. AND IT HAVE AN EASY FREE PARKING

10/10 Excellent

Carol, Rainham Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise.
We stayed for one night on our way south.It was exceptionally clean. Dinner was excellent. The breakfast cwas very generous and good value for money.

10/10 Excellent

carl, weatherford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
information
great front desk, room, and restaurant but location was 5 miles from dijon used bus & tram and it worked for us.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Normal hotel
We stayed the hotel with my family. The hotel staff was so kind. However, we are a bit disappointed the dinner.

10/10 Excellent

Jane, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We stayed for one night on our return journey to England from Italy and booked two family rooms just a couple of days before. The hotel was clean and comfortable. The staff were very friendly and courteous. Good location particularly for a choice of dining.Good continental breakfast. Would definitely stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ray, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel close to Dijon
Great if you are staying for a few days, short drive from Hotel to city center, plenty of places to eat close by but hotel food is good too

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smelling room
Extremely Bad smelling room, mold in carpets and air condition system. Plates, cups and cutlery in breakfast room was not washed properly.

6/10 Okay

Kev, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Very practical. Well located, free parking. Good for a short stay.
We stayed at this hotel one night as we were driving from Paris to Nice. Dijon is a nice city to visit and this hotel is well located and has a friendly staff. We enjoyed our stay and would go back.

8/10 Good

Gino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix Satisfaisant
Accueil et service parfait Ma chambre même si un peu vieillotte ( surtout la sdb) était tout à fait bien équipée et confortable Rapport qualité prix satisfaisant
Stayed 1 night in Jan 2024
Response from La Réception on Feb 2, 2024
Cher Client, nous vous remercions d’avoir pris le temps de partager vos impressions suite à votre séjour à l’Hôtel L’Escargotière***. Nous sommes ravis de lire que l’équipement ainsi que la qualité de votre chambre aient pu répondre à vos attentes. Vos commentaires sont précieux pour l’amélioration de la qualité de nos services. Au plaisir de vous accueillir prochainement pour un nouveau séjour à Chenôve. Cordialement, La Réception.

10/10 Excellent

frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour. Très calme.
Excellent séjour. Très calme.
Stayed 2 nights in Sep 2023
Response from La Réception on Oct 2, 2023
Cher Client, nous vous remercions d’avoir pris le temps de partager vos impressions suite à votre séjour à l’Hôtel l’Escargotière***. Faire de votre séjour un moment agréable est notre priorité, c’est pourquoi nous sommes ravis que vous ayez apprécié le temps passé au sein de notre établissement. Au plaisir de vous accueillir lors d’un prochain séjour à Chenôve. Cordialement, La Réception.

10/10 Excellent

Mehdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handig als tussenstop om te overnachten bij een lange reis
Stayed 1 night in Aug 2023
Response from La Réception on Oct 2, 2023
Dear Guest, Thank you very much for taking the time to share this review about your recent stay at Hôtel L’Escargotière***. We are very happy to read that you enjoyed your stop in Chenôve. Making your stay a great time is our priority and we would be delighted to welcome you again in our establishment. Best Regards, The Reception.

8/10 Good

John Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tre dage for at se byen Dijon og fortsat rejse til Provence
Stayed 3 nights in Aug 2023
Response from La Réception on Oct 2, 2023
Dear Guest, Thank you very much for taking the time to share this review about your recent stay at Hôtel L’Escargotière***. We are delighted to see that you enjoyed your stay in Chenôve. It would be a pleasure to welcome you again during your next trip to Provence. Best Regards, The Reception.

8/10 Good

Reinier

Stayed 1 night in Aug 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Peter

Stayed 1 night in Aug 2023

8/10 Good

Laaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Marc

Liked: Staff & service, property conditions & facilities
Easy parking, friendly staff, many restaurants in the vicinity, quiet. Unfortunately the breakfast was disappointing with very little variety. The coffee was good. The top bunkbed was not cleaned underneath.
Stayed 1 night in Jul 2023

2/10 Terrible

Stefanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer sah deutlich anders aus, als im Internet gezeigt. Blutflecken auf dem Boden. Zimmertür konnte von außen nicht geschlossen werden. Beistellbetten katastrophal; super dünne Schaumstoffschicht. Beim Hochbett hatte man Angst, dass es einbricht. Absolut meiden!!!!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étape voyage
Séjour étape très satisfaisant
Stayed 1 night in Jul 2023

10/10 Excellent

laure

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rpport qualité prix
Bien accueillis, chambre très propre, parking gratuit, à 10 min du centre ville, très bon rapport qualité prix
Stayed 1 night in Jul 2023

4/10 Poor

Maria

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
To hard beds, bad pillows and bad air inside the room
Stayed 1 night in Jul 2023

8/10 Good

Uyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin overnattingsted
Gjennomreise m bil, fin parkeringsmuligheter, nær sentrum, kjørte lett til sentrum m mange restauranter. Alt ok!
Stayed 1 night in Jul 2023

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

landry

Stayed 1 night in Jul 2023