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Reviews of Country Inn & Suites by Radisson, Omaha Airport, IA

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1011 reviews" "
Rating 8 - Good. 248 out of 1011 reviews" "
Rating 6 - Okay. 188 out of 1011 reviews" "
Rating 4 - Poor. 126 out of 1011 reviews" "
Rating 2 - Terrible. 92 out of 1011 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Close to the airport.
Stayed 1 night in Mar 2024

2/10 Terrible

Carolina, Guymon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk was all dark, you could see the lady doing the check in was sleeping because she could hardly walk and function. She was also kind of rude. I have never been to a hotel where the front desk was dark, it gave me a weid vibe.
Stayed 1 night in Mar 2024

4/10 Poor

Hannah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not super clean. Bathroom lights often wouldn’t turn on. Windows “whistle” at night in the wind. Breakfast was decent.
Stayed 2 nights in Mar 2024

6/10 Okay

Nicolaas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here a number of years ago and property has definitely gone down hill. Dimly lit. Dirty hallways and carpet in room. Sub par repairs and painting. Super slow check in
Stayed 1 night in Mar 2024

8/10 Good

Steve

Liked: Cleanliness
Close to airport and right off freeway
Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. A bit loud. Bed was comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffery

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
Rooms were a little dated, but clean
Stayed 1 night in Mar 2024

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in terrible condition. We had holes in the walls of our room, tissues filling the peep hole in the door and stains all over the carpets. The pool was broken, doors were broken and the entire hotel smelled of smoke. I will not stay here again. Spend the extra money for the holiday inn express. You won’t regret it, but you will regret staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Mitchell

Stayed 1 night in Feb 2024

10/10 Excellent

Becky

Stayed 1 night in Feb 2024

8/10 Good

Karen

Traveled with partner
Clean hotel outside cement works needs replaced esp around the drain.
Stayed 1 night in Feb 2024

10/10 Excellent

MacKenzie

Stayed 1 night in Feb 2024

10/10 Excellent

Rahn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is fantastic. Concrete outside the entrance is broken and uneven. One if the bedside lights doesnt have a switch
Stayed 1 night in Feb 2024

10/10 Excellent

Dan, Norridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe, convenient and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Staff, is friendly and professional. Always, enjoy my stay. Quiet and peaceful.
Stayed 1 night in Feb 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Fan didn't work completely in the heater.
Stayed 1 night in Feb 2024

6/10 Okay

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Traveled with family
Liked: Amenities, property conditions & facilities
Check in & check out was very efficient & smooth. Very friendly & welcoming staff.
Stayed 1 night in Feb 2024

4/10 Poor

Sharol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveler
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport… clean..,,friendly helpful staff
Stayed 1 night in Jan 2024

6/10 Okay

Dawn

Pretty rundown
Stayed 1 night in Jan 2024

6/10 Okay

David

Liked: Staff & service
The first room we were booked into the heater wasn’t working. They were going to sent the maintenance person, but he had already left for the day. Therefore, the front desk clerk switched us to an upgraded room
Stayed 1 night in Jan 2024

2/10 Terrible

Sai Ching

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Around three in the morning, the alarm went off at random and hasn't gone off since. I can't sleep again in result. When you initially came in, you could see that the room wasn't cleaned following the last customer check-out. awful.
Stayed 1 night in Jan 2024

6/10 Okay

Michael, Arlington Heights

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, worn out room. Walked in and i knew it was a smokers room. Stains on the carpet, didnt want to walk bare foot. Staff was inexperienced but friendly.
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Dathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent for travelers flying in and out of Omaha, i couldn't think of staying anywhere else

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Betty

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Leticia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Walked in smelled like skunk, no one was at the front desk. Very dirty everywhere
Stayed 1 night in Dec 2023

8/10 Good

mark

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We asked for a 4:00am wake up and 4:30 shuttle to airport We got neither !! We were told first shuttle was 430 We were put on the list for a 4am shuttle that we did not know existed Finally got a 445 shuttle for a 5:30am departure time with the airline My husband has Parkinson's and was close to a melt down We expect compensation and do not want another opportunity to use that hotel again as such. Southwest airlines was kind enough to hold the plane for us I am 85 and they took pity on us Please acknowledging this compliant and hopefully inprove your service to others
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, can leave car and shuttle to airport
Stayed 1 night in Dec 2023

4/10 Poor

Susana, Omaha

Traveled with partner
Disliked: Cleanliness
Disappointed since i stayed 2 yrs ago and it was great. On first night this smell of cigarette came in and didnt go away through the rest of our stay (non smoking property). Rooms need some TLC as the wear is obvious. Struggled for 10 min trying to get my door to look on our first time out because it would not lock and it was opened by just pushing in.
Stayed 2 nights in Dec 2023

6/10 Okay

Juan

Traveled with family
Breakfast was really poor quality
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, and BLOOD on carpet!
Very poor cleaning. Sticky residue on night stand. Found dried blood in plain sight on carpet outside of bathroom. Felt unsafe. 3rd floor smelled like smoke. Would not stay again.
Stayed 1 night in Dec 2023

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests left their room at spot at approximately 11 pm and returned at 2 am. They were very noisy when leaving and returning. Very inconsiderate for people trying to sleep to catch an early morning flights
Stayed 1 night in Dec 2023

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness
No egg option at breakfast. Service level has dropped over the last year. rooms are fine
Stayed 1 night in Dec 2023

10/10 Excellent

Kiearra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Tracy

Traveled with family
Disliked: Property conditions & facilities
Yuck
Dirty outdated motel
Stayed 1 night in Dec 2023

4/10 Poor

martin

Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Hotel needs TLC
This hotel needs new pillows in the rooms have stayed here before and the pillows have no padding they have seen their better days, also the toilet in our room didn’t flush very well the rooms need some renovations ASAP noticed the lobby was decorated nicely for Christmas but when you pull up to the hotel they still had the fall decorations outside to the entrance not a welcoming sight in December the breakfast was good and nice selection the owner needs to update!!
Stayed 1 night in Dec 2023