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Reviews of Mercure Dijon Centre Clemenceau

4 out of 5
Mercure Dijon Centre Clemenceau
22, boulevard de la Marne, Dijon, Cote-d'Or

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 575 reviews" "
Rating 8 - Good. 264 out of 575 reviews" "
Rating 6 - Okay. 43 out of 575 reviews" "
Rating 4 - Poor. 11 out of 575 reviews" "
Rating 2 - Terrible. 9 out of 575 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo, Baden

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel, location and area are perfect for enjoying the beautiful city of Dijon. The restaurant is good too. But why save a few cents and put paper cups instead of glasses in the room? Or have elevators out of order? You can do better.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a modern hotel building with great services.
Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

Everything was perfect
Stayed 1 night in Aug 2023

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice and quiet area, yet only minutes away walking from the amazing Dijon old town.
Stayed 4 nights in Aug 2023

8/10 Good

Stephen

Stayed 1 night in Jul 2023

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly-and helpful. It’s only a short walk to the centre which is great. The immediate area felt a bit 60’s ‘new town’ and disconnected from Dijon’s historic centre but it’s easy to walk there. Had parking under the hotel which was super useful.
Stayed 1 night in Jul 2023

8/10 Good

Michele, Broadbeach Waters

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and reception staff were excellent however the manager of the restaurant looked at us a though we shouldn’t be there. We waited for around 15 mins to be served by the woman behind the bar and we were the only people there. Not a good experience. We have stayed there before and would again but someone needs to have a word to the restaurant staff about service.
Stayed 2 nights in May 2023

6/10 Okay

Jean-Francois, Bellevue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Mercure was a nice sized hotel with relaxing grounds attached. I enjoyed a glass of Crément outside in the sun by the pool and felt quite relaxed. The room was well laid out and I had everything I needed. It was about a 15 minute walk to the old town, and I felt it was worth the walk for the large quiet space to rest and sleep. I also ate at the restaurant attached to the hotel. Impressive.
Stayed 3 nights in May 2023
Response from Margot, L'Equipe de Réception on May 29, 2023
Dear Kathleen,We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Margot, L'Equipe de RéceptionHôtel Mercure Dijon centre Clemenceau

10/10 Excellent

Yves

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was perfect and restaurant was even better

10/10 Excellent

CHARALABOS, clearwater

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
All services excellent!

8/10 Good

lamyai

Stayed 1 night in Nov 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a nice pool area
Stayed 5 nights in Aug 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel very clean and good location for the old town
Stayed 1 night in Aug 2022

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice with a pool.
Everything was good. In the morning from around 8 am there was a lot of noise coming from the adjacent room which might have been the kitchen. But we were up at 8 so it was OK for us. Interesting fact - lobby and rooms are newly renovated and look great. But the hallways look terrible. Strange choice to renovate 90% of the hotel and not 100%.
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Superb hotel in every respect
Stayed 3 nights in May 2022

10/10 Excellent

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently refurbished. Good sized rooms. Dog friendly. Good selection for breakfast buffet Helpful having onsite parking. Good location to walk into centre
Stayed 1 night in Dec 2021
Response from Maxime HAKIM, Directeur d'exploitation on Jan 9, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A place to stay.
Room was great but the bed was hard, I woke up very sore ... this is the second time i have stayed... First time the bed was much more comfortable. Breakfast is awesome as usual.
Stayed 1 night in Nov 2021
Response from Maxime HAKIM, Directeur d'exploitation on Jan 9, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Benedicte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une très bonne expérience
Nous ne sommes restés qu'une nuit mais nous aurions voulu passer plus de temps dans cet hôtel magnifique de tout point de vue. La chambre était spacieuse et décorée avec goût, le petit déjeuner buffet était sans reproche et le staff très pro.
Stayed 1 night in Nov 2021
Response from Maxime HAKIM, Directeur d'exploitation on Jan 9, 2022
Madame, C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

8/10 Good

Mary Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front reception personnel! The room was spacious and comfortable. A bit outside the walkable center of town but the tram is convenient if a 15 minute walk seems too much.
Stayed 2 nights in Oct 2021

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Adrien Perdriau, Chef de réception on Oct 16, 2021
Bonjour, Nous vous remercions d'avoir consacré quelques minutes pour évaluer votre séjour dans notre établissement. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et nous serons heureux de vous accueillir de nouveau lors de votre prochain passage à Dijon.

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, nice sleep
Stayed at three Mercure hotels on my trip to France. This was the nicest and appeared the newest. Nice size room and bath. WiFi worked well. Close to a tram into the older part of Dijon. Very clean and well maintained
Stayed 2 nights in Aug 2021
Response from Adrien Perdriau, Chef de réception on Nov 3, 2021
We very much appreciate your comments regarding your stay at the Hôtel Mercure Dijon Centre Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Rafael

Stayed 1 night in Jul 2021

10/10 Excellent

Carlo G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Céline, Chef de réception on Nov 4, 2020
C’est avec grand plaisir que nous recevons cette note généreuse. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable..

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in dijon
Excellent stay in dijon. Great hotel and very pleasant and helpful staff.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
ediocre in Dijon
The hotel is easily accessible and relatively modern though a bit out of the centre of the city. The subterranean car park is OK for very small cars but not designed for anything bigger. Covid precautions are excellent. Masks, handgel and plexiglass are everywhere. Rooms are smallish but modern and reasonably well appointed. It was curious to find that the tissue dispenser was hidden beneath the sink. Cleanliness could be better. Superficially the room was clean but we found on the shelf beneath the sink two large bags of makeup inadvertently left by the previous occupant. If cleaning had been done properly these would have been noticed - but they hadn't. Check in and out was efficient and friendly by bilingual staff.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay in Dijon
We absolutely love this Mercure in Dijon. Lovely room for the three of us, secure underground parking, great breakfast in the morning and a short walk down into the centre of town.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the accommodation. The restaurant had a very few choice for breakfast but that’s understandable due to current circumstances. Nice and near the centre of the town.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, stylish and in a great situation. The bed was also really comfortable.
Stayed 1 night in Feb 2020

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay property, although a bit far from the city centre. And not much around the hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy parking in secure underground area. Short walk into Dijon Centre.
Stayed 1 night in Oct 2019

8/10 Good

Kevin’sn, Northern Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to a busy road so leaving the window open for fresh air was conditional as it came with traffic noise. Otherwise the room was great.
Stayed 2 nights in Sep 2019

10/10 Excellent

Lisa, Wiesbaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Conveniently located near public parking. My room was clean and comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance of centre, nice swimming pool and friendly staff
Stayed 2 nights in Aug 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over spot
Good bar, pleasant staff, room was clean
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very comfy, beds and pillows give a good nights sleep. Outdoor pool clean and tidy if weather permits. Secure parking under hotel.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable had a good nights sleep. Evening meal very good, and one of the best showers i have had in a hotel. Coffee did not work, so used my own travel kettle for tea and coffee.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for overnight stay
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value location close to Dijon center
Easy walk into central Dijon. Bed was very comfortable
Stayed 1 night in May 2019